We provide IT Staff Augmentation Services!

Enterprise Service Management System Architect Resume

4.00/5 (Submit Your Rating)

SUMMARY

  • Accomplished senior information technology professional with more than 20 years of experience driving business growth and development through effective management of IT operations, software development, and applications implementation.
  • Govern quality of systems and software through the establishment and maintenance of development procedures.
  • Assure continuous business operability by identifying technology issues and developing targeted solutions designed to mitigate problems / risks, improve efficiencies, and increase productivity for users and clients alike.

PROFESSIONAL EXPERIENCE

Confidential

Enterprise Service Management System Architect

Responsibilities:

  • Create and/or update Enterprise Security Architecture Guidance in the form of Design Patterns, Standards, and Implementation Guides.
  • Create diagrams and documentation with all components that comprise IT systems including network topology with security measures and vulnerabilities.
  • Develop Enterprise Security Architecture Metrics and analyze IT specifications to assess security risks.
  • Work closely with subject matter experts to develop and deliver complete security architecture solutions.
  • Maintain current understanding of AWS Cloud offering with abilities to implement relevant features.
  • Manage and maintain the AWS Cloud DevOps pipeline, and work with dev teams on a combined pipeline.
  • Design and build Big Data infrastructure for data extraction, preparation, and loading of data from a variety of sources using technology such as Analytics Correlation Engine and AWS Cloud.
  • Design cloud solutions that ensure most sustainable, flexible, and cost appropriate solutions and technology platforms.
  • Designed and built RESTful APIs to optimize server and serverless workloads and HTTP backends using HTTP APIs.
  • Designed and built real - time two-way communication applications, such as analytics correlation engine, with WebSocket APIs, to maintain a persistent connection to handle message transfer between backend services and clients.
  • Utilized API Gateways to handle all tasks involved in accepting and processing concurrent API calls, including traffic management, Cross-Origin Resource Sharing (CORS) support, accounting, authentication, authorization, and access control, throttling, monitoring, and API version management.
  • Evangelize solution reference architectures and patterns for leveraging cloud throughout the enterprise.
  • Incorporate engineering strategies for introducing new technology into the customer's infrastructure related to its business processes of collection, analysis, production, and dissemination.
  • Perform cost-benefit analysis to determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components.
  • Design and implement safety measures and data recovery plans.
  • Utilize TM Forum eTOM Business Framework to create a common language for use across departments, systems, external partners, and vendors, reducing cost and risk of system implementation, integration, and procurement.
  • Utilize TM Forum Frameworx Enterprise Architecture Framework to create consistent and high-quality end-to-end process flows, eliminating gaps and duplications in process flows.
  • Apply technical knowledge to assist in the design and development of solutions to complex technical engineering and applications problems, network challenges, and system administration issues.
  • Establish the basic structure of the system, define essential core design features and elements that provide the framework.
  • Educate customers of various seniority on the value proposition of the cloud technologies and actively engage in discussions to build confidence and ensure customer success when building new and/or migrating existing solutions.
  • Apply knowledge of technology needs to design improved processes, generate valid requirements, and ensures that these are consistent with the customer's enterprise technical architecture.
  • Participate in some business development activities.
  • Responsible for implementing and managing the engagement strategy with external customers and the subsequent alignment with product, development and delivery teams.
  • Work with the product, development, and Business Architecture Members to define the approach and high-level designs for assigned engagements.
  • Ensure project designs are aligned with the architectural and business strategies with a clear relation to the end-state design, customer requirements, and business priorities.
  • Create and maintain Enterprise Architecture System Documentation and Diagrams.

Environment: TM Forum Frameworx Enterprise Architecture Framework, TM Forum eTOM Business Process Framework, VMware Virtual Infrastructure 5/6 (ESX, Virtual Center/VCenter), VMware vSphere, AWS Cloud, SIT (Phone), Digital (Video), Solarwinds, Net-Omnia, Looper NG (TL1), Continuity, Cable Medic, Cacti, Zen OSS, Open Vault (IPDR), GIT, Symphonica Lifecycle Service Orchestration, T-Wizard, Salesforce, ServiceNow, Spark, Kafka, Cassandra, Zookeeper, MySQL DB, Mongo DB, RabbitMQ, Server, JBoss, Calix CMS, CSAM, Nokia SAM, BAC (RDU/PNR), Accedian, Nuage, Cloudtrail, Caradien, MRTG, SWARM, Xymon (Big Brother), Ocular, MUST, THOR, ServAssure, Supertool, Pegasus, Aurora, DWAI, Toast, GLDS, Comporium, USHA, ICOMS, CABS, WIRES, Men & Mice, Spider Geocoding, Net Brain, XFO, Arber (Netflow), RANCID (Backups for Routers), Ansible, Terraform, Netconf, Splunk, Solarwinds NCM and NPM, Confidential Streets, Perftech, AAA, TACACS+, Radius, VMware vSphere, ITILv3, ITSM, TCP/IP, DNS, DHCP, LDAP, Active Directory, SSO, SAN, NFS, SDLC (Agile, Scrum), SOAP, REST, CMDB

Confidential

Enterprise eCommerce Infrastructure Architect

Responsibilities:

