SUMMARY

• Over 8+ years of strong experience in design, development, application programming, integration, testing & implementation expertise in various Identity and Access Management concepts using SailPoint IdentityIQ.
• Strong knowledge and experience in customizing & configuring IdentityIQ.
• Extensive experience in bean shell development, workflows, rules, access certifications, forms and policies within SailPoint IdentityIQ.
• Deployed & Configured SailPoint IdentityIQ Connectors for different target systems.
• Hands on experience in concepts of Identity management including provisioning, role - based access control, access request, certification, reporting & auditing.
• Strong experience in onboarding & integrating various applications into SailPoint IdentityIQ including Active Directory, Delimited files, LDAP, Service NOW & JDBC applications.
• Experience in configuring and customizing access reviews within IdentityIQ including validating and developing content for notifications.
• Strong knowledge in working with SQL & various database management concepts.
• Experience in gathering requirements for user provisioning & application on boarding by conducting interviews with various teams.
• Handled various cases and issues related to product or code defects by working with vendor support teams.
• Experience in creating Class Diagrams, Use Cases and Collaboration Diagrams.
• Well versed with Project management tools like MS-Project for status reporting and planning, Microsoft Visio, Microsoft Office.
• Proficient in writing test cases and perform user acceptance testing and system integration testing.
• Proficient in customizing the UI and branding depending on customer requirements.
• Strong experience in using HTML, JavaScript, CSS and AJAX technologies in web development.
• Excellent communication, interpersonal skills and capable of working individually with minimal supervision.
• Ability to handle multiple tasks and work in multiple projects simultaneously.
• Ability to work in a fast-paced environment and excellent team player, ability to work under pressure and meet tight deadlines.
• Experience in designing, implementing and deploying LDAP architecture which includes replication, data synchronization.
• Installations and Upgrades (Windows/Linux/AWS)
• Experience in Hybrid Deployment of On Premises Active Directory to Azure Active Directory.
• Experience in Synchronization of objects from Active Directory to Azure AD.
• Experience in Password write back and MFA and SSPR.
• Experience in Password Hash Synchronization, Pass through Authentication and ADFS.
• Experience in AD Connect Health for AD Sync server, ADFS and ADDS.
• Perform MFA against on premises MFA server solution when authenticating to ADFS.
• Worked access control policies in ADFS to control access to office 365.
• Worked on seamless SSO in domain joined machine.

TECHNICAL SKILLS

IAM Tools SailPoint, OKTA.:

Java&J2EETechnologies: Core Java, Servlets, JSP, JDBC, JNDI, Java Beans, Hibernate, spring, Tiles, Struts

Frameworks: MVC, Struts, Hibernate, Spring

Web Servers: Tomcat, WebSphere, WebLogic

Databases: Oracle 11g/10g/9i, MySQL, DB2, MS-SQL Server

Operating System: Linux, Solaris, HP-UX, Windows

Front - End Technologies: HTML, XHTML, DHTML, CSS, JavaScript, AJAX, and Angular.J

PROFESSIONAL EXPERIENCE

Sail Point Developer

Confidential, Atlanta

Responsibilities:

• Configured SailPoint IIQ Application Software as per the requirement of Architecture and Infrastructure team.
• Created and modified workflows for implementing business flows, performance tuning and problem determination for IAM solution.
• Responsible for gathering the business requirements and translating business requirements to technical functionality within the SailPoint IdentityIQ application.
• Provided use cases and business processes for support groups on role, entitlement, provisioning and de-provisioning.
• SailPoint provisioning via both out of the box SailPoint connectors, and custom written Java code connecting to a variety of systems via mechanisms such as SOAP and REST web services, JDBC, custom API's etc.
• Developed custom approval workflows for provisioning Role Based Access Control (RBAC) entitlements to applications using Java.
• Worked on Birth Right Provisioning and Role-Birth-Right-Provisioning.
• Configured and Deployed SailPoint IIQ Connectors for various target systems and applications.
• Worked on application on boarding using Oracle, Delimited, JDBC, Active Directory, MS SQL Server, Oracle, Sybase ASE connectors.
• Worked on resolving firewall issues while using service accounts.
• Created roles, membership rules and access policies to carry-out provisioning and de-provisioning on different application instances that interact with target systems.
• Customization of SailPoint IIQ product functionality to fulfill requirements that cannot be met with standard out-of-box functionality.
• Developed custom workflows with approvals and modified OOTB workflows as per client requirement.
• Troubleshooting the production environment and working with vendor ticketing system.
• Design and Development of custom Reports using Java and Jasper Reports in SailPoint IdentityIQ.
• Performed Access management and reporting using Compliance Manager, Key responsibilities included assisting the client in their Role Based Access Control and Separation of Duties (SOD) policies initiatives.
• Developed reports, analytics using the Identity IQ provided role/user/audit search
• Ability to work with and design Active Directory, LDAP, and other Enterprise Directories.
• Acting as a L2 support and SPOC for L2 troubleshooting for existing customers.
• Develop complex workflows and service adapters in the SailPoint Identity IQ configuration interface.
• Heavily involved in creating all the process and transitioning documents.
• Communicated to clients and partner's aspects of both the product and the implementation at the technical and functional levels appropriate for the situation.

