Chief Information Officer /Chief Technical Officer Resume

SUMMARY

IT C - Level leadership professional with proven results in delivering innovative solutions (Digital Transformation, Platform Generation etc.).
Diverse disciplines and industries; global organization and startup experience. 30 years of Very Large-Scale Distributed Systems and Infrastructure, Cloud Expert, Organizational Scaling and Efficiency, Strategic Planning, Technology Innovations, System Implementation and Vendor relationship.

TECHNICAL SKILLS

Cloud: AWS, Azure and Service Fabric, Open Stack and Heroku

Design: Distributed Architecture (SOA, Event Driven, Micro services etc.), Single Page Application (S3/CDN), MVC, UML & design patterns, Data Warehouse, left-shift operations (CI/CD)

Software: Kubernetes, Consul, Zookeeper, Vault, Docker, Saucelabs, Kafka, RabbitMQ, Swagger, OBIEE 11g, Eclipse, IntelliJ, Git/Github, Jira/Confluence, Rally, Jenkins, CircleCI, Team city, Junit, Soap-UI

Languages: Ruby on Rails, AngularJS, React/SPA, Java, Spring, Maven, Annotations, AOP, Restful API, RCP/Eclipse-plugin, GXT/GWT, SWT, HTML, C++, XML and JSON

Database, BI, Analytics, Data Warehouse: RDS, MySQL, Postgres, SQL Server AO, Oracle, JDBC, SQL, JPA, Hibernate, MongoDB, Data Warehouse, iPaaS, ETL (Pentaho and Talend), Analytics (Tableau, QlikView, Spotfire), OBIEE 11g, 3rd Normal Form, Star Schema

Systems/Servers: Windows, Linux, Mac, Apache/Tomcat, Serverless

PROFESSIONAL EXPERIENCE

Confidential

Chief Information Officer /Chief Technical Officer

Responsibilities:

Digital transformation and platform creation
Quarterly board reporting to Frontier Capital
Enabled company growth; $16.3M to $35M revenue over 18 months
Strategic planning and prioritization of product and technology (churn reduction, sales growth, scale and resiliency etc.)
Product roadmap definition for 2017, 2018 and 2019 (priority vs resources vs rev opportunity and cost reduction)
Migration to AWS (Dev, QA, UAT and Production)
TCO - Total Cost of Operation (CAPEX/OPEX) for CoLo and AWS
Cost reduction of 500k YoY in 7 months
Contract negotiations
Infrastructure stability, scaling, monitoring and alarming
Root cause analysis for architecture and infrastructure
Increased availability of systems from 97% to 99.98% in 5 months
Holistic monitoring
Containerization migration
CI/CD implementation (rolling deployments etc.)
Architectural oversight of enterprise SaaS platform (distributed systems; event streams, HA, DB, etc.)
Platform definition (API, domains etc.)
Monolith transition to distributed event driven (Kafka) microservice architecture
Remodel of single database architecture to distributed HA database architecture
Serverless UI (React/Material UI served from S3/AWS CloudFront) for international growth, response times and cost
Security oversight; moving to ISO 27001
Project Delivery (SaaS and iPaaS, AWS migration, SSO, Identity broker, Social Recruiting, Emp. Engagement etc.)
Process definition for escalation, development intake, communications (external and internal)
Reorganization of product and technology teams (cross functional teams); approx. 100 FTEs plus contractors
Offshore team implementation
Implementation of communication and tacking tools

Confidential

Executive Technical Partner

Responsibilities:

Reporting to the CEO, working closely with C-Level executives and board on short term plan to profitability. Responsible for all IT (hardware, AWS and Openstack infrastructure) and development teams (software and architecture).
Offers Cloud-based storage (AWS), access and licensing (B2B & B2C) for enterprise-scale video libraries and portals. Its PaaS enables media owners to generate new value from content while managing cost and complexity.
Reporting to the CEO, working closely with C-Level executives (Operating, Product, Sales etc.) developing and implementing company architectural strategic and tactical strategies; identifying new business opportunities, scale existing revenues while reducing operating costs. Hands on direction and implementation of Architecture.

Confidential

Sr. Director of Engineering

Responsibilities:

Reported to the Vice President of R&D. Responsible for the Agile development teams, partnerships with other business units identified and improved processes and practices.
Contact Center’s unified reporting and analytics platform; consolidates data from customer service solutions and enterprise business resources, to deliver real-time and historical insights into customer and agent activity.
Reported to the Director of R&D. Responsible for the Data Warehousing and Java development teams, vendor relationships, budget, staff development, project delivery and input to technical contracts.

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