SUMMARY

• Senior experience as an IT professional. 17 years quality assurance and testing experience using manual and automated methodologies for both functionality and performance. 7 years IT business analyst and application development, 4 years leading projects or small teams. Team player, detail oriented, customer focused.
• Core competency as QA/BA Analyst on ambitious software development efforts done under Agile and with contemporary frameworks. Have collected user stories, written test plans, identified cases/scenarios/tests from requirements or user stories, written tests, executed, and referred defects for resolution. Deep understanding of web UI and the SQL databases that power today’s applications.
• NT 4 Microsoft Certified Systems Engineer, performed ground - up server builds. Experience with hardware/software, troubleshooting and security.

TECHNICAL SKILLS

Languages: Java, SQL, XML, HTML

Databases: SQL Server, MS SQL Query Analyzer, DB2, IMS, Oracle, Quest, SQL Plus, data warehouses

Environment: s: Client / server, web, mainframe, portals, mobile, EHR, Maven, Git, Agile, iOS, Android, J1939, J1708, CAN Bus

Tools: Jira, TestRails, Selenium, Mercury Quick Test Pro - Test Director - Managed Services - Business Availability Center - Quality Center - HP ALM - HP OpenView, Compuware TrackRecord, Rational - ClearCase, RTC, UML, use cases, DevTrac, ProductView, PDM, Mercurygate TMS, TFS, TIBCO, Curam, SoapUI, REST, Qtest, Vector CANoe, Gherkin, Cucumber

Industries: Health Care, Finance, Insurance (life, property/casualty, health), Mortgage / Lending, Medical Technology, Pharmaceutical, Building Materials, Engineering, Marketing, eCommerce, Consumer Retail, Logistics, Transportation

Regulatory: HIPAA, FDA, Sarbanes / Oxley, NASD, Product Data Management, Content Management, Dodd / Frank, DoT

PROFESSIONAL EXPERIENCE

Confidential

Senior Test Engineer

Responsibilities:

• Simulated driving conditions on Vector CANoe or other tools, and examined embedded systems for response.
• Validated cellular, wifi, and GPS communications between mobile devices (PMG, Samsung Tab As, etc) and enterprise systems
• Validated the functional requirements for manufacturer’s display (Tab A Android device) and webUI transportation management system (TMS).

Confidential, St. Paul

Quality Assurance Analyst

Responsibilities:

• Ran tests in custom automated frameworks
• Wrote test cases (SQL queries) to validate data migration activities.
• Used Selenium class library for C# and Java to identify and interact with objects, identify variables, input keys, select menu items, these activities for the purpose of creating test variations / permutations for boundary, variable, business rule testing that simulates the keying of health insurance applications into a public system.

Confidential

SR. UAT / Mobile Testing Analyst

Responsibilities:

• UAT tested to ensure adherence to the business sponsor’s functional requirements
• Tested across a selection of Apple, Android devices, and emulators to validate that web application functionality was identical in mobile environments.

Confidential, Bloomington

Quality Assurance Analyst

Responsibilities:

• QA resource on team responsible for functional and algorithmic integrity of the Home Health application. Wrote tests, built local environments for tests, executed tests, typically with elaborate SQL validation.
• Added to project in Minneapolis at a time when application was purchased by Confidential, was important in the establishment of professional QA norms in the PCC Minneapolis software office.
• Major project / sprint: successful, granular QA examination of application’s behavior when timezone functionality was enhanced.

Confidential, St. Paul

Quality Assurance Analyst

Responsibilities:

• Identified cases from requirements, wrote comprehensive test suites, executed tests for unit testing. Referred defects for fix and followed up for resolution.
• Regulatory framework is Dodd / Frank, HAMP, DOJ and Treasury. Development methodology is Agile with 2 weeks sprints. HP ALM and Microsoft TFS is used for tasking and tracking.
• Testing is done with manual manipulation of UIs, but with necessity for considerable backend data setup done by SQL query writing.

Confidential, St. Paul

Lead Quality Assurance Analyst

Responsibilities:

• Conducted user acceptance testing of a revamped eCommerce portal tailored for Confidential ’s many clients in the restaurant / hospitality industry. As a lead and single point of contact for UAT, tested, ordered defect resolution from the vendor, and signed for acceptance on conclusion of the project.
• Unit and system tested Confidential ’s new TMS (transportation management system). Tested a logistics process that spanned from order entry to delivery, and validated transmission of XML files over all points between as data was mapped to new systems.

Confidential, Maplewood MN

Quality Assurance Analyst

Responsibilities:

• Identified cases from requirements, wrote comprehensive test suites, executed tests for unit testing. Referred defects for fix and followed up for resolution.
• Microsoft TFS / VS was used for tasking and defects, MS Test Manager was used for writing and executing.

Confidential, Minnetonka MN

Quality Assurance Analyst

Responsibilities:

• Authored and executed complex tests within aggressive sprint schedules.
• Participated in daily standups to report progress, communicated with developers and analysts nationwide to complete collaborative tasks and user stories.
• HP Quality Center was used for testing. Rally was used for Agile tasking and defect reporting.

Confidential

Lead Test Coordinator

Responsibilities:

• Served as liaison and coordinator between business, systems, and vendor organizations during the acceptance test.
• From requirements wrote and managed business tests (Clearquest) for the Individual Health portal acceptance. Wrote daily reports and chaired daily teleconference. Maintained test results and fix validation.
• Validated defects, entered them to tracking, and furnished documentation to the vendor (Connecture).
• Assigned test case loads, managed testing to the project schedule, provided risk analysis.

Confidential

Sr. Quality Assurance Analyst

Responsibilities:

• Wrote and executed tests, compiled test results, held reviews, and guided documentation to approval within an FDA regulated environment.
• Acted as the testing subject matter expert for search, ProEngineer, and visualization functionality for Windchill.
• Led a small group responsible for the Product Acceptance and System Integration testing for a new Honeywell thermostat. Examined both functionality and system performance using manual and automated (scripting) techniques.
• In an engineering lab environment, Tested embedded software using a combination of manual GUI manipulation and electronic simulation and monitoring.
• As Lead, was the subject matter expert and mentor on matters of test execution methodology for our team.
• Responsible for the coordination and acquisition of system, hardware, and information resources for our team.
• Assigned test case loads, managed our testing to adhere to the project schedule, directed defect tickets to the proper development resource, and provided progress reports to our manager.

Confidential, Golden Valley, MN

SR. Quality Assurance Analyst

Responsibilities:

• From requirements, wrote and managed Allianz’ test cases (Test Director / Quality Center) for the commission splits project. Generated daily defect tracking reports (ClearQuest). Compiled the project’s results document.
• Used SQL Analyzer and SQL Plus queries to perform pre- and post- ETL validation and reconciliation of warehoused agent data. Validated backend algorithms that perform commission and premium crediting. Validated reports.
• Designed and executed cases that tested enhancements to web-client based CRM and life / annuity applications (iPipeline).