Senior Applications System Engineer Resume
Seattle, WA
SUMMARY:
Team - oriented professional with extensive experience in software test and quality assurance. Strong analytical skills, well organized, dependable, and effective communicator with a proven record of delivering high-quality products to enterprise customers in a timely manner.
TECHNICAL SKILLS:
Programming: Proficient with Java, familiar with C++, Perl, Ruby, Python, SQL
Test Tools: Kainos SMART, TestNG testing framework, STAF, ApTest Manager
Monitoring Tools: Zabbix, Webmin, WireShark
Collaboration Tools: Workday, Atlassian Confluence (JIRA), SharePoint, LeanKit
Operating Systems: Windows, Linux, Solaris, HP-UX, IBM AIX
PROFESSIONAL EXPERIENCE:
Confidential, Seattle, WA
SENIOR APPLICATIONS SYSTEM ENGINEER
Responsibilities:
- Responsible for developing, coordinating and participating in the comprehensive testing of Workday upgrades and enhancements, validating the University's Workday implementation using the Kainos SMART test automation tool.
- Owned Kainos SMART system administration tasks such as: user account creation and provisioning tenants.
- Designed, executed, investigated and revised Security and Business Process tests after weekly Workday Service updates and bi-yearly Workday major releases.
- Conducted demo/overview sessions to various Human Resource teams and providing on-going support as needed.
- Posted numerous Kainos Incident reports that have been implemented by Kainos development team.
- Presented overview of University's current usage of Kainos SMART tool to Washington State Workday Regional Users Group meeting.
- Generated test data for Workday business processes (e.g., Hire, Change Job, Update Academic Appointment) for use by University downstream teams and systems.
- Created and maintained numerous wiki pages for Kainos SMART tool such as: test run samples page; troubleshooting guide for error and warning messages; and frequently asked questions page.
- Collaborated with peer institutions that are also using Kainos SMART by facilitating the Higher-Ed Kainos SMART Users Group monthly phone discussion.
Confidential, Seattle, WA
MANAGER OF DEVELOPMENT LABS
Responsibilities:
- Owned system administration tasks such as: user account creation and disk space allocation for over 150 physical machines with various operating systems.
- Created and maintained over 40 VMware virtual machine templates for Linux, Solaris, and Windows that allowed for easy cloning (over 500 virtual machines) by various teams for software development and testing of customer issues.
- Set priorities for purchasing new hardware to meet needs of development and technical support teams while staying within budget guidelines.
SOFTWARE TEST MANAGER
Confidential
Responsibilities:
- Managed a team of 14 engineers across four different product teams that used different development methodologies (Waterfall, Agile, Hybrid).
- Conducted quarterly goal assessments with each engineer and followed through with them to track goals, develop skills, and obtain s.
- Collaborated with developers to write automated tests in Java using TestNG and IntelliJ IDEA for Reflection X Advantage product that amassed 95% code coverage.
- Participated in design reviews to identify weak points and get them addressed early in the development process.
- Worked with technical support team to address customer issues and determine if root cause was a defect or a feature request.
SOFTWARE TEST LEAD
Confidential
Responsibilities:
- Test Lead for Reflection X and Installation teams (five engineers) that participated in all phases of software development lifecycle.
- Set priorities for test tasks to ensure thorough test coverage.
- Worked closely with developers to debug problems found internally that led to reduced defect rates after release.
SOFTWARE TEST LEAD
Confidential
Responsibilities:
- Test lead for Reflection for HP, UNIX, OpenVMS, IBM and Installation teams (nine engineers) that participated in all phases of software development lifecycle.
- Set priorities for testing seven Reflection products in four languages across multiple Windows operating systems that resulted in shipping on time and on budget.
SOFTWARE TEST ENGINEER
Confidential
Responsibilities:
- Worked with team to produce yearly releases of Reflection products.
- Reported defects and worked with developers to duplicate and resolve defects.
- Maintained high standards that assured Refection products were always best-of-breed.