SUMMARY

• Solution Architect with 15+ years of leadership experience in designing innovative business solutions for enterprise customers in multiple sectors.
• Demonstrated expertise in evaluating requirements, interacting with business & technical leaders for business application integration and driving technical teams to implement appropriate solution.
• Primary point of contact for customer & internal teams.
• Proven mentor and training with expertise in communicating across organizational levels and with cross - functional teams to drive customer implementations and foster culture of excellence.
• Comfortable working with Agile (Scrum) and Waterfall methods.

TECHNICAL SKILLS

Languages: Java, SQL, JavaScript, HTML, XML, PL/SQL, Shell Scripting, C++, C.

Tools: SOA / REST web services, JSON, Web Application, JEE, JDBC, JSON, Jenkins, Eclipse, JIRA, SmartSheet, Ant, SVN, Git, e-commerce, eWallet, IT Security, PCI, Netsuite, Visio, DevOps

Database: Oracle, SQL Developer, ETL, Hana, Data Modelling, AWS Redshift, MySQL, Hadoop, SQL Server

Cloud: Amazon Web Services (AWS), SaaS, Multi-Tenant

Platform/OS: Linux, Windows, Mobile

CRM: Salesforce.com

PROFESSIONAL EXPERIENCE

Solution Architect for BPM / Workflow

Responsibilities:

• Lead Solution Architecture for Workflow implementation including Requirements, Design, Implementation, UAT & PRD deployment.
• Implement REST services for integration with other apps as required
• Lead implementation of Commission Modelling Tool for Confidential Sales Teams on Salesforce platform
• Data integration with other Callidus Products - Commissions (Sales Compensation), ProducerPro (for Insurance Brokers)
• Identify gaps in BPM/ Workflow product and recommend features & enhancements
• ETL, SQL, Data modelling and Schema Design
• Create effort estimates, Functional Spec, Design Doc, BRD.
• Mentor team members and code reviews
• Present Workflow features & Best-Practices to Customers and internal teams
• Work with globally distributed cross functional teams - Business, SME, Architects, Ops, Support

Environment: Java, JDBC, Groovy, JavaScript, Oracle, Hana, SQL, REST, PLSQL, SQL Developer, Postman, SaaS & Cloud, SVN, NetSuite, JSON, HTML, XML, Tomcat, Eclipse, Smartsheet, Salesforce, Visio, ServiceNow, Linux

Solution Consultant

Responsibilities:

• Drive multiple concurrent onboarding of customers under tight deadlines for large retailers e-commerce (Sears, Groupon Goods, OneKingsLane, OfficeDepot, Kmart) to the Price Intelligence & Price Recommendation BI & DWH platform
• Lead a distributed team of engineers, pricing analysts, QA and DevOps and follow agile / scrum methodology
• Gather and analyze requirements, data modelling, translate to technical requirements
• Managed daily data ingestion / ETL of large datasets ( 200GB+) and improved process to reduce failures by 90%
• Primary point of contact for clients during implementation cycle
• Mentor team members - engineers, pricing analysts and QA
• Work with globally distributed cross functional teams - Business, Architects and Ops

Environment: SaaS & Cloud, SQL, ETL, Amazon Web Services (AWS), AWS Redshift, MySQL, Hadoop, Hive, SQL Workbench, Java, JDBC, JSON, Git, MSOffice, Jenkins, Wiki, Jira, Wrike, PagerDuty, Linux

Solution Consultant

Responsibilities:

• Drive multiple concurrent implementations of Confidential Contract Lifecycle Management, Confidential Configure-Price-Quote (CPQ), X-Author for Contracts and Assets Based Ordering (ABO) products for clients on SaaS model on Salesforce.com platform
• Primary point of contact for clients during implementation cycle
• Gather and analyze requirements, create BRD and FSD, Data Analysis for Asset Data migration.
• Manage budget and report project status to management
• Lead a team of Business Analysts, Solution Architects, Engineers and QA
• Lead scoping and discovery calls with prospective customers during Pre-Sales cycle, prepare scoping summary, RFP and SOW

Environment: Salesforce.com, Service Cloud, Financial Force, SaaS, MSOffice, Visio, Confidential CLM, Confidential CPQ, Confidential X-Author for Contracts, DocuSign, Adobe EchoSign

Technical Project Manager

Responsibilities:

• Lead the implementation of Confidential - Express Checkout eWallet payment solution on SaaS & Mobile platform, for international markets (e commerce) under very tight deadlines.
• Lead creation of highly secure PCI certified, highly available and high performance PRD environment / infrastructure to host the Amex solution.
• Collect and analyze requirements, create Business Requirements Document (BRD), Use Case document, User Flows document, wire frames, mockup screens and Functional Specification Document (FSD).
• Managed UI customization as per Amex requirements including responsive web design and support for mobile phones and tablets.
• Lead a distributed team of Engineers, Architects, QA and DevOps
• Managed Fiserv Account - bringing in $500K in Services Revenue
• Managed setup of 10 new banks / week on PCI Certified, SaaS based eCommerce authentication platform for Fiserv customers
• Mentor 2 Project Managers

Environment: SalesForce.com, Mobile, MS Project 2010, MS Office, Visio, SaaS, TSYS, SOA / REST, PCI, Visa 3D Secure, IT Security, Web application & Security, Java, JDBC, Oracle, XML, HTML, RWD, JSON

Technical Architect

Responsibilities:

• Lead the creation of SaaS based SalesInsight (Business Intelligence / Data Warehouse) solution (web application) from requirements phase to production deployment under tight deadlines.
• Lead the Java backend, middle tier, SOA / REST based web services and front end development
• Responsible for Data Modelling & ETL, handling 2+TB of data
• Managed builds & release, Lead a team of Engineers & QA and used agile / scrum methodology
• Managed infrastructure creation on dev, test and production environments for BI project
• Mentor team members - software engineers and QA

Environment: Atlassian Confluence (Wiki), Java, JEE, Web Application, SOA & REST / Web Services, API, Eclipse 4.2, Oracle 10g, SQL, Shell Scripting, PL/SQL Developer, ETL, WebLogic & Tomcat, SaaS, XML, HTML, JavaScript, SVN, Ant, Linux, Windows, MS Project, Visio, OnTime.

Confidential, Santa Clara, CA

Tech Lead

Responsibilities:

• Managed enhancements to the Online Banking application (Web Application) eConnect (used by 12,000 external customers) and Commercial Loans Application in Java
• Analyzed requirements from business units and prepared design documents, wire frames, mockup screens
• Oversee development and QA activities, database design, performance and tuning
• Managed infrastructure upgrade to Oracle 10g Linux from Oracle 9i, and new UAT environment in a Data Center, planning for Disaster Recovery and Business Continuity
• Mentor team members - software engineers and QA

Environment: Java, JEE, Eclipse, Oracle 10g, SQL, WebLogic, Web / HTML, Web Application, SOA / Web Services, XML, JavaScript, MKS, Bharosa Fraud Analyzer, UML, Visio, Toad, Linux, SharePoint, Windows