Sr. Technical Analyst Resume

SUMMARY

Over 10.4 years of experience with OpenText suite of products (TeamSite, LiveSite, MediaBin, OpenDeploy and DataDeploy).
Seasoned Internet professional with demonstrated abilities to manage and market a product through its life cycle - planning, analysis, design, management and improvement phases.
Proficient in installation, configuration and administration of TeamSite, LiveSite, OpenDeploy and Search products.
Extensive experience in developing DCT’s with FormAPI, TPL’s for static & dynamic content, WFT’s from end to end using Java, Perl and CGI’s. Hands on with OpenDeploy and DataDeploy configuration and development.
Good knowledge and hands on with SitePublisher components, Page templates, Sitemap, LSCS and LSDS.
Excellent interpersonal skills, motivated, energetic team player with exceptional ability to learn new technologies and to deliver outputs in short deadlines.
Working knowledge with JSP’s, Spring and REST API’s.
Sun certified java programmer in JDK 1.4

PROFESSIONAL EXPERIENCE

Confidential

Sr. Technical Analyst

Responsibilities:

As a Sr. Technical Analyst, handled the businesses of Confidential: CitiFinancial, eDelivery, CBOL, SAWGRASS, OLM, Racing, Thank you, Alerts and Acquisitions. Also CMS infrastructure.
Responsible for working with above business clients to develop business & functional requirements and system design for the Content Management System through Agile.
Prepares the technical & functional design documents and develop the code for the same upon providing the estimate.
As part of code, developed end to end application using DCT’s with FormAPI, TPL’s, XSLT, DD & OD configuration, WFT’s, CSSDK, SitePublisher components, Page templates, Sites, LSCS, LSDS, Sitemaps, Menu items and custom tools like log rotation, system health check and backup & rSync scripts etc.,
Developed JSP’s, REST and deployed the content from CMS to REST API’s.
Above businesses are targeted for North America, LATAM, APAC countries. Also provides BAU L3 support for all the above applications. So wrote the code to support all the countries/branches, deploy to multiple targets and supported REST API deployments. Used Bootstrap framework for the UI.
Works with OpenText support for product patches/bugs. Also works with DB and OS teams for their patches.
Responsible for user trainings for the project delivery and the user manuals.

Confidential

Lead & Senior Analyst

Responsibilities:

Did the installation and upgrade of TS from 7.2 to 7.4
Installation OD, Preview and Search servers for all the environments.
Maintenance of the TeamSite, MediaBin, Search and portal servers.
Troubleshoot and fix the deployment failures.
Wrote perl scripts and java classes as part of enhancement.
Wrote the shell scripts and placed cron jobs for various operations.
Troubleshoot the business user issues through incident management system.
Responsible of user management, Group creation and releases to production via Change Management.
Perform system health check analysis for all portal and TeamSite.
Install and configuration of TC and Liferay servers.
Troubleshoot the issues in the TC servers and support various applications.
Deploy the applications and post bug fixes to all the environments.
Work with OPENTEXT support for product patches/bugs.
Responsible for user trainings in TS and portals.
Prepare RFC’s and execute various maintenance activities.
Installed and configured OpenDeploy
Wrote pre-installation document for TeamSite 7.3 on Windows Server 2008

Confidential

Administrator

Responsibilities: