Technical Product Manager Resume Charleston, SC - Hire IT People

SUMMARY

Director - level product management professional with 15+ years of experience in highly technical roles within leading organizations.
Seasoned people management leader with exceptional cross-functional communication and organizational skills, as well as deep, hands-on technical expertise and strategic business vision.
Known for IT knowledgeability, specifically within HR and marketing applications and infrastructure.
Transformed a benefit-based SaaS platform through execution of a product roadmap and plan.
Created a stable application base by implementing a $2M program infrastructure upgrade (capacity plan).
Implemented a data center strategy and disaster recovery plan for HR and Marketing.
Designed and coded a full stack Java application to manage organizational hierarchies.
Administered and facilitated Linux script testing for 100+ servers in response to Heartbleed cybersecurity bug.

TECHNICAL SKILLS

VB, C#, Java, C++, Pro*C, shell scripting, HTML, JavaScript, PL/SQL, SQR, Python, XML, BPM (ARIS), CMMI, COBIT, ITIL, Lean Six Sigma, TQM, SDLC (Agile, Iterative, Waterfall)
Linux distributions, Microsoft, Solaris, OpenVMS, MSSQL, Oracle, Sybase, PeopleSoft, GCP, AWS, Workday, SaaS, Iaas
Oracle Exadata, Teradata, Solaris, Windows, VPS, NAS/ISILON, SAN, F5 Networks, routers, FIPS

PROFESSIONAL EXPERIENCE

Confidential - Charleston, SC

Technical Product Manager

Responsibilities:

Oversaw platform infrastructure, security, scalability, performance, and engineering velocity enablement to ensure platform’s consistency in delivering contracts to all consumers.
Delivered outcomes aligned to product roadmap and strategy in an Agile environment using Jira and Confluence. This included establishing and socializing a product vision backed by research and data, conducting hypothesis testing, creating a product strategy, prioritizing roadmap objectives, and grooming backlogs while supported by cross-functional and directly managed engineering scrum teams.
Worked closely with Engineering, Architecture, Security, DevOps, Customer Support, Confidential leadership, and customers to execute and adapt platform product strategy to market needs.

Confidential - Charleston, SC

SVP, Senior Systems Software QA Manager

Responsibilities:

Supported HR and Marketing global initiatives, enhancements, and production testing for over 300 internal & external applications.
Supervised 47 onshore/offshore personnel.
Delivered elite customer service for HR and payroll Workday implementation through problem assessment, prompt determination of corrective actions, and comprehensive follow-up.
Project Management - Workday HCM and Payroll implementations: helped define ETL requirements (inbound) and managed testing for Workday inbound/outbound integrations; managed testing for 150+ Workday HCM, Pay and Benefit, end-to-end integrations and data conversions; facilitated international pay testing teams PICOF/functional testing from Workday to 3rd-party vendor.

SVP, Senior Operational Risk Manager

Confidential

Responsibilities:

Supported operational risk management of emerging risks and associated controls for over 300 internal and external HR and marketing applications.
Managed team of 7 associates.
Risk Framework application: monitored, identified and analyzed portfolio risks; managed assessment activity, workflow, and reporting for senior leadership and stakeholders; coordinated submission and review of audit issues; ensured solutions aligned with company policy and regulatory and compliance standards.
Testing: administered and facilitated Linux script testing 100+ servers for Heartbleed cybersecurity bug, working in conjunction with Confidential 's Global Information Security (GIS), BISO team; issue resolution was clear and present danger (CAPD)-level vulnerability in OpenSSL, saving organization reputation and profits.

SVP, Senior Service Delivery Manager

Confidential

Responsibilities:

Primarily oversaw improvements to tactical and strategic outcomes in information security compliance, continuous monitoring, architecture (roadmap), disaster recovery, and infrastructure maintenance services for HR and Marketing.
Capacity/infrastructure planning: provided roadmap and strategy to improve stability of HR and Marketing application base through administration of a $2M program infrastructure upgrade and program execution; was responsible for first iteration of data center strategy and disaster recovery plan for HR and Marketing.
Continuous improvement/monitoring: increased efficiency for continuous monitoring through introduction of a service upgrade for platform; grew participation on platform by 80% for 200+ applications.
Mergers/acquisitions: managed development and ETL support teams, facilitating mergers for legacy MBNA, LaSalle, Countrywide, and Merrill Lynch populations onto Confidential, Fidelity, Aon Hewitt, and other 3rd-party platforms.

Metrology/Military Intelligence - U.S. Air Force

PeopleSoft Certified Technical Consultant (Inactive)