Technical Services Manager Resume
Jersey City, NJ
SUMMARY
- An enthusiastic team player who welcomes new challenges and is quick to learn new skills.
TECHNICAL SKILLS
Systems: Windows, UNIX, IBM 390 Mainframe
Data: DB2, Oracle, Mainframe (VSAM and QSAM)
Languages: JAVA (J2EE), JSP, SQL, UNIX, COBOL, JCL
Applications: Websphere Studio Application Developer (WSAD), IntelliJ, Microsoft Visual Source Safe, Rational Clear Case LT, Visual Age for Java, TSO (for IBM), Visio, File - Aid, Eclipse, COGNOS, WorkFlowGen, DBStudio, DBVisualizer, DART, Epsilon DREAM8, ReturnPath, Kettle, ExactTarget, GIT
Brief Intro: HTML, UML, XML, JavaScript, Rational Rose, MQSeries, Visual BASIC, HTTP, MS Access
PROFESSIONAL EXPERIENCE
Confidential - Jersey City, NJ
Technical Services Manager
Responsibilities:
- Develop and support on-line marketing strategies to leverage proprietary database for our clients
- Build batch and/or real time data transmission processes to send client requested information
- Build custom JSP’s to handle special program set-ups for various clients
- Write Javascript functions to handle client’s custom requests
- Technical liaison with the Technology group on matters dealing with technical hurdles
- Use Epsilon’s DREAM8 email management system to set up various email promotional programs
- Manage the Email Marketing system to ensure better deliverability
- Obtain targeted email lists for various email promotion delivery
- Coordinate with email marketing design team to build specific targeted programs for consumers
- Ensure all emails going out are CANSPAM compliant
- Support IP warm-up for email delivery
- Track website and email traffic utilizing various marketing techniques to maximize program visibility
- Utilize SQL knowledge to build out reports for data analysis
- Develop better consumer profiling methods to improve quality of data that clients request
- Create programs designed to profile consumers for more targeted marketing choices
- Deploy Ad Banners through the DART server
Confidential - Wayne, NJ
Programmer Analyst
Responsibilities:
- Troubleshoot JAVA applications using WSAD tool (Java, JSP, SQL, XML coding)
- Worked with off-shore development team making sure JAVA code adheres to coding standards as well as helping with the application deployment
- Documented system designs for new software applications in UML using Rational development package
- Generated design documents based on end user requirements
- Set up MS ACCESS db test lab for application development and testing
- Verified existence of batch files needed in the IBM390 by using TSO
Programmer
Confidential
Responsibilities:
- Developed JAVA based applications within the J2EE environment utilizing a custom Framework and Servlets
- Implemented JDBC using SQL queries for a variety of database infrastructures (DB2 and Oracle)
- Created and deploy new application JSP objects
- Developed JavaScript functions to handle business rules within the JSP objects
- Tested/Deployed application developed for the user community using the WSAD tool
- Managed development projects with Visual Source Safe and Clear Case
- Developed methods using MQSeries that linked Java based applications to an IBM390 environment
- Modified existing static JAVA application to a dynamic application utilizing XML and Framework rules
Confidential
Programmer Analyst
Responsibilities:
- Maintained IBM390 mainframe through the TSO interface environment utilizing the Options system within the company
- Central point of contact for enhancement requests for existing applications
- Wrote JCL job cards to manage the flow of programs to be ran
- Modified existing COBOL batch programs to make them more efficient
- Developed COBOL/XML application that enhanced existing application
- Brainstormed with directors and managers from other departments to better understand how systems could talk to each other
- Prepared COBOL source codes for the Y2K flip
- Coordinated efforts between different groups
- Assisted in the transition of new graduates of the company technical training program
- Provided Tier 3 support for applications