SUMMARY

• Rational, critical-thinking Technical Solutions Engineer/Consultant wif 2 years of experience enhancing operations for organizations through information systems solutions.
• Proven track record of transforming specific business goals related to growth and efficiency. Practiced troubleshooter wif diagnostics procedure expertise and in-depth technical experience.

TECHNICAL SKILLS

• C#, C++, Java, Nessus, Backtrack, Nmap, MySQL, Wireshark, Mavenlink, Oracle 11g, Spring, Microsoft Visual Studio, VMware, IntelliJ IDEA, Microsoft Dynamics 365, PeopleSoft, SAP
• Enterprise software implementation
• Data collection and analysis
• Product development
• Database development
• Technical analysis
• Rational System Architect RSA
• TCP/IP protocol
• Client communication
• Technical guidance
• Interdepartmental contact
• Business analysis
• NetSuite
• JIRA
• Salesforce
• CSSLP® (Certified Secure Software Lifecycle Professional)

PROFESSIONAL EXPERIENCE

Technical Solutions Consultant

Confidential, Irvine, CA

Responsibilities:

• Developed and provided technical solutions for day-to-day operations and long-range strategic planning of scheduling and finance systems for over 30 MavenOps projects
• Assisted in development and maintenance of new APIs for integration wif Mavenlink.
• Continuous Integration wif automated continuous unit test runs and automated deployments to QA, UAT and Production.
• Supported customers in optimization and improvement of existing features of all API applications integrated wif Mavenlink
• Migrated and Integrated more TEMPthan 40 hourly 10-key actions while maintaining a 2.35% error rate between datacenter and AWS environments.
• Perform weekly conference calls on assigned sales and consults wif various client contacts including plan sponsors, financial advisors, third party administrators, relationship/client service managers, regional sales director’s, prior providers, payroll vendors and various internal departments wif respect to the timing of conversion, outstanding items, critical tasks and overall project management
• Created automation setup for continuous integration and continuous delivery using Jenkins , Nexus , AWS S3 , Terraform , Maven and GitHub repos.
• Created data migration strategies and solutions (based on Apex Data Loader scripts) for the automated migration of complex datasets from one org to another: while maintaining referential integrity between different tables.
• Worked wif other team members wifin SAP to create a viable solution that will integrate between ECC and Solution manager
• Ensured seamless integration wif the brand's existing ERP system leading to reduced manual touches by up to 97 %
• Resolved Data-migration and Data-loader issues, improved operations, and provided exceptional client support
• Discovered, addressed, installed and presented application solutions wif Security (RSA, Active Directory, Roles), AS/400, SAP Applications, Windows and UNIX components, for domestic and international clients.
• Led the Data-migration, NetSuite, Microsoft Dynamics 365, and Salesforce Integration team in the delivery of the MavenOps project, resulting in an increase in the company's annual APR by 70%
• Used Data Loader for insert update and bulk import or export of data from Salesforce.com object and used it to read extract and load data from comma separated values CSV files.
• Responsible for setting up JIRA, Salesforce PeopleSoft, NetSuite, SAGE and other cloud platforms wif Mavenlink.
• Worked closely wif customers, internal staff, and other stakeholders to determine the planning, implementation, and integration of system-oriented projects
• Wrote and maintained custom scripts to increase system efficiency and performance time

Network Administrator

Confidential, Newark, NJ

Responsibilities:

• Administrated LAN and WAN network operations, systems disaster recovery, database and systems backup and network security
• Ensured thorough network documentation, backup configuration, and network diagrams
• Maintained account network matrix and used work management tools such as Wireshark, Nessus, implementation work orders, and trouble tickets (SDP)
• Developed scripts for automating the test and system startup of the remote devices running on Linux
• Performed system maintenance and upgrades, including patches, service packs, hotfixes, and new security configurations
• Performed user account management, backup/restore/recovery actions, preventive maintenance, and implementations of security patches and policies activities as required.
• Provided architecture input and support for troubleshooting of Ethernet Switches, Routers, Firewalls, Load-Balancers, VPN concentrators, and Network Servers
• Closed trouble tickets quickly and efficiently wif rate of 30 completed tasks per hour

Solutions Engineer,

Confidential,

Responsibilities:

• Evaluated modern agile development practices, including test-driven development and continuous integration
• Demonstrated out of the box Salesforce capabilities and proposed business process changes to take full advantage of Salesforce capabilities.
• Spearheaded synthetic dataset to assist in the model development wif machine learning and evaluation wifout data acquisition costs
• Provided support for computer hardware and software issues such as system configurations, wireless connections, virus and spyware removal, data migration, software installations.
• Provided Splunk configuration information to the production support team to effectively monitor applications to identify the root cause of production issues.
• Developed updated system procedures as needed to address changing operational requirements and documented changes and test procedures to keep system information accurate.
• Integrated information systems and process control systems leading to greater availability of information to plant workers and management, increasing safety and streamlined ops efficiency.
• Stacked and re-stacked the environments using terraform, GitHub repos and AWS s3 buckets.
• Designed a working customer database, order system, picking and packing system wif MySQL
• Designed and deployed the Custom objects Custom tabs Entity-Relationship data model validation rules Workflow Rules Auto-Response Rules Page layouts Components Visual Force Pages to suit to the needs of the application

Java Developer Intern

Confidential

Responsibilities:

• Executed development processes for the project such as build automation, unit testing, software configuration management, and packaging
• Oversaw configuration management processes, resolve issues and implement processes to prove efficiencies
• Worked and collaborated wif Application Domain architects in the design and client development and support and maintained the workflow of tasks that are used to control development using Crystal Sheets
• Diagnosed and corrected errors wifin Java, HTML, and PHP codes to allow for integration and utilization of proprietary applications.
• Wrote Java-test scripts for daily maintenance activities, including indexes and tables analyses

Java Developer Intern

Confidential

Responsibilities:

• Managed and strategized on the core Java platform and developed applications over the Asp.Net platform
• Automated quarterly & weekly reports using DoubleClick (DFP) search web queries
• Collaborated wif cross-functional team management.