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Technical Program Manager Resume

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SUMMARY

  • Accomplished technology professional with over 15 years of broad expertise collaborating with cross - functional internal and external stakeholders to drive innovative solutions for seamless operations in diverse environments. Goal-oriented team leader and self-motivated team player with proven success managing multiple complex programs and projects. Analytical problem-solver with exceptional interpersonal and communication skills.

AREAS OF EXPERTISE

  • Technical Program Management
  • Budgeting & Scheduling
  • Relationship Management
  • Release & Rollout Plans
  • Specifications Creation
  • Team Building & Supervision
  • Application & Database Design
  • Technical & Non-Technical Staff
  • Full System Life Cycle Development
  • User Requirements Gathering
  • Development Events Facilitation
  • Implementation & System Support
  • Project Management
  • Resource Management
  • Database Administration
  • Program Design & Coding
  • Agile Methodology
  • Customer Service

TECHNICAL SKILLS

Languages: JavaScript, Java, ColdFusion, VBScript, JSP, Action Scripting, FLEX, C++, HTML, CSS, SAS, UNIX Shell

JavaScript Frameworks: JQuery, Knockout, ExtJS

Databases: Oracle, SQL Server, MS Access, MongoDB

Data Formats: JSON, XML

Version Control: Surround SVN, CVS, Visual Source Safe, PVCS

PROFESSIONAL EXPERIENCE

TECHNICAL PROGRAM MANAGER

Confidential

Responsibilities:

  • Oversees development of program schedules, resource allocation and budgets. Tracks program budgets and provides forecasