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Pega Sr. System Architect & Production Support Resume

Towson, MD

SUMMARY

  • I am a highly motivated and organized PRPC developer with 7+ years IT experience with good exposure in financial, banking and health care industries.
  • Have worked on several technologies like XML, PL/SQL, and Java.
  • Experience as a Pega Developer in writing, debugging, creating flows, coding, and documenting programs.
  • Good command on developing Business Process Management (BPM) and Business Rules Engine (BRE) applications using Pega Rules Process Commander.
  • Very Proficient in Pega Implementation Cycle which includes PRPC tool installation, design, development, testing and implementation.
  • Experience implementing Pega Guardrails using various versions of Pega PRPC.
  • Experience in RDBMS technologies like Oracle, SQL, PL/SQL, MS - SQL.
  • Good command on Connectors like SOAP, SQL, Java, and services like SOAP and File Listeners to integrate PRPC with external systems, TIBCO.
  • Worked on developing user interface using Harness, Sections, Jsp’s and HTML.
  • I have experience in designing Use-case diagrams, Sequence diagrams, Activity diagrams, Deployment diagrams and Component diagrams.
  • Hands on experience using Project Management tools like Microsoft Project, Clarity, Rally.
  • I have the experience of working with team who are located across the Globe without any communication gaps.

TECHNICAL SKILLS

BPM Products: Pega Rules Process Commander V 7.1, 6.2, 6.1,5.5

Frameworks: Service Case Manager, CPM, Healthcare

Methodologies: Waterfall, SCRUM, Agile.

Bug Tracking / Version Control: Jira, Clear case, HP Quality Center, Rally.

Modeling: Rational Rose, MS Visio, Enterprise Architect.

Programming Languages: Java, J2EE, C, C++

Web Technologies: XHTML, XML, Java script, Ajax, J2EE

Databases: Oracle, DB2, My SQL, SQL Server.

Web Servers: IBM Web Sphere 6.x, Apache Tomcat.

Other Tools / Technologies: Clarity, Adobe Photoshop, Load Runner, QTP, MS Office Suite, MS Project, Caliber RM, Rapidforce.

PROFESSIONAL EXPERIENCE

Confidential, Towson, MD

Pega Sr. System Architect & Production Support

Responsibilities:

  • Participated in the Business Requirements discussion and the DCO sessions.
  • Worked on the Application profiler, accelerator and created the class structure.
  • Implemented Scan engines to scan the virus in the appeal documents.
  • Created portals, sections, harness to develop the UI and facilitated the play back sessions to demo the application to the end users.
  • Automated the Management reports by using pega agents and connect servers.
  • Worked on several integration related rules like Connect-Email and Connect-SQL.
  • Created Access roles, Access groups, operator Ids in pega for the different stakeholders.
  • Migrated data instances and Rulesets using Product and Patch rules from development to SIT, UAT & Training environments when needed.
  • Monitored Production Logs at regular intervals and worked with Clipboard, Rules Inspector, DB trace and Tracer for troubleshooting the issues.
  • Extensively worked with the ETL and Oracle team to figure out the best solution for the project.
  • Worked in creating reporting database, users, schema, tables partitioning, Indexes on tables, creation of views.

Confidential

Pega Sr. Developer / Sr. System Architect

Responsibilities:

  • Followed Agile Methodology based Scrum Process .
  • Used the Pega PRPC Out of the Box functionalities to develop the UI and harness.
  • Worked on generating outgoing letters to clients, which include quote rates.
  • Deployed the new rule versions in lower environments like SIT and testing.
  • Developed the code using several rules like Activities, Connect-SOAP, Connect-SQL and Connect-HTTP for interfacing with different systems in the enterprise.
  • Extensively utilized SOAP UI to test the integration connections.
  • Implementation of Decision tables, Decision Maps and Declarative expressions, Constraints and Indexes.
  • Created custom reports using Report definition, Summary view rules of PRPC.

Confidential

Pega Sr. Developer / Sr. System Architect

Responsibilities:

  • Participated in the Business Requirements discussion.
  • Designed and implemented complex user interfaces using Harness, Section, and HTML stream rules.
  • Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
  • Developed the code using several rules like Activities, Connect-SOAP, and Connect-SQL for interfacing with different systems in the enterprise.
  • Worked with the Pegasystems customer support to resolve few issues related to the tool.
  • Implementation of Decision tables, Decision Maps and Declarative expressions, Constraints and Indexes.
  • Created reports using List view, Summary view rules of PRPC.

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