Process Capabilities Manager Resume

SUMMARY

Professional technologist with experience in application development, including fourteen years in the Healthcare industry.
Recently served as the Processing Capabilities Manager for Confidential / Confidential Group of Meridian, ID. Responsible for leveraging technology solutions to maximize efficiency in business processes.
Proven ability to manage multiple business priorities, demonstrating strong leadership skills and successful implementation of industry best practice policy and procedure.
Experienced manager of project teams solving business requirements with use of both internal software development as well as integration with vendors.

TECHNICAL SKILLS

Programming: C#, .NET, Java, J2EE, EJB, Perl, JDBC, ODBC, PL/SQL, SQLLDR, Korn script, C++, SQL, COBOL, VisualBasic, Focus 4GL, Sybase 4GL

Operating Systems: Windows XP/7, Windows Server, VMS, AIX, Solaris, Linux.

Hardware: HP, IBM, Sun, Dell, EMC SAN, Cisco CSS.

Applications: SQLServer, Oracle, IIS, SharePoint, WebLogic, Apache, MS Office (Word, Excel, Access), MS Project, Visio, SecureTransport, TransSend, WebFocus, SeeBeyond, DB2, SourceSafe, Stellent

PROFESSIONAL EXPERIENCE

Confidential

Process Capabilities Manager

Responsibilities:

Responsible for Business Analysts, Reporting Analysts, and Production Support.
Provide input to strategic objectives and prioritize resources to implement the objectives.
Drive EDI Initiatives to implement HIPAA transactions including 834, 837, 835, 278, 270/271, and 276/277.
Respond to technology questions on RFPs.
Participate in client finalist presentations as needed.
Coordinate external SAS70/SSAE - 16 audit annually.

Technology Service Center Supervisor

Confidential

Responsibilities:

Supervise IS and IT staff of 10 employees.
Build team vision and goals to support company growth.
Implement standard infrastructure and application framework.

Confidential, Benesight Pueblo, CO

IT Director

Responsibilities:

Responsible for managers of application development, data operations, telecom, network engineering, and Unix administration.
Project oversight for consolidation of legacy reports into new WebFocus technology. Implementation of new reports to replace 80% of ad-hoc requests.
Represented Pueblo datacenter in strategic initiative to consolidate systems across Confidential . The project evaluated technologies from six business units and recommended go forward products.
Lead IT team in consolidation of legacy systems.
Implemented modified replication layer to an Oracle Data Warehouse to convert legacy data from Unix to Mainframe. This allowed the optimization of internal processes without modifying end user reporting tools.
Led team to develop historical data extracts from the Unix based system to populate the new Mainframe system.
Managed IT tasks on project plan and communicated to project steering committee to insure timelines were not jeopardized.
Coordinated successful completion of audits for the following accreditations:
SAS-70 - annual review of process, procedure, and risk analysis.
URAC - HIPAA Privacy
URAC - HIPAA Security
Fiserv Corporate - Internal review of compliance with corporate standards.

Business Application Development Manager

Confidential

Responsibilities:

Responsible for development/support staff of 12 and data operations staff of 7.
Reviewed system designs for J2EE applications.
Managed initiatives to automate processes and deliver new functionality.
Implemented standardized process and procedure.
Implemented reporting project that required robust reports on high availability systems.
Managed implementation of Data Warehouse for clients.

Application Developer

Confidential

Responsibilities:

Developed IRS 1099 data file application in Unix/Oracle/Perl to provide submission to IRS and follow-up research by the Finance team.
Developed Unix/Oracle/Java based replication from the legacy system to Oracle data repository used for web inquiries and reporting.
Build data model for control tables to manage the process.
Created formal documentation for system.
Developed Unix/COBOL framework for reading legacy system files.

Confidential, Colorado Springs, CO

Developer

Responsibilities:

Developed components using HP/UX, C++ for real time messaging interface for telecom orders originating from WorldCom.
Developed Mainframe COBOL/DB2 application to receive flat files and convert them to MQ messages for processing.
Participated in Local Number Portability project.

Confidential, Colorado Springs, CO

Programmer

Responsibilities:

Led conversion of legacy data for Massachusetts Teachers to new retirement system with COBOL extracts and loads.
Participated in building Visual Basic front end for customer input file preparation.
Implemented local network and workstations with Windows for Workgroups to replace dumb terminals.
Programmed several reports and on-line applications using templates.

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