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Microsoft Dynamics Crm Developer Resume

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Washington, DC

PROFESSIONAL SUMMARY:

  • 5+ years of experience in Microsoft Dynamics CRM 2016, Dynamics 365.
  • Expertise in MS CRM Client/Server - side programming, Web Services, Workflows, Plug-in, Custom workflows, and JavaScript.
  • Have worked extensively in Development, Customization and Configuration of MS Dynamics CRM.
  • Worked on Ribbon customizations, Site map and solutions.
  • Expertise in configuring security roles, business units, teams, and field security profiles.
  • Good knowledge of Web Development skills like HTML, XML, CSS, JavaScript.
  • Significant experience in Build deployment and preparing deployment guides.
  • Hands on experience on Email Router, SharePoint, and Outlook Client configuration.
  • Effort estimation for configuration, customization, and documentation.
  • Preparing presentations for product overview, material for client and Presentations for driving CRP sessions
  • Excellent written and verbal communication skills.
  • Involved in demo on technical changes to the higher management during requirement gathering, proof of concept and the architecture review meetings.

SKILL:

Dynamics 365

JavaScript

C#.Net

HTML

CSS

SQL

Azure DevOps

Power Apps

Power Automate

Power BI

Ribbon Workbench

CRM rest Builder

Plugin Registration Tool

WORK HISTORY:

Microsoft Dynamics CRM Developer

Confidential, Washington, DC

Responsibilities:

  • Involved in requirement gathering, solution modeling, creation of POC.
  • Involved in Customization and Configuration of Microsoft Dynamics 365 for Service.
  • Designed and built entities, fields, custom views, relationships, and workflows.
  • Automated the process and sent notifications using Power Automate.
  • Developed Model Driven App for CEATS project.
  • Built Dashboards, reports using OBB features and Built complex reports and Dashboards using Power BI.
  • Crated and Configured Microsoft Forms Pro for checklists & Surveys and Automated these using Power Automate.
  • Integrated and configured Microsoft teams with Dynamics 365 to provide easy access to users.
  • Imported and exported data using Data Migration tool.
  • Used Configuration Migration Tool to move master data across the environments.
  • Trained in Power BI and Power Apps Development.

Microsoft Dynamics CRM Developer

Confidential

Responsibilities:

  • Implemented and customized Service module.
  • Worked in customizing Microsoft Dynamics Solutions to enhance operational and business processes by building custom workflow, ribbon workbench, process flow, routing rules, role-based forms & java script to achieve Document verification and loan approval process features.
  • Designed custom entities, fields and forms and Customized the system components according to requirements.
  • Created new users in CRM as requested and maintained profiles and security roles.
  • Created custom ribbon buttons, registered Web Resources for button to achieve functionality.
  • Customized Dashboards based on the custom reports and charts created.
  • Configured Sitemap
  • Worked Model Driven Apps to provide specific functionality to specific set of users.
  • Building the calculated fields, Business Rules and System Workflows.
  • Involved writing Java script for writing Java script validations as per business requirement.
  • Worked on extensively on writing, debugging, and deploying Plug-Ins, custom workflows.
  • Integrated and monitored SharePoint with Dynamics CRM for document management.
  • Imported data using Data Import Wizard and Exported Data into Excel.
  • Developed duplicate detection rules to prevent duplication of records.
  • Involved in Deployment from Development Environment to Testing and Production Environment.
  • Used Configuration Migration Tool to move data across Environments, used XRMToolBox tools to design complex charts and views.
  • Coordinate with other developers and stakeholders regarding status, technical issues, and creative solution.

Application Developer

Confidential

Responsibilities:

  • Delivered the client requirements from preparing documents till Production deployment which included design, development, testing, code promotion and supporting the application that required an effort of 2000+ hrs.
  • Lead the migration of SOAP webservice calls in the entire application to Insure Advantage calls.
  • Involved in enhancing the application performance and UI.
  • Responsible for adding Sales Force calls in the application.
  • Involved in migrating application Server from WebSphere 7 to WebSphere 9.
  • Involved in multiple enhancements of the application, which included UI modifications, dealing with SQL and written multiple JavaScript files for validations.
  • Responsible for solving multiple issues and incidents within the given timeframe.

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