SUMMARY:

• I is a versatile program and product manager with a blend of technical, analytical, and leadership skills. I is proficient at combining both the big picture and details of a program or product to arrive at solutions dat are both customer - centric and provide an optimal return on investment.
• I can work through ambiguity and develop scalable automated processes while upgrading the technology stack to support products/services. dis helps teams achieve strategic goals efficiently and TEMPeffectively. I excel in communication skills, apply my knowledge and experience across verticals/technology domains to develop digital transformation roadmaps and obtain stakeholder buy-in. I is a reliable and supportive mentor. I help teams overcome roadblocks and mitigate risks. My ability to adapt and resilience has helped teams achieve goals seamlessly.

PROFESSIONAL EXPERIENCE:

Confidential

Product Manager

Technology: API, Java, Cognos, JIRA (Atlassian), Serena, Service Now, DB2, SAP/HANA, PentaSAP, SaaS, AWS, COBOL/DB2, Sharepoint, G Suite, WinSQL, Maven, Junit, JFrog, GitHub, Azure

Responsibilities:

• Balanced portfolio management, digital transformation/strategy implementation
• Led agile/lean processes, governance, strategy, metrics, and reporting for IT transformation - Scrum, Kanban, DevOps; manage customer-centric and business value driven initiatives (CFO, COO supervised); led 1.6 B USD Invoicing automation and mission critical regulatory projects (revenue recognition); roadmaps for next gen, CRM, TaaS
• Lead Agile Scrum DevOps CoE efforts, Scrum of Scrum Master, SAFe/Agile RTE management with 18 members, velocity and capacity planning, technical report development for agile dashboard; metrics - throughput, operational, quality, efficiency; SAFe; guide TDD, TMO
• CI-CD, release orchestration, DevSecOps/ automated quality gates, Splunk/Cyber Security and Big data
• Technical Product Manager
• Improve month end closing processes for US, Canada; proactive planning and strategy for detection and remediation (KPI, CSI, metrics, operational reviews, data driven continuous process improvement); Assess, evaluate, prioritize, develop schedule, estimates for Corporate Average Fuel Economy, plant code, telematics, fleet finance, sales, operations, remarketing, Specify the vehicle, warranty, ADAS leveraging API; pre & post-merger financial data reporting
• Mentor business/test analysts; guide and lead impact analysis/code
• Lead data integration efforts (RESTfulAPI), Salesforce marketing/presales (Convert from Eloqua) and after sales projects (Case management), Contact center, SF connectors (multi-org data)
• Vendor management (SLA, professional scoping) and transition planning, back up resource plans; Business case development; vendor evaluations, RFP, SOW approval/reviews, Purchase requisition/order; Legal, Asset and Accounting; Capital, Expense, Cost tracking, Goods receipt
• Cloud migration (SaaS, PaaS, IaaS), refactor, re-architect, private and public cloud, technical debt reduction; I/S consolidation for business & mission critical applications; convert from EBMX to EMTS
• Vulnerability detection and remediation (Static and Dynamic scan)

Confidential

Technical Product Manager

Responsibilities:

• Executive dashboard and integration into BI workspace in an Agile environment
• Lead testing of Web I enhancements, Support POC for SAP Lumira Reports and collaborate with Sales, Marketing, Export Growth/Delivery, KPIs for regions/countries/dealers across various business units, integration of business unit, project financials, coordinate with Schenker SAP systems, logistics and freight;
• Regulatory/data privacy, CIA, ITIL, BCP, internal audit
• Lead interface testing, upstream and downstream system impacts/data feeds related to QAD (ERP, Revenue, Receivables, Payables, Invoicing), Finished Vehicle Accounting

Confidential

Sr BA

Technology: SQL, Clarity, TFS, Share point, HP/ALM Quality Center, Rational Clear Quest, SOA, Maximo, JIRA, Pega

Responsibilities:

• Lead for data/process mapping for Global Whole Sale Banking, Loan Origination, fulfilment and servicing within an agile environment involving multiple application interfaces including message exchange and web services
• SME for Global Monitoring Systems; interface SPOC with Vendors, Service providers, Merrill, SOR/ECRIS, Global Underwriting systems; lead BA &Test Leads (BRD, FRD, HLD, JAD sessions and Test document review)
• Defect triage, File net and Documentum, BAU

Confidential

Sr BA

Technology: XML, SOA, MS Project, EMC Captiva (VBA), ETL

Responsibilities:

• Project and Release management with SAS70 for Data Capture Services; upgrade along with Server Install, Licensing Dispatcher, Documentum Objects, IMC, Input Accel Install and Database Configuration for data capture services; IT metadata and test management for Process, Document and Desktop Management for Real estate, Insurance and Bankruptcy, Loan Boarding/Look ups (Paper free interface)

BA/QA Lead Consultant

Technology: IBM RAD, UML, Java, SQL, Websphere, Oracle, Web Service test, Quality center 9.1, WSDL, XML, Clear Case, CQ, LR

Confidential

Responsibilities:

• Work with Confidential for SMS integration of Confidential, Integrated testing with IBM Datapower and Airbiquity; SOA & Web service testing; Track concurrency, response time, Memory usage, CPU time and utilization, Perfmon reports, Inference of Page ins/outs, trans/sec, Disk bytes, Disk I/O per sec, Network throughput, latency, code test harnesses