SUMMARY

• More than 1+ year of IT experience, including 1 year in Sales Force CRM.
• Experience in Administration, Design, Development, Configuration, Implementation and support experience with salesforce.com platform.
• Experience in Sales force Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
• Basic experience in implementation using Apex Language, VisualForce Pages, Classes, Controllers, Triggers, Web Services, Components, Tabs, Custom Objects, S - Controls, Reports, Analytic Snapshots and Dashboards.
• Experience working with salesforce.com sandbox and production environments.
• Experience working with Eclipse IDE and Force.com Plug-in environment.
• Well versed in cloud technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services and third party packages.
• Knowledge on Data Migration from Traditional Applications to Sales Force Using Data Loader
• Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting applications software.
• Knowledge in digital marketing tools including Paradot, Eloqua (marketing automation platform to automate the lead generation process).
• Developed Web-based applications based on Java and J2EE technologies like Servlets, Java Scripts, AJAX, XML, HTML, CSS.
• Knowledge in databases like MS SQL Server 2000/2005, MySQL Server 5.5, MS Access, MS Excel.
• Experience in querying Salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Database (RDBMS) development experience in writing queries, functions, stored procedures, and views in SQL and MS Access.
• Experience of deriving and using UML Use Cases, Activity Diagrams, Class Diagrams during the analysis, design and implementation phase of the projects.
• Experience in Developing Projects using agile development methodologies.
• An effective team player with excellent problem solving and interpersonal skills.
• Strong written and verbal communication skills.
• Strong leadership abilities and a quick learner to new concepts, Applications while managing and coordinating all phases of project-based effort.

TECHNICAL SKILLS

Salesforce.com: Apex, Visual Force, SOQL, SOSL, Email Templates, Formulas, Validation Rules, Apex Triggers, Workflows and approvals,, Eclipse, Salesforce.com, Force.com IDE, Apex Data Loader, Web services, Meta Data API”S

Programming Languages: C, C++, Java, C#, SQL

Web Technologies: JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX

Databases: MySQL, SQL Server 2000/2005, MS Access 2003.

Operating Systems: Windows 2003/XP/2000/NT/98/95, MS-DOS, UNIX

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Admin/Developer

Responsibilities:

• Worked with functional leads to transform and develop new requirements into design, implementation.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, VisualForce Pages, Apex classes to suit to the needs of the application.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Customized tabs for among different business users groups and business centers.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements.
• Designed and developed workflow rules, validation rules, and customizations within Sales force.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Implemented S-controls to manage sales plan call sheets within Sales force, capturing prep data and call activity.
• Extended native SFDC reports to leverage custom fields to create meaningful reports, dashboards.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Administrated and monitored the company’s Sales force CRM application

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Confidential

Java/J2EE Developer

Responsibilities:

• Developed use cases, class diagrams and sequence diagrams using Rational rose.
• Developed the application as per the requirements and business rules.
• Part of the team which was responsible for designing and developing the application in n-tier fashion as per struts based MVC architecture standards.
• Responsible for developing the Registration modules of the wholesale application.
• Utilized the various J2ee Design patterns to develop the Business modules based on the required functionality.
• Responsible for developing the application level flow by utilizing Java, JSP and Struts.
• Responsible for developing the OS specific scripts (Shell Scripts) for automating the closing doc Process.
• Used JavaScript front end Validations.
• Developed Session beans and entity Beans representing business logic abstractions.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.

Environment: Java, JSP, Oracle 8i, Servlets, Apache Tomcat, Java Beans, JDBC, Java Script, HTML and Rational Rose and Dream weaver.