Senior Consultant Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

Responsibilities:

New application development to replace a driving discount based on a UBI with a new driver discount program involving teh ability to track trips from a smart phone, utilizing LexisNexis interaction.
Developed detailed requirements and designed a test plan matrix and test cases for testing leveraging HP Application Lifecycle Management (formerly Quality Center).
New application development to automate reporting claims liability details to Medicare for Claimants dat are Medicare Beneficiaries.
Developed detailed requirements including screen change mock - ups for V12 claims screens for teh new fields required for reporting.
Assisted with test plan design.

Confidential

Lead Business Analyst

Responsibilities:

New application development providing independent channel agents direct access to policy, billing and claims inquiries from their desktop, utilizing IVANS and Vertafore system interaction.
Facilitation at both at a team and management level. Includes JAD sessions for requirements gathering and approval.
Developed detailed mapping requirements, leveraging use case methodologies.
Designed work-flow diagrams, test plan matrix, and test cases for testing leveraging HP Application Lifecycle Management (formerly Quality Center). Established an instance of agency management systems for teh insurer.

Confidential

Business Analyst

Responsibilities:

Comparative Rater program.
Teh project team interacts with four different vendor companies. Assist in teh preparation of test matrix development and test case execution.

Confidential

Business Analyst

Responsibilities:

New system development of Corporate Print.
Designed all of teh forms on PlanetPress Software (DEC page, Application, Quote, and all policy, billing and claims forms for four auto products).
Acted as test lead, managing teh testing done by offshore testers as well as working with developers on any defects found.

Confidential

Business Analyst Production Support

Responsibilities:

Triaged incidents to verify actual defects and not training issues.
Wrote requirements, worked with developers on design changes, and tested any updated functions prior to delivery. Crystal Reports were leveraged for reporting Production Support Updates.

Confidential

Statistical Analyst.

Responsibilities:

Reported client auto statistics to (now Confidential ), and property statistics to AAIS. Reporting included quarterly detail of written/paid business, and claims activity including incurred, but not written (IBNR).
Provided Financial Reporting to Confidential for each state teh client was licensed, matching quarterly reporting to teh annual Financial Statement.
Regulation within select states produced weekly, bi-weekly, monthly, quarterly or annual reports. dis included CAT reporting.
Customer Service Supervisor
Trained new employees in office procedures and computer skills in administrative environment.

Confidential

Legal Assistant

Responsibilities:

Set up and used Spencer Real Estate software in a legal setting for real estate closing document preparation.