SUMMARY

• 12 years of design & development experience in PEGA PRPC
• Techno Functional expert in cards Domain (Both Issuer and Acquirer side) and Health care domain
• Expertise in using Pega SDM frameworks
• Use Connectors and Services in PRPC to integrate with the external systems. This includes but not limited to Connect - SOAP, Connect-REST, Service-SOAP, Service-REST, Connect-File, File listeners
• Good experience in PRPC for defining class structure and hierarchy based on PEGA guardrails, security based on role and privileges, configuring agents, connectors, data model, process flows, business logic definition and user interface Design
• Implemented various PRPC components like Decision Tables, Decision Trees, Declare Expressions, Constraints, Indexes and Activities
• Sound skills on PRPC debugging tools such as Tracer, Clipboard, DB Tracer and System Management Application (SMA)
• Developed activities, User interfaces and agents used to automate business process
• Expertise in implementing various methodologies (Agile and Waterfall)
• Responsible for build and test of applications in an extremely agile environment
• Prepare technical debt stories to modify existing code to make it more compliant to improve performance
• Production deploys - come up with strategies to facilitate smooth deployment of sprint code to production and actively participate in production deployment sessions
• Gather reporting requirements to export the Pega application(s) data to data stores using BIX
• Good knowledge on Pega Robotics Studio (Open Span)
• Create unit testing strategies of rules using Pega robotics studio (Open span)
• Create support tickets with Pega systems and import Hot Fixes to fix any Pega core issues
• Create RAP’s and perform daily scheduled deploys to QA/Train

Technical Skills

BPM software: PRPC V6.2 to V8.2

Databases: Oracle, MS SQL

Languages: HTML, Java scripting

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Environment(s) setup
• Responsible for application(s) setup
• Manage offshore team
• Code review, help team challenges
• Everyday meeting with stake holder to understand and gather requirement
• Design case type for multiple tariffs

Environment: Pega 8.2, Azure Cloud

Lead Developer

Confidential

Responsibilities:

• Upgrade Pega from 6.3 to 7.2
• Providers Participate in requirement gathering sessions (Story grooming and Program Increment) and analyze the requirements according to the business needs
• Implemented the routing logic across the application.
• Implemented case level SLA’s. These SLA’s are dynamic based on certain values on the case
• Perform Unit Testing of rules using Pega Robotics Studio (Open Span)
• Implement Provider Search service, Member Search, Medical Claim search using Connect-REST
• Make use of activities, connectors, to transform the data to create cases and to further create child cases
• Replace SOAP calls with light weight REST calls
• Work with DBA’s to create Indexes to maximize the performance (Example - use indexes when performing full table scan)
• Implemented Connect-CMIS to facilitate documents upload to IBM File net and query documents from File net
• Implement lookup lists to source dropdowns (or other controls) via Report Definitions and Data Pages
• Implemented Email Correspondence to the Internal Users using External DWA (Directed Web Access)
• Host Service REST to allow other applications to retrieve data or create work objects
• Overlooking deployment to the test environment and implementing Product patches in case of failed smoke tests
• Implemented DWA and facilitated external users to attach documents using Connect-CMIS

Senior Developer

Confidential

Responsibilities:

• Created High Level Class structure in Pega Rules Process Commander (PRPC)
• Implemented critical workflows part of day to day business operations. The workflows are crucial to success of the system, especially considering the volume
• Involved in Integration - connecting to systems internally and external to the organization
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules
• Developed Service-SOAP, Service-HTTP and Connect-SOAP rules
• Implemented various PRPC components like Decision tables, Decision trees, Declarative expressions, and Constraints
• Implemented various SLA rules, File listeners and Agent activities to meet the business requirements
• Involved in building reports using List view and Summary view rules
• Migrated data instances and rule sets from development to QA, UAT and performance environment
• Performing troubleshooting Issues with Pega Tracer and Log Analyzer
• Implemented many Enhancement Change Requests (CR’s) within the Project
• Bug Fixing within the project
• Handling and communicating with business and understanding the problems from business perspective rather than as a developer perspective
• Implemented Proof Of Concepts
• Created appropriate correspondence rules to facilitate the business process
• Declarative rules to support declarative programming as part of the BRE initiative
• Created activities, steps and error handling
• Created SLA Agents rules and Portal Design
• Performing peer code reviews following Pega Guardrails
• Created Rule-file-text rules for java scripts
• Troubleshoot technical problems and conducted analyses for efficient program/ application solutions which support client business processes and functional requirements

Pega Developer

Confidential

Responsibilities:

• Created High Level Class structure in Pega Rules Process Commander
• Prepared high level design document from requirements
• Implemented critical workflows part of day to day business operations the workflows are crucial to success of the system, especially considering the volume
• Developed activities, steps, methods and error handling
• Involved in Integration - connecting to disparate systems internally and externally to the organization
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules
• Developed SOAP service to receive authorization and Business Details
• Actively involved in the User Interface solutions for the clients
• Handling and communicating with business users and understanding the requirements from business perspective rather than as a developer perspective