Atg Developer/production Support Executive Resume
SUMMARY:
- More than 3.5 years of experience in software development comprises of Analysis, Design, Development, Implementation, Maintenance and production support of multiple web applications.
- Experience in full Software Development Life Cycle (SDLC) starting from collecting Business specifications, Analysis, Design and Development, Testing and documenting the entire life cycle
- Extensive experience in multiple Java and J2EE technologies such as Servlet, JSP, Spring, Struts, Tiles, Siteminder, Hibernate, XML, HTML, JavaScript, JQuery, AJAX, WSDL and SOAP.
- Possess quality experience in developing web applications using open source MVC/MVC2/MVC3 frameworks such as Spring3 and Struts2.
- Proficient in using RDBMS concepts with Oracle 9i/10g.
- Worked on different Server Platforms (Application and Web Servers) like Apache Tomcat.
- Participate in design reviews and code reviews/inspections.
- Provide information to keep management informed on the progress and issues relating to all assigned projects.
- Applies new approaches as a direct result of one’s own initiative that results in a better solution, increased quality and/or greater efficiency.
- Develop functional and system design specifications in collaboration with technical resources.
- Serve as a technical expert representative within the organization.
- Extensive experience in working with IDEs like Eclipse and NetBeans.
- Experience in Versioning tool such as SVN.
- Excellent communication, strong architectural, presentation skills, hardworking and a good team worker.
- Good at Documentation on User requirements and System Specifications
TECHNICAL SKILLS:
Java/J2EE Technologies: Servlets, JSP, Java Beans, JDBC, JNDI, ATG.
J2EE Frameworks: Struts2, Spring3, Hibernate., Log4J, ATG Commerce.
Web Technologies: XML, XSL, XSLT, DOM, CSS, JavaScript, JQuery, HTML, SOAP and WSDL.
Application Servers: JBoss and Tomcat
Database: Oracle 9i/10g,MySQL
IDE: Eclipse, Toad, Putty, Control m, Informatica
Operating System: Windows and Unix
Version Control: SVN
FUNCTIONAL SKILLS:
- Ability to work as a good team member and groom junior team - members thereby ensuring smooth and quality delivery of the project.
- Have always led from the front in stressful and critical project environments.
- I am very good learner.
- Strategic planning to stay ahead of timelines
PROFESSIONAL EXPERIENCE:
Confidential
ATG Developer/Production Support Executive
Responsibilities:
- Understood the existing flow of the system and different modules
- Handling P1 and P2 incidents.
- Understanding of CSC and Fufillment tool.
- Used ItemPrice engine for the calculation of the itemprice.
- Worked with ATG Control Center and Business Control Center to manage data and assets.
- Worked on DSP tags for UI designs.
- Customizing the Product Catalog.
- Used out of box component for the tax calculation.
- Used ATG OOTB Droplets and Formhandlers.
- Customized OrderRepository definitionFile to add new properties in order and shippingGroup item-descriptors.
- Use the PaymentGroupFormHandler and ShippingGroupFormHandler to enable user to update the payment and shipping information of the order.
- Created new ATG scheduler to send refill reminders to the subscribed customers.
- Ability to trace and classify issues and provide timely resolution for the same.
- Value added services like preventive maintenance and reviewing impacts of new releases.
- Co-ordination with offshore team.
Confidential, Rhode Island
Customer Support
Responsibilities:
- Communicate effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
- User Interface was developed using JSP and tags, HTML, JQuery and Java Script.
- Used Core Spring framework for Dependency injection.
- Database connection was made using properties files.
- Used both Criteria and stored Procedure to interact with database.
- Development of Persistence was done using DAO and Hibernate Framework.
- Developed access management using role defined in the project.
- Used Log4j for logging.
- Used Subversion for checking, updating and creating Modules.
- Handling maintenance and providing production support.
- Handling sev1/sev2 incidents and resolving them within pre defined SLA.
Environment: J2EE, JSP, Eclipse, Tomcat, JDBC, Oracle 10g, TOAD, Hibernate, spring, Log4j, Tomcat Application Server, and UNIX.
Confidential, Rhode Island
Production Support ExecutiveResponsibilities:
- Create cost analysis for technical solution based upon collaborative effort with other technical teams like Infrastructure, Database Administrators, Testing, etc.
- Communicate effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
- Developing technical project plans, schedules and milestones appropriate to the scale of the project including testing plans.
- User Interface was developed using JSP and custom tags, CSS, Tiles, HTML, Custom Tags and Java Script.
- Struts2 is used to provide the MVC framework.
- Database connection pooling has been used.
- Involved in the designing the database model.
- Used Log4j for logging.
- Used Subversion for checking, updating and creating Modules.
- Handling maintenance and providing production support.
- Handling sev1/sev2 incidents and resolving them within pre defined SLA.
Environment: J2EE, JSP, Eclipse, Tomcat, JDBC, Oracle 10g, TOAD, Struts2, Log4j, Tomcat Application Server and UNIX.