System Analyst Resume
SUMMARY
- TIBCO Certified Professional with 7.5 years of experience in IT including extensive knowledge on Enterprise Application Integration and Business Process Management.
- 7+ years of intensive experience on real time development and admin knowledge on TIBCO Enterprise Suite: TIBCO EMS, TIBCO Business Works, TIBCO Administrator, TIBCO Business Events, TIBCO Adapters for BW, TIBCO Runtime Agent, TIBCO HAWK Suite, TIBCO IPROCESS, TIBCO General Interface and multiple plugins and adapters.
- Proficiency in installation and configuration TIBCO products on Windows and Linux platforms.
- Strong working knowledge in developing integration components using TIBCO BW, TIBCO EMS and TIBCO Adapter related concepts.
- Expertise in developing Web Services using SOAP/HTTP and SOAP/JMS with TIBCO Business Works.
- Knowledge in CEP solutions for Enterprise through Business Events.
- Integrated Business entities through BW adapters, including MQ adapters, File adapters, PSFT adapters ...,
- Experience in user management, deployment, system administration, Configuration, Domain monitoring and management using TIBCO Hawk and TIBCO Administrator.
- Worked in multiple client interfacing roles and has shown strong client understanding, with well - developed behavioural capabilities like Analytical Decision making and Strong Communication Skills.
- Experience in using Oracle - writing efficient SQL Queries, procedures and managing constraints.
- An effective communicator with Good Analytical, Logical and Inter-personal skills with ability to work as a team.
- Experience in leading and working in 24x7 based support environment.
TECHNICAL SKILLS
Programming Languages: JAVA, XSLT / XML, HTML, JDBC
EAI/ESB/BPM/SOA: TIBCO Admin, TIBCO EMS, TIBCO BW, TIBCO Adapters (PeopleSoft, MQ, Active Database, File ..., ), Aqualogic BPM, Intermediate knowledge on TIBCO Business Events, iProcess, TIBCO Spotfire
Message Security: SSL over JMS and HTTP (PEM/JKS/P12 format of certificate)
Tools: SOAP UI, POST MAN, JMeter, OPENSSL, TIBCO Swagger UI, TIBCO GI, SQL Developer
Database: Oracle
Operating System: Windows, Linux (5.x and 6.x)
IDE: Eclipse, TIBCO BW
Source Control: TFS, SVN
Functional Areas: Technical Lead, Client interfacing
PROFESSIONAL EXPERIENCE
System Analyst
Confidential
Responsibilities:
- Development Lead operating from client location - Boise, Idaho.
- Requirement Analysis, Design, Build, Unit test, Stress Test and Release applications built on TIBCO BW.
- Successfully lead the development efforts for multiple major releases, which include concepts such as creating and integrating with web services built using REST (POST and GET) / SOAP, caching, WS security, HTTP basic authentication, batch jobs, FilePoller, Error generation and Handling ..,
- TIBCO is used as a middle ware layer in the project and the applications developed are responsible for providing access to the internal systems ( for taxing, billing, recurring billing and user validation) to multiple clients over REST and some times over SOAP.
- Developed and proposed a CEP solution to evaluate user’s interests and respond with possible categories of offers user might avail.
- Developed applications with design ideology that reduced redundancy and with scalability (Horizontal and Vertical), extensibility, performance oriented and security. Some of the examples are below.
- Designed and developed a reusable component to reduce the redundancy and thus reducing the development effort by 20-30 %. The reusable component is a subprocess which handles the
- Submitted a POC on how to compute Dynamic WS Security headers (without using username-password identity), while making a SOAP request reply call. Which has been approved and then used for the implementation of integration with CTE (Central Tax Engine). This helped in making the integration service Dynamic and thus providing expandability/extensibility.
- Implemented multiple web services over REST to provide secured access to CRM APIs.
- Developed another POC on how to compute Dynamic HTTP Basic Authentication headers (without using username-password identity). This concept has been used for an integration project with GTS (Global Trade System), making it dynamic and extensible.
- Created a TIBCO Swagger UI portal to document all the REST Service APIs implemented through TIBCO.
