SUMMARY

• Extensive knowledge in implementing, customizing and maintaining Salesforce solutions.
• Proficient in salesforce administrative tasks such as creating objects, fields, users, roles, profiles, page layouts, approvals, workflows, validation rules, reports, dashboards, sandboxes, and permission sets.
• Expertise in working on security and sharing rules Confidential object, field, and record level for different users Confidential different levels in organization.
• Experience in design of Apex Classes, Custom Controllers, Controller extension, data binding and various other components as per the client and application requirements and awareness of the governor limits for a multi - tenant environment.
• Experience in SFDC Development in implementing Triggers, Visual Force Pages, Custom Tabs, Custom Objects, Web Services API, Components, S-Controls, Reports, Analytic Snapshots and Dashboards.
• Experienced in creating Custom Reports, Batch Jobs, Queues, and Assignment Rules. Created Apex test coverage classes for email services. Attentive knowledge on developing Salesforce1 mobile, Lightning User Interface and Process Builder.
• Experience in development using Visual Force Pages, Force.com IDE, SOQL, and SOSL, MVC architecture, DML statements.
• Experience in translating the business requirements to design on salesforce.com platform by designing the required entities such as custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, triggers, Email alerts and Business Logic.
• Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility.
• Expertise in analyzing and documenting the workflows and functionality of existing systems.

TECHNICAL SKILLS

• Eclipse
• Java
• Hibernate
• Spring
• JAX
• JAXB
• JAX-WS
• JBoss
• JMS
• Jquery
• JSP
• Servlet
• Struts
• API
• Coding
• GUI
• HTML
• JavaScript
• Structured Software
• Software Development
• XML
• Data Manipulation
• Data Mapping
• Data Migration
• database
• Database Modeling
• Data Model
• db2
• JDBC
• MS SQL Server
• SQL Server
• Oracle
• PL/SQL
• SQL
• Stored Procedures
• AJAX
• CSS
• DHTML
• SharePoint
• Web Services
• APEX

PROFESSIONAL EXPERIENCE

Confidential

Sr. Salesforce Lightning Developer

Responsibilities:

• Responsible for gathering requirements from the business and work with developers and administrators to translate details concisely to assure clear understanding and accurate requirement documents.
• Worked on various SFDC Standard objects such as Accounts, Contacts, Leads, Reports, Dashboard, Opportunity, Cases and Solution. Written Apex classes, Controller, Extension Controllers and Apex Triggers in the application for various Business/functional requirements.
• Developed complex Visualforce pages using visualforce components like PageBlock, PageBlockSection, ActionFunction, ActionSupport, DataTable, Repeat components.
• Developed a Customized Visualforce Tab and Visualforce pages to create and submit Apex jobs.
• Written complex custom validation rules, formulas fields, assignment rules, escalation and Owner & Criteria-based sharing rules.
• Made new feature enhancements on Service cloud console view and developed some Visualforce components.
• Worked on Case Auto-Assignment, Web and Email Case Capture, Case Email Auto-Response, Case Escalation Rules and Queues, Lead-Contact Account Management, Workflow and Approval Automation.
• Created page layouts, search layouts and implemented Visual Flows for automatic sales and service process in Sales Cloud Experienced in creating Visual Workflows for automation in Sales and Service Clouds.
• Integrated Batch Apex that sends calls out to external web service in Batch Mode. Deployed code across various sandbox using Change Set, Workbench and Force.com Migration tool, prepared package.xml for workbench and Force.com Migration tool.
• Analyzed all the customizations and developments and tried to suggest possible ways for the new enhancements that we get from the Salespeople.
• Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
• Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment. Knowledge on Lightning which includes the Lightning Component Framework and

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Performed the detailed analysis of functional and technical requirements; designed & developed the custom objects; identified the lookup and master-detail relationships; and created the junction objects.
• Demonstrated ability to translate customer requirements into specification.
• Developed Apex Classes & Triggers and linked them to manage the workflows developed in the system.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes for automated alerts, field updates, and Email generation leading to effective Web-to-Lead communication with customers and partner portals.
• Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages. Created workflow rules and defined related tasks, email alerts, and field updates. Implemented pick lists, dependent picklists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Worked with SOQL & SOSL queries to store and download the data from Salesforce.com platform database. Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support. Ability to deploy code using Force.com IDE and Change Sets. Designed and built custom applications using Force.com and Visualforce.com Provided ongoing Salesforce.com maintenance and administration services, Including custom objects and workflows.
• Involved in developing Approval process for the application by implementing custom formulas in different stages of approval.
• Developed various Custom Reports, Dashboards and deployed them for different business user levels.
• Implemented Chatter for status update, document sharing, customized profiles, applications and internal networking.
• Used GitHub for version control.
• Developed Visualforce pages, controllers for performance evaluation.
• Developed the force.com platform using Apex and Visualforce to accomplish and solve for complex business problems.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Integrated the Web Services for extracting the data from external systems (Oracle Quote to cash, order fulfillment, order promising) to display in the pages of Salesforce.com

Confidential

Salesforce Developer and administrator

Responsibilities:

