PRPC Lead Architect Resume

SUMMARY

Working as Lead/Senior Systems Architect involved in design, build and delivery of Conservation Desktop application based on PEGA 8.3 for the United States Department of Agriculture, NRCS through implementation partner ASRC Federal.
Worked as a Senior Systems Architect involved in design, build and delivery of internal application based on PEGA 7.2 platform for Confidential, Business Application/Enterprise Engineering, as a Senior Systems Architect at Asurion, Systems Architect for AIG/Chartis OneClaim Application based on PEGA 6.2
Worked as Senior Engineer for AIG/Chartis GSRP application based on PEGA 6.3, as a Module Lead for Medco/ESI Coverage Review Application based on PEGA 6.1
Extensive participation in all the phases of Project life cycle like Requirement gathering, Design, Development, Testing, Production Support.
Worked on Class design, Flow design, Integration services, SLA’s, Correspondence among various other Pega functionalities.
Experience in designing class structure and rule set management, hands - on experience with designing Agents and Single Sign-on implementation.
Extensive knowledge on Integration of existing business applications with Pega using SOAP, JMS or MQ’s thereby leveraging SOA applications already in use.
Hands-on experience in integrating external file management services like IBM FileNet and document generation services like Adobe Lifecycle and Oracle Documaker.
Strong database skill’s (Oracle Certified) combined with JAVA programming (Sun Certified Java Professional) help understand backend working of PEGA rules engine and capabilities.
Experience in coordinating between Onsite-Offshore.
Effective communication skills, good analytical abilities, and zeal in learning new tools.
Strong analytical skills to quickly understand client’s business needs.
Received multiple appreciations from client and organization including Best Rookie, Outstanding Talent and was featured in a Client’s yearly bulletin.

TECHNICAL SKILLS

Operating Systems: Windows 9x/2000/NT/XP.

Software Packages: MS Office 2000/2003/XP/2007, MS Visio 2003/2007, Oracle Documaker

Programming Languages: Mainframes, Core JAVA.

Scripting Languages: JavaScript, HTML, XML, AJAX, DAL Scripting

Databases: Oracle 9i/10g, DB2 8.1, SQL Server 2005/2000

Web Servers: IBM Web Sphere 6.1, Apache Tomcat 5.x, Control-M Batch Monitoring

BPM Products: Pega Rules Process Commander V 5.5/6.1/6.2/6.3/7.1/7.3/8.1/8.3

Frameworks: PEGA CPM, PEGA CPMHC, Pega Customer Service

PROFESSIONAL EXPERIENCE

Confidential

PRPC Lead Architect

Responsibilities:

Architecting and designing business applications using Pega PRPC.
Involve in discussing business requirement, projecting delivery timelines.
Provide thought-leadership to client across business and technical project dimensions solving complex business requirements
Develop and demonstrate an advanced knowledge of the PRPC Architecture and all PRPC design and implementation features

Confidential

PRPC Lead Architect

Responsibilities:

Created and document architecture design, framework level implementation.
Studying third party/vendor systems and documenting advantages of migrating the application to PEGA platform in terms of scalability and reliability.
Hands-on involved in creation of parent flows, UI elements like harness, sections, correspondence, SLA’s, agents and data pages.
Generated access group specific dashboard, reporting capabilities.

Confidential

PRPC Lead Architect

Responsibilities:

Designed, built and supported the application through entire SDLC.
Involved in creating user screen mockups, design review sessions with UX and UI teams, implemented screens with custom JavaScript/jQuery UI controls.
Implemented reporting for users, managers and efficiency metrics to identify areas of improvement in workflow as well as application.
Created SLA based workflow advancements, notifications, agents, email listeners for case comment updates.

Confidential

PRPC Lead Architect

Responsibilities:

Involved in requirement gathering, designed implementation framework, case level security and correspondence.
Created email listeners which authenticate external email sources and update case work.
Integrated with other legal application using OAuth based secure API’s.

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