Environment: SailPoint Identity IQ 7.3, 8.0, Okta, LDAP, Dell Active Roles, Active Directory, Jboss, My SQL, XML, WebSphere 8.0, Ping Federate, Centrify, TPAM, CA IDM, SQL server, REST Web services.

SailPoint Support Engineer

Confidential, Memphis, TN

Responsibilities:

• Involved in upgrading process by Creating upgrade scripts & documentation.
• Performed the upgrade in production, development & test environments.
• Involved in Developing lifecycle events, trigger rules & workflows for Joiner, Leaver, Rehire, Mover & Leave of Absence scenarios.
• Configured the Non-Authoritative and Authoritative Applications using Flat file, AD, LDAP and JDBC connectors for loading the Identity Cubes.
• Developed and Designed forms, Quick links and workflows for contractor management activities like creation, extensions and termination.
• Configured custom Correlation Rules, Build Map Rules and Workflows depending upon business needs.
• Consolidated two PeopleSoft authoritative sources into one and modified code and configuration in IIQ accordingly
• Performed analysis on entitlement and role management and developed role hierarchy for IT and business roles.
• Developed assignment logic for business role assignment based on identity attributes.
• Involved in role management, certification and role definition.
• Configured pass through authentication and Self-Service Password Reset using Active Directory.
• Developed user account claim process using the self-registration functionality.
• Configured and developed rules for SSO using Secure AUTH.
• Configured various types of certifications in SailPoint.
• Created design documents and functional specification with details of implementation.
• Created and customized access reviews in IIQ for manager & application owner certifications.
• Configured SailPoint tasks like ID refresh, aggregation, correlation, schedule tasks etc.
• Coordinated with the QA team with system integration testing and test cases.

IAM Okta Engineer

Confidential, Phoenix, AZ

Responsibilities:

• Integrate Okta with various systems like Workday / Active Directory / Box.
• Implement Single Sign On and user provisioning for over 40 different applications.
• Implement Okta Authentications on network devices like routers using Radius Server.
• Implement Password Synchronization from various directory servers.
• Implement Orchestration from Service Now to Okta and configure a request based identity management in Okta using Service Now.
• Train Service desk to support and manage Okta.
• Customize and Manage Okta as per the business requirements.
• Implement Multifactor Authentications for Secured apps.
• Working knowledge of Identity and Access Management protocols and technologies: OAuth, OpenID Connect, SAML, Federation, SSO
• Support the enterprise Okta implementation work stream.
• Configured to support MFA, enterprise SSO, provisioning/de-provisioning
• Support policy definition for technical authentication policies to be configured in Okta
• Perform the configuration, administration, and management of IAM systems, such as LDAP-related services, across the enterprise
• Implementing, integrating and supporting Okta cloud SSO and enterprise SaaS technologies into complex IT environments across heterogeneous operating environments.
• Internal and external point of contact on customer escalations and ensuring customer issues are resolved asEfficiently as possibleSupporting Cloud Applications such as Office 365, Google Apps, Salesforce, Workday, NetSuite, Box, etc.
• Worked on RBAC(Role Based Access Control) analysis and implementation
• Worked on configuring Roles, Policies and Certifications for governance compliance.

SailPoint Developer

Confidential

Responsibilities:

• Design, develop, integrate, and test various identity and access management concepts using SailPoint IdentityIQ
• Plan and implement application development strategies using the IAM system components to meet MetLife’s customer identity management needs.
• Configure connectors, develop custom rules, configure and develop workflows and third-party system integrations, and deploy the applications.
• Plan and implement major IAM system upgrades, migrating the data as needed to new technologies or systems.
• Analyze MetLife’s current client identity management systems, design software applications that improve management efficiency and security, and develop those applications.
• Deploy and test the applications in SailPoint tool to ensure they accomplish our goals while still maintaining security.
• Design and develop user information and portfolio summary patterns that increase the functionality of MetLife’s SailPoint applications
• Program rules that make correlations and build maps between data, as well as workflows to enhance MetLife’s customer database.
• Execute user acceptance testing and debugging processes.
• Troubleshoot deployment issues and design new application functions to avoid such issues.