  • Work closely with IT security to monitor the company's cloud privacy.
  • Provide architecture and best practice leadership related to the implementation of security solutions
  • Develop and define security standards.
  • Responsible for alignment of perimeter security architecture and design standards with business strategy, service delivery, and client and vendor relationships.
  • I assist in identify gaps in current enterprise security guidance.
  • I review security plans, processes, and strategies to identify areas for improvement or update.
  • Focus on protecting infrastructure, data, endpoint, IAM, threats & vulnerability across the technology and business platform.
  • Lead efforts to migrate all applications that support both macys.com and bloomingdales.com from a traditional data center to the IBM Cloud.
  • Create a well-informed IBM Cloud strategy and manage the adaption process.
  • Regularly evaluate IBM Cloud applications, hardware, and software.
  • Develop and organize IBM Cloud systems.
  • Determined funding for projected projects with executive management.
  • Respond to technical issues in a professional and timely manner.
  • Offer guidance in infrastructure movement techniques including bulk application transfers into the IBM Cloud.
  • Provided technical guidance and mentor team members on utilizing the Cloud Technologies, Microservices & Kafka Implementation.
  • Created architecture, design documentation and diagrams and collaborate within, and across teams to create the "right" solution.
  • Worked with various networking protocols, such as HTTP, TCP/IP, SOAP, and REST.
  • Designed, developed, and supported RESTful APIs using Java Spring Framework.
  • Designed Cloud Applications, Microservices, and Kafka pub-sub message processing.
  • Configured cache and control quotas, to mitigate the effects of spikes, creating concurrent rate limits, and performed other functions related to API traffic.
  • Was responsible for API Security, API Key Validation, Authentication, Authorization and Identity, Traffic Management, Token Management using SAML, OAuth 2.0, JWT, etc.
  • Was responsible for API Mediation including message transformation, parsing, and validation, as well as raise faults and alerts.
  • Built functional and behavioral tests for APIs.
  • Performed API Administration and user/developer management.
  • I possessed a solid understanding of TLS, certificates, keystore and truststore.
  • Worked with Swagger, WSDL, and similar tools for defining APIs.
  • Leveraged APIs to automate common and repeatable delivery tasks.
  • Identify the top IBM Cloud architecture solutions to successfully meet the strategic needs of the company.
  • Design, diagram, and document Enterprise Systems to ensure that engineers and developers have a solid understanding of what they are implementing, and to also use as future reference architectures.
  • Provide end-to-end design using the TOGAF Enterprise Architecture Methodology and Framework.
  • Architect custom and reusable solutions of program and enterprise scope.
  • Define and implement architectural governance at program and enterprise scope.
  • Lead infrastructure architecture team in architecture activities for complex, medium to large opportunities.
  • Develop solutions technically and operationally feasible with long-term IT strategies and plans.
  • Assess business impact of multiple technologies/strategies.
  • Identify and address technical or operational risks.

Environment: TOGAF Enterprise Methodology and Framework, Red Hat Enterprise Linux (RHEL), AIX, Windows 2003/XP/Vista/2008, Java, J2EE, Apache Web Server, IHS Web Server, Red Hat Enterprise Web Server, WebSphere 7.0, JBoss, Docker, Kubernetes, JavaScript, Python, Shell Script, CI/CD, ActiveMQ, Spring DM, DB2, Oracle DB, Oracle Coherence, Oracle RTD, IBM Mainframe, Tibco, Datapower XI52, F5 BIG IP Load Balancer, SQL Developer, Anthill Pro, Clearcase, Subversion, SubCommander, Maven 2, SLA, IBM Cloud (IBM), VMware Virtual Infrastructure 4/5/6 (ESX, Lab Manager, Virtual Center/VCenter), VMware vSphere, TCP/IP, DNS, SAN, NFS, NIS, IIS LDAP, Active Directory, Jira, Confluence (Wiki), DynaTrace, Splunk, Truesight, ITCAM, SiteScope, HP Operations Orchestration, Configuration Management Database (CMDB), NetScaler, GCCollector

Confidential

Systems Engineer

Responsibilities:

  • Oversaw and participated in the integration of processes and methodologies to ensure the high performance of customer solution.
  • Led build and implementation operations and participated in testing and Quality Assurance related tasks associated with product release.

Environment: Centos Linux, Red Hat Enterprise Linux (RHEL), Windows 2003/XP/Vista/2008, Java, J2EE, Tomcat 6.0, Apache Web Server, Mirth, ActiveMQ Message Broker, EJB,JSP, JNLP, Sonar, Clover, PMD, CheckStyle, and Cobertura, XML, XSD, IntelliJ, Cygwin, Subversion, Crystal Reports, Oracle, SQL Developer, Bamboo, Hudson, SubCommander, Centrak, log4j for logging and tracing, JUnit for Unit Testing, Maven 2, VMware Virtual Infrastructure 4 (ESX, Lab Manager, Virtual Center/VCenter), VMware vSphere, Citrix XenServer and XenApp, Citrix XenCenter and Online Plugin for Windows XP, TCP/IP, DNS, NFS, NIS, IIS LDAP, Active Directory, Jira, Confluence (Wiki), Sonar, Clover, CheckStyle, PMD, Cobertura

We'd love your feedback!