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Atg Developer/production Support Executive Resume

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SUMMARY:

  • More than 3.5 years of experience in software development comprises of Analysis, Design, Development, Implementation, Maintenance and production support of multiple web applications.
  • Experience in full Software Development Life Cycle (SDLC) starting from collecting Business specifications, Analysis, Design and Development, Testing and documenting the entire life cycle
  • Extensive experience in multiple Java and J2EE technologies such as Servlet, JSP, Spring, Struts, Tiles, Siteminder, Hibernate, XML, HTML, JavaScript, JQuery, AJAX, WSDL and SOAP.
  • Possess quality experience in developing web applications using open source MVC/MVC2/MVC3 frameworks such as Spring3 and Struts2.
  • Proficient in using RDBMS concepts with Oracle 9i/10g.
  • Worked on different Server Platforms (Application and Web Servers) like Apache Tomcat.
  • Participate in design reviews and code reviews/inspections.
  • Provide information to keep management informed on the progress and issues relating to all assigned projects.
  • Applies new approaches as a direct result of one’s own initiative that results in a better solution, increased quality and/or greater efficiency.
  • Develop functional and system design specifications in collaboration with technical resources.
  • Serve as a technical expert representative within the organization.
  • Extensive experience in working with IDEs like Eclipse and NetBeans.
  • Experience in Versioning tool such as SVN.
  • Excellent communication, strong architectural, presentation skills, hardworking and a good team worker.
  • Good at Documentation on User requirements and System Specifications

TECHNICAL SKILLS:

Java/J2EE Technologies: Servlets, JSP, Java Beans, JDBC, JNDI, ATG.

J2EE Frameworks: Struts2, Spring3, Hibernate., Log4J, ATG Commerce.

Web Technologies: XML, XSL, XSLT, DOM, CSS, JavaScript, JQuery, HTML, SOAP and WSDL.

Application Servers: JBoss and Tomcat

Database: Oracle 9i/10g,MySQL

IDE: Eclipse, Toad, Putty, Control m, Informatica

Operating System: Windows and Unix

Version Control: SVN

FUNCTIONAL SKILLS:

  • Ability to work as a good team member and groom junior team - members thereby ensuring smooth and quality delivery of the project.
  • Have always led from the front in stressful and critical project environments.
  • I am very good learner.
  • Strategic planning to stay ahead of timelines

PROFESSIONAL EXPERIENCE:

Confidential

ATG Developer/Production Support Executive

Responsibilities:

  • Understood the existing flow of the system and different modules
  • Handling P1 and P2 incidents.
  • Understanding of CSC and Fufillment tool.
  • Used ItemPrice engine for the calculation of the itemprice.
  • Worked with ATG Control Center and Business Control Center to manage data and assets.
  • Worked on DSP tags for UI designs.
  • Customizing the Product Catalog.
  • Used out of box component for the tax calculation.
  • Used ATG OOTB Droplets and Formhandlers.
  • Customized OrderRepository definitionFile to add new properties in order and shippingGroup item-descriptors.
  • Use the PaymentGroupFormHandler and ShippingGroupFormHandler to enable user to update the payment and shipping information of the order.
  • Created new ATG scheduler to send refill reminders to the subscribed customers.
  • Ability to trace and classify issues and provide timely resolution for the same.
  • Value added services like preventive maintenance and reviewing impacts of new releases.
  • Co-ordination with offshore team.

Confidential, Rhode Island

Customer Support

Responsibilities:

  • Communicate effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
  • User Interface was developed using JSP and tags, HTML, JQuery and Java Script.
  • Used Core Spring framework for Dependency injection.
  • Database connection was made using properties files.
  • Used both Criteria and stored Procedure to interact with database.
  • Development of Persistence was done using DAO and Hibernate Framework.
  • Developed access management using role defined in the project.
  • Used Log4j for logging.
  • Used Subversion for checking, updating and creating Modules.
  • Handling maintenance and providing production support.
  • Handling sev1/sev2 incidents and resolving them within pre defined SLA.

Environment: J2EE, JSP, Eclipse, Tomcat, JDBC, Oracle 10g, TOAD, Hibernate, spring, Log4j, Tomcat Application Server, and UNIX.

Confidential, Rhode Island

Production Support Executive

Responsibilities:

  • Create cost analysis for technical solution based upon collaborative effort with other technical teams like Infrastructure, Database Administrators, Testing, etc.
  • Communicate effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
  • Developing technical project plans, schedules and milestones appropriate to the scale of the project including testing plans.
  • User Interface was developed using JSP and custom tags, CSS, Tiles, HTML, Custom Tags and Java Script.
  • Struts2 is used to provide the MVC framework.
  • Database connection pooling has been used.
  • Involved in the designing the database model.
  • Used Log4j for logging.
  • Used Subversion for checking, updating and creating Modules.
  • Handling maintenance and providing production support.
  • Handling sev1/sev2 incidents and resolving them within pre defined SLA.

Environment: J2EE, JSP, Eclipse, Tomcat, JDBC, Oracle 10g, TOAD, Struts2, Log4j, Tomcat Application Server and UNIX.

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