SUMMARY

• 8+ years experience in Property and Casualty Insurance.
• 5+ years of experience in Guidewire and Duck Creek Applications.
• Good knowledge of Software Development Life Cycle (SDLC) involving Requirement Analysis, Design, Coding and Implementation.
• Created and executed the test scripts with Java, Selenium WebDriver, and TestNG
• Developed Java based library to read test data from XML & Properties files using Junit and Selenium.
• Defined project plans to deliver testing strategy and support the project, monitors and reports the status of the execution of the projects ensuring projects are delivered within the agreed upon scope, budget and meeting compliance and quality requirements.
• Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master - Child, lookups, Pages, Controllers, Classes, Email Services, Workflows & Workflow rules, triggers, Email alerts and business logic.
• Identified Risk-Issues, Mitigation Plans, Preparing Project Reports, Root Cause Analysis and Metrics Management
• Managed both functional and Automation testing projects with team size varying from 10 to

TECHNICAL SKILLS

Domain Knowledge: Insurance (Property and Causality)

Product Knowledge: Guidewire (PolicyCenter), Salesforce CRM, Force.com Eclipse, Force.com Platform.

Defect Management Tools: Trac,Jira,HP Quality Center

SDLC: Scaled Agile Framework (SAFe) and Waterfall.

Tools: Eclipse IDE,Selenium, Soap UI, TestNG.

Languages: Java,HTML,XML.

Database: Oracle, SQL

Office Tools: MS-Word, MS-Excel and MS-PowerPoint

PROFESSIONAL EXPERIENCE

Confidential

Java Developer

Responsibilities:

• Requirement analysis drill down to granular level and understand the high level scenarios
• Created Epics, Features, User Stories in Jira.
• Raising the queries for ambiguity In requirements and get it clarified by BA, SME and PO
• Performing GAP Analysis for new functionality requirements, prioritized based on the business needs
• Involving Daily Scrum, Sprint Review, Retrospective Meetings and Managing Product Back Logs
• Creating various transactions for Policy Submission, Change, Renewal, Reinstatement, Rewrite and Cancellation wizards for new line of business.
• Created Java based scripts for Selenium Web Driver with Junit as automation frame work.
• Created and executed the test scripts with Java, Selenium WebDriver, and TestNG
• Manage messages in splunk log.
• Providing metrics to program level or show case meetings
• Provided demo to the Stakeholders at the end of every Sprint on the User Stories signed off.
• Hand over the Stories to Offshore Integration team and provided support to team on need basis

Confidential

Responsibilities:

• Involved in Analysis of Business Requirements, Use Cases, Design Flowcharts and Software Requirements.
• Created Epics, Features, User Stories using Safe (Version one)
• Raising the queries for ambiguity in requirements and get it clarified by BA, SME and PO
• Performing GAP Analysis for new functionality requirements, prioritized based on the business needs
• Involving Daily Scrum, Sprint Review, Retrospective Meetings and Managing Product Back Logs
• Created Java based scripts for Selenium Web Driver with Junit as automation frame work.
• Execute SQL queries to validate data.
• Work with Majesco (Billing Team) for policy Billing checkout transactions.
• Demo to Product Owner or common demo meetings
• Defect Management thru TRAC . Root cause analysis /impact analysis of complex defects.
• Discussing the concerns/issues /best practices performed during Weekly Test lead meeting
• Conducted User Acceptance Testing for the user stories delivered by the Billing Vendor
• Responsible for Test Preparation, Regression Suite, Execution and Defect Management

Confidential

Responsibilities:

• Involved in salesforce.com Application Setup activities and customized the applications to match the needs of the organization.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, Validation Rule, upgrade installation..
• Created and maintained salesforce database, reports, dashboards and data flow management
• Created Custom Objects, defined lookup and master-detail relationships on the objects.
• Created various workflow rules, profiles and permission sets based on the organizational hierarchy requirements
• Customized tabs for different business user groups and business centers.
• Involved in Setting up or create Admin options, User Interface, organization-wide defaults, role hierarchy, workflows and workflow rules.
• Follow-up with Support Team and Security Administrators for any on-going environment and access issues
• Scheduling Review calls and walkthrough’s with SMEs and Business to review the business scenarios and get the sign-off’s,to ensure there is no Miss in Requiremnets provided and Get Issues resolved prior to execution.
• Scheduling and Driving Daily Defect Triage Calls and prepare Defect Summary Report.
• Coordinated between MDM,ODS and CSS (Call center sales) teams to maintain process workflows from Express - > Esign - >MDM-> ODS-> CSS finally ensure that all the esign documents and packages are available in CSS application for Wetsign.
• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Cases, Reports and Dashboards.
• Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs that suit to the needs of the application.
• Track and prepare the reports, custom objects,page layouts and workflows.
• Keep track of the new requirements / change in requirements of the Project

Confidential

Responsibilities:

• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Participated in the training sessions provided by the Salesforce team. Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Performed all tasks related to the day-to-day operations of a large implementation of salesforce.com including managing users, creating and maintaining Custom Objects and Custom Fields, setting up Role Hierarchy, creating & maintaining Page Layouts and Profiles
• Worked with custom object, created approval process, email alerts and other workflow rules set up, providing solution to existing SFDC problems.

Confidential

Responsibilities:

• Analyzing the Business Requirements and rating manuals for the project
• Developing business rating requirements documentation from client specifications.
• Entering policy level Business Scenarios and debug results files to produce high-quality Ratabase database.
• Preparing High Level and Low Level Designs for Ratabase as per the user requirements
• Managing client calls and conducting weekly calls with the team.
• Maintaining process related docs for the project.
• Coordinatng with the team and Providing Daily and Weekly Status reports to Manager.