- Reduced the turnaround time by 60 % by appropriate usage of caching and client threading.
- Create a chat bot with basic AI to provide help/support on the GSS portal, using Microsoft Azure Cognitive Services and QnA maker solutions.
Confidential
Team Lead (Technology Analyst)
Responsibilities:
- Team Lead operating from Client Location - Tampa, FL
- Install, Design, Build and Support the infrastructure (TIBCO EMS instances and BW domains).
- Handled several priority issues and problems and provide technical solutions on timely manner.
- Analysed and provided technical design for the on boarding applications through POCs.
- Developed a service for the HR systems through PSFT and File Adapters, which automated the process of high level reporting.
- Developed integration services based on MQ plugins to provide an easy way of communication between two applications using MQ and TIBCO EMS for their business integrations.
- Developed a messaging service to integrate the applications with incident management system, which has the capability to create or update an incident or a change request directly from the applications.
- Reduce the manual effort by the team for post EMS build checkouts through a java code to run a regulated test.
- Worked on a POC to prove the reduced complexity in decision making through business events.
- Slashed down the turnaround time of pre and post checks for maintenance activities, from 1 hour per machines to 5 mins per machine by building automations using TIBCO BW and SSH scripts, which has the capability to connect to several 100s of servers and carry out the checkouts.
- Streamlined the daily checkouts to an automated process by developing scripts on UNIX machines to daily monitor the status of the applications and report the same at times registered on the KRON jobs.
- Eliminated manual errors in certificate management by developing scripts to validate the certificates used by all the applications on the machine and report the same on daily basis.
- Planned and implemented disaster recovery for all the applications using TIBCO infrastructure.
- Reduced the infrastructure cost by a considerable amount by planning and successfully moving the infrastructure from physical machines to Virtual machines/Cloud with optimal capacity.
- Successfully upgraded TIBCO infrastructure from EMS 6.3 to 8.2.2 and BW 5.9 to 5.11.
- Gained In-depth understanding of SSL over JMS or HTTP, working on a project to migrate the certificates from Entrust to MSPKI.
- Operated close with TIBCO to understand the Product defects and possible solutions on time to time basis.
- Responsible for building a strong team by Monitoring and mentoring team through knowledge transfers and help documents.
- Kept client in light with latest happening by reporting accomplishments, milestones and issues on appropriate platforms.
Confidential
Developer - Development Lead (Senior Systems Engineer)
Responsibilities:
- Worked in Requirement Feasibility analysis, design, development and Testing Phases.
- Developed complex services and business components using TIBCO BW.
- Used TIBCO BE for decision making on customer management.
- Basic usage of iProcess.
- Developed database saved procedures to handle the daily batch processes.
- Worked on FilePoller based jobs, which will read and process the files as and when the users upload the supporting documents.
- Developed HTTP services to handle the calls from the UI.
- Built TIBCO BE components to handle complex events triggered by the portal built on Java FX.
- Helped business on technical issues: provide fixes, suggest work around, and perform root cause analysis to deliver permanent fixes through problem management.
- Managed Deployments and Production Release.
- Design, Development and Deployment of new requirements and CR’s - in various environments using TIBCO Administrator.
- Co-ordinate with the external consultants for Emergency Production deployments which were considered to be critical to the project.
- Delivered on complex work requests involving stringent timelines and provided bug free solutions.
- Prepared Knowledge Base articles on various project activities which is often referred by the team
- Created Project artefacts, Help documents. Trained new folks in the project and testing team
Confidential
Production Support Engineer
Responsibilities:
- Admin activities on multiple platforms built using Aqualogic BPM.
- Handled multiple severity issues and provided fixes in timely manner.
- Report and manage the trend of issues and discuss the permanent fixes.
- Gained experience on Incident Management tools, on how to handle the cycle of Incidents and Changes.
- Involved in Problem management activities.
- Worked on root cause analysis and bug fixes.
- Provide knowledge transfer sessions to end users.
- Testing - Preparation of Test plans and performing Unit Testing, Integration testing.
- Worked on internal papers on “Usage of Kinect on daily life” and “Kano modelling integrated with Q4 analysis for requirement prioritization”