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Process Capabilities Manager Resume

SUMMARY

  • Professional technologist with experience in application development, including fourteen years in the Healthcare industry.
  • Recently served as the Processing Capabilities Manager for Confidential / Confidential Group of Meridian, ID. Responsible for leveraging technology solutions to maximize efficiency in business processes.
  • Proven ability to manage multiple business priorities, demonstrating strong leadership skills and successful implementation of industry best practice policy and procedure.
  • Experienced manager of project teams solving business requirements with use of both internal software development as well as integration with vendors.

TECHNICAL SKILLS

Programming: C#, .NET, Java, J2EE, EJB, Perl, JDBC, ODBC, PL/SQL, SQLLDR, Korn script, C++, SQL, COBOL, VisualBasic, Focus 4GL, Sybase 4GL

Operating Systems: Windows XP/7, Windows Server, VMS, AIX, Solaris, Linux.

Hardware: HP, IBM, Sun, Dell, EMC SAN, Cisco CSS.

Applications: SQLServer, Oracle, IIS, SharePoint, WebLogic, Apache, MS Office (Word, Excel, Access), MS Project, Visio, SecureTransport, TransSend, WebFocus, SeeBeyond, DB2, SourceSafe, Stellent

PROFESSIONAL EXPERIENCE

Confidential

Process Capabilities Manager

Responsibilities:

  • Responsible for Business Analysts, Reporting Analysts, and Production Support.
  • Provide input to strategic objectives and prioritize resources to implement the objectives.
  • Drive EDI Initiatives to implement HIPAA transactions including 834, 837, 835, 278, 270/271, and 276/277.
  • Respond to technology questions on RFPs.
  • Participate in client finalist presentations as needed.
  • Coordinate external SAS70/SSAE - 16 audit annually.

Technology Service Center Supervisor

Confidential

Responsibilities:

  • Supervise IS and IT staff of 10 employees.
  • Build team vision and goals to support company growth.
  • Implement standard infrastructure and application framework.

Confidential, Benesight Pueblo, CO

IT Director

Responsibilities:

  • Responsible for managers of application development, data operations, telecom, network engineering, and Unix administration.
  • Project oversight for consolidation of legacy reports into new WebFocus technology. Implementation of new reports to replace 80% of ad-hoc requests.
  • Represented Pueblo datacenter in strategic initiative to consolidate systems across Confidential . The project evaluated technologies from six business units and recommended go forward products.
  • Lead IT team in consolidation of legacy systems.
  • Implemented modified replication layer to an Oracle Data Warehouse to convert legacy data from Unix to Mainframe. This allowed the optimization of internal processes without modifying end user reporting tools.
  • Led team to develop historical data extracts from the Unix based system to populate the new Mainframe system.
  • Managed IT tasks on project plan and communicated to project steering committee to insure timelines were not jeopardized.
  • Coordinated successful completion of audits for the following accreditations:
  • SAS-70 - annual review of process, procedure, and risk analysis.
  • URAC - HIPAA Privacy
  • URAC - HIPAA Security
  • Fiserv Corporate - Internal review of compliance with corporate standards.

Business Application Development Manager

Confidential

Responsibilities:

  • Responsible for development/support staff of 12 and data operations staff of 7.
  • Reviewed system designs for J2EE applications.
  • Managed initiatives to automate processes and deliver new functionality.
  • Implemented standardized process and procedure.
  • Implemented reporting project that required robust reports on high availability systems.
  • Managed implementation of Data Warehouse for clients.

Application Developer

Confidential

Responsibilities:

  • Developed IRS 1099 data file application in Unix/Oracle/Perl to provide submission to IRS and follow-up research by the Finance team.
  • Developed Unix/Oracle/Java based replication from the legacy system to Oracle data repository used for web inquiries and reporting.
  • Build data model for control tables to manage the process.
  • Created formal documentation for system.
  • Developed Unix/COBOL framework for reading legacy system files.

Confidential, Colorado Springs, CO

Developer

Responsibilities:

  • Developed components using HP/UX, C++ for real time messaging interface for telecom orders originating from WorldCom.
  • Developed Mainframe COBOL/DB2 application to receive flat files and convert them to MQ messages for processing.
  • Participated in Local Number Portability project.

Confidential, Colorado Springs, CO

Programmer

Responsibilities:

  • Led conversion of legacy data for Massachusetts Teachers to new retirement system with COBOL extracts and loads.
  • Participated in building Visual Basic front end for customer input file preparation.
  • Implemented local network and workstations with Windows for Workgroups to replace dumb terminals.
  • Programmed several reports and on-line applications using templates.

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