SUMMARY

• With a background in Physics and Mathematics, Confidential has excellent critical - thinking and problem-solving skills.
• Through a career of building software product and business application he obtained in-depth knowledge of multi-tiered web architecture, client-server application and database design, as well as the management aspects of delivering these solutions.
• He has effective communication skill enables him to build constructive relationships with business users and technical resources.
• He has succeeded in both structured and non-structured working environments.

PROFESSIONAL EXPERIENCE

Confidential

Senior System Architect

Responsibilities:

• Maintained and implemented features in Pega Academy Management System (PAMS), a Pega internal PRPC application managing the company’s enablement training. Coordinated system migration from PRPC 5.4 to 6, and later multiple upgrades up to 6.2 SP2.
• Led system integration of PAMS with other Pega subsystems including Pega Developer Network (PDN), Sales Force Automation (SFA) and Project Accounting and Control System (PAC). To synchronize user unique identifier data format change, updated PAMS authentication module and Internet Application Composer (IAC) gadget on PDN; designed and implemented data conversion on PAMS student record, enrollment record, certification candidate record and PRPC operator record. Assisted in scoping Pega’s Center-Of-Excellence (COE) web service enhancement, laid groundwork for consolidating employee, customer and partner data.
• Implemented credit card payment function in PAMS. Re-factored PRPC class hierarchy and process flows to seamlessly integrate Paypal payment module into class enrollment payment and self-study credit purchase, two process flows defined on two different work classes. Promoted design and code reuse with a combination of inheritance-based specialization and rule-circumstancing.
• Implemented E-Certificate function in PAMS. Evaluated business operation verifying training class attendance, converted manual paperwork processing into PRPC flows with PDF file generation, instructor signature image file processing and electronic auto-delivery of certification document.
• Assisted initial launching of Paga Academy; acting in LSA role, validated and implemented key features including multi-party non-dependent parallel account approval, student auto enrollment and partner account management.
• Implemented feature enhancements in Delivery Tracking and Assessment (DELTA) including user-delegation of Service-Level-Agreement (SLA) configuration.
• Assisted maintaining PAC staffing application SmartStaffer, performed bug fixes and minor enhancements.

Technical Environment: PRPC 5.4, 5.5, 6.1, 6.2, Microsoft SQL Server, ORACLE, JavaScript, XML, PHP.

Senior Software Engineer

Confidential

Responsibilities:

• As a member of the core engine scrum team Bugatti (one of the most experienced in Pega engineering,) maintained and developed key server features in PRPC 6.2 and 7.1, such as operator passivation and recovery, high availability of server cluster, data class visibility in a multi-tenancy environment.
• Serving the role of a core engine subject matter expert (SME), participated in the SWAT rotation - a development cycle dedicated to post-sale product support. Performed diagnosis of engine-related customer issues including rule resolution, rule circumstancing, decision rule execution, rule synchronization across server instances, etc. Designed and implemented issue solutions in the engine code base and back-ported these solutions as hot-fixes to previous PRPC releases.

Technical Environment : PRPC 5.4 - 7.1.X, Eclipse Java IDE, SVN, Oracle, MS SQL Server, Postgre, DB2, Tomcat.

Senior Curriculum Developer

Confidential

Responsibilities:

• Developed advanced PRPC training materials for SSA and LSA level students. Coordinated knowledge transfer with product managers on new product features of PRPC 7.1 and 7.2, aligned product training projection for new releases with previous versions. Delivered training courses including System Architect Essentials (7.2) and UI Specialist (7.1).
• Focused on new user interface features such as dynamic layouts, skins, mobile development. Developed the concept and implemented sample solutions for the new Pega UI paradigm of separating presentation and content. Delivered training content in the form of text document, product demo video, knowledge checking quiz, hands-on exercise, and certification exam.

Technical Environment : PRPC 7.1.X - 7.2, Snagit, Camtasia

Confidential

Software Engineer

Responsibilities:

• Implemented reporting features in Analytics Web server, the front-end of Oracle Business Intelligence Suite Enterprise Edition (BIEE). Developed web layer components and the corresponding supporting functions in the application server to provide data query, reporting, analysis and alerting.
• Developed Geomap Administration, a web configuration tool for graphic rendering. Extended a JavaScript object framework to support web client communication with data sources via Ajax call; implemented generic purpose web UI JavaScript components, e.g. data shuttle selector, according to Oracle Browser Look and Feel (BLAF) guideline.
• Enhanced usability of Answers and Dashboards, two Analytics Server components. Reworked in-place drill-down action on Analytics report to provide multi-target navigation, enabled user to extend out-of-the-box report navigation behavior.
• Developed Analytics Excel Add-In, an integration tool with Microsoft Office. Enabled Excel users to work directly on Analytics Answers reports within Microsoft Office, expanded access to Analytics function beyond web browser. This tool utilized C#, .NET framework and Java SOAP technology.
• Designed and implemented Sawrepaj, a Java utility tool performing Analytics report catalog replication across multiple instances of Analytics server.
• Performed presales support, developed a Java Message Service (JMS) proof-of-concept prototype for Analytics Java servlet.

Technical Environment: Visual Studio2003/2005(C++, C#), JavaScript, XML, Ajax, Tomcat, OC4J, ClearCase5/6, JDeveloper, Eclipse, ORACLE10/11.

Confidential

Senior Consultant

Responsibilities:

• To improve performance, scalability and maintainability of Cargill’s quality control system, integrated multiple single-purpose, process-oriented applications into a multi-tiered application framework with object-oriented design. The new framework added business logic layer and transaction-enabling data service layer, utilizing design pattern Object Factory, Bridge, Adapter, and Event Service. The new version relaxed assumptions on use scenario, enabled communication with multiple hardware devices, standardized future integration of additional functional components.
• Re-factored PQInterface, a food manufacture quality control software. Led a three-developer team in analysis, design, construction, testing and deployment of a client server system that performed real-time data collecting and processing at Cargill’s North America manufacture sites.
• Implemented report customization in PQTerminal, a Web application for data collection and reporting on food processing. The new feature enabled user to configure and format analysis summary. Customized report template was captured as XML document, and later parsed with Xerces java XML parser to generate HTML report.

Technical Environment: VB6, ActiveX Data Objects (ADO), ActiveX DLL, Oracle8.