• Created Custom objects to build new application functionality in the Salesforce.com. Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed triggers for complex workflow rules working around the governor limits.
• Extensively customized the Customer Portal. Worked on Partner Portal, Customer portal, custom reporting, modifying pages, views, and dashboards Supported application code deployment from Test to Production Environment.
• Customize Salesforce.com fields, page layouts, record types, searching, list views, queues, reports, and dashboards.
• Documented & Maintained overall system configuration, change control, and enhancements. Written technical approach and design documentation supporting the business need.
• Maintained and created workflow rules, validation rules, formula fields and escalation rules. Provide Salesforce.com Architecture, Design, Development, Administration and Operational Support.
• Worked in developing and consuming Restful web services in service-oriented architecture.
• Worked on implementing new business logic, solution and enhancements (Classes, Triggers, Visualforce Pages, Batch, Rest/SOAP Services) making use of Apex, Visualforce, Force.com IDE, Force.com Migration Tool, SOQL. Implemented WSDL Service Classes to update orders, item statuses from order management warehouse.
• Maintain and create custom Objects, Custom Fields, formula fields, Permission Sets, Validation Rules, workflow rules and Approval processes.
• Worked in developing and consuming Restful web services in service-oriented architecture.
• Developed integration processes using Salesforce.com, Web Services API and third-party integration tools (Apex Data Loader, Informatica, etc.) Designed, developed and deployed Apex Classes, Controller Classes, and Apex Triggers, packages for various functional needs in the application.

Environment: Apex, Visualforce, SOQL, SOSL, Web Services API, HTML, XML, Java

Confidential

Salesforce Developer

Responsibilities:

• Involved in analyzed requirements and developed detailed design of Sales force integration.
• Create & customize Salesforce objects, workflows, page layouts, fields, validation rules, reports, dashboards & user profiles.
• Implemented on demand pricing and products configuration using Ajax and JavaScript Developed triggers, apex classes, custom Controllers to achieve the complex business functionality in the application.
• Created new custom objects, S-controls, and apex class to enhance the functionality of custom objects.
• Implemented S-controls to manage sales plan call sheets within Salesforce, capturing data and call activity.
• Created Visualforce email templates and automated Email Process to send customers.
• Administration of various objects, fields, Page layouts, tabs, custom reports, report folders, report extractions to various formats.
• Created and deployed several reports, developed various workflows.
• Packaged and Deployed customizations from Sandbox to other environments using Eclipse.
• Provided post-implementation support to assist end users in administration tasks.
• Assisted with data migrations using Data Loader and Import Wizard.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: SFDC toolkit (Visualforce, Apex, S-controls, Triggers, Chatter), Data Loader, Eclipse IDE, Permission Sets.

Confidential

Java Developer

Responsibilities:

• Developed various web services for components like Recipient Enrollment, Provider Enrollment, Provider Search, Recipient Eligibility Verification using JAX-WS, JAXB, SOAP, WSDL and deployed on JBoss 5.1 enterprise server with JBoss Native and Metro stack using document literal style web services.
• Developed web services to interface with Mainframe CICS modules, and database tables from DB2 and SQL Server databases Used Web services - WSDL and SOAP for getting credit card information from third party. Used Soap UI for load testing the Web Services.
• Worked on clustering web services using network switch, application routing and ESB deployment for transparent routing to layered web services framework.
• Developed MQSeries-JMS Bridge to interact with MQSeries queues. Posted and consumed recipient information to and from the queues.
• Developed UI components using JSP, Struts, CSS, JavaScript and AJAX for Recipient and Provider maintenance portals.
• Developed data access layer and components using JPA/Hibernate frameworks with spring framework support for object persistence to DB2 v10 on z/OS.
• Developed shell scripts for the project.
• Developed, deployed and executed SQL java stored procedures on production server.
• Development and testing of the website using Struts and Spring framework.
• Used the Agile as SDLC process for the project execution.
• Designed and developed GUI components using JSP, HTML and JavaScript.
• Developed highly responsive, dynamic user interface components using AJAX and jQuery.
• Used object-oriented programming concepts of Java Script like Prototypes and Closures for client-side data manipulation and encapsulation.
• Implemented MVC using Spring Framework.
• Handled the database access by implementing Controller Servlet. Implemented PL/SQL stored procedures and triggers.
• Used JDBC prepared statements to call from Servlets for database access.

Confidential

Java Developer (Trainee)

Responsibilities:

• Responsible for requirement gathering, design and analysis of the system.
• Worked with customers to gather requirements and develop use cases, project and test plans.
• Developed the UI pages using HTML, JavaScript etc.
• Created new connections through application coding for better access to database and involved in writing SQL & PL/SQL - Stored procedures, functions, sequences, triggers, cursors, object types etc.
• Responsible for data migration to QA/User and Production region.
• Development of Java code to meet specifications and designs and using best practices.
• Low level design peer reviews build and unit test functional enhancements to the product.
• Code maintenance and refactoring.
• Effort estimation and task breakdown - estimating cost of implementing new changes and identifying risk.
• Review and signoff of high-level technical design documentation.
• Defect resolution.
• Investigation and resolve deployment / config or ongoing problems with the application.
• Review and contribute to development process and procedures to assist in the continual improvement of the development team activities.
• Working closely with test teams, database teams, project management and enterprise architects during the project lifecycle.