OBJECTIVE

• To strive for the excellence in the field of my profession and seeking a challenging position through continuous learning and hard working on all challenging tasks.

SUMMARY

• Possess 9+ years of professional experience in IT Industry.
• 8 years of experience in JAVA, Middleware (Opentext process suite 10.7.3), SOA, BPM, ESB and Oracle Database.
• 8 years of expertise in enterprise application integration using JAVA and Opentext middleware for different business domain like Automotive and Insurance (B2B and B2C).
• Experience in JAVA/SOA/ESB integration with different systems like Siebel CRM (OLTP), CRM On Demand, SAP, Oracle business intelligence (OLAP) and different third party vendors.
• Follow agile methodology and SDLC complete process in all projects.
• Possess excellent technical problem solving skills.
• 1 year of experience in JAVA MICRO EDITION Mobile Development.
• Experience on Wire Frame design, Approach/Solution Design, Web Service design and development, BPM and Xform design and development, ESB Integration, L3 LEVEL Technical support and troubleshooting issue on projects which are based on automotive and Insurance Domain in PRODUCTION environment, Business analysis, requirement gathering .
• Experience in resolve and manage Incident ticket (Assign by L2 TEAM), change request and release request with remedy(ITIL base) tool.
• Ability to troubleshoot complex production issues.
• Ability to work independently to complete assigned tasks.
• Identify improvements in logging, monitoring and support documentation.
• Experience in bug and code fixes and system enhancements
• Manages client impacting incidents including business impact assessment, technical resolution, engagement, and communications
• Track incidents and assist the Project manager for planning and delivery of Production defect fixes and Maintenance Releases
• Identify potential service improvements
• Ensure overall organizational support goals are met (SLA, incident / problem reduction, application availability)
• Experience in POC and RCA work.
• Ability to work in a fast paced environment.
• Ability to manage time effectively with good organizational skills.
• Attention to detail and ability to execute multiple tasks.
• Quick learner believes in learning concepts and not the language.
• Ready to take responsibility of any technology as per the project needs.

TECHNICAL SKILLS

Skills: CORE JAVA, MIDDLEWARE(OPENTEXT 10.7.3), SOA, ESB, BPM, WORK FLOW, BPMN, BPML, SOAP WEB SERVICE, WSDL, XML, XPATH, RESTFUL WEB SERVICE, MICROSERVICES, JAVASCRIPT, JQUERY, SVN, XFORMS, XSLT, SHELL SCRIPTING, STORED PROCEDURES, LOG4J,JMS, WS - SECURITY, SSO, SAML, LDAP, PL/SQL, RULES ENGINE, BAM, ETL PROCESS,QUERY TUNING, RCA and POC work(java, query and network level).

Architecture Design Pattern: Service Oriented Architecture, MVC, Two Tier, Three Tier

Business Domain: Automotive-Siebel CRM Enterprise Module(OLTP), Oracle Business Intelligence (OLAP), SAP, Insurance - P400 Mainframe

Tools: and Utilities: Remedy tool (Incident Management), Service Now, Eclipse, Netbeans, Putty, Visual SVN, Fluid UI, J-Developer, HAR, SOAP UI, Postman, Fiddler,wireshark, SQL Developer.

Server: Tomcat server, Apache Server, IIS server

RDBMS: Oracle Database,DB2, sql server

Operating Systems: Windows, Linux

Explore Knowledge In: Python, SalesForce CRM, MuleSoft, Mongo Database

PROFESSIONAL EXPERIENCE

Confidential

Technical Support Lead

Responsibilities:

• Design and develop application based on SOA architecture.
• Develop query base (OLTP DATABASE) using JAVA.
• Create SAP SOAP web service using WSDL.
• Integrate SIEBEL CRM web services which is use for create different Order.
• Integrate END POINT URL of WSDL with External Service Configuration.
• Attach web services with different ESB Connectors.
• Design xform and integrate web services with xform.
• Integrate Restful web service with Xform using jquery for get latitude and longitude.
• Integrate Google Map API with Xform.
• Integrate Xform with SIEBEL CRM.
• Design and develop BPM workflow and integrate Web service with it and mapped it.
• Create OID(LDAP) Authentication in JAVA.
• Write technical support document for production team.
• Resolve Web service connection and HTTPS issue.

Confidential

TECH TEAM LEADER

Responsibilities:

• Create and use SAP SOAP base web service for push BANK related data in SAP.
• Integrate ROLE base security and use SSO and SAML for Authentication and Authorization.
• Evaluate, resolve and inform guidelines for resolve application security issue on TLS, SSL, HTTPS, and Banner Discloser and cross Scripting.
• Resolve TLS support issue at JDK level.
• Attach web services with different ESB Connectors.
• Develop BPM web service which pushes data in SAP.
• Analyze SAP Connector log4j files of ESB and find root cause for SAP push data issue.
• Communicate with business stake holder and third party (Bank).
• Write code in JAVA(http connection) and develop technical document for third party which describe details of access web services.
• Provide L3 LEVEL technical support to third party.

Confidential

TECH TEAM LEADER

Responsibilities:

• Design and Develop BPM workflow which process ahead as per user Action (approve, Reject and Reconsider).
• Develop OLTP (Database), EMAIL and SMS notification web services in JAVA.
• Create SAP SOAP web service using WSDL.
• Attach web services with different ESB Connectors.
• Integrate web services with BPM work flow and mapped it.
• Integrate sub process in BPM.
• Design and develop XFORM and Integrate web service with it.
• Design and develop reports in eclipse BIRT report tools.
• Hierarchy start with DP - RM-ZRCFI-ZM-ZFH-SHQRCFI-FINANCE

Confidential

TECH TEAM LEADER

Responsibilities:

• Analyze Impact in all modules and collect details and implement sheet.
• Ensure port opening and server connectivity using telnet and ping command.
• Create hot copy of SVN server.
• Analyze NMON report for figure out load issue.
• Analyze network log file of apache server for report connection issue.
• Analyze backup policy of AWS server and assist to change policy for reduce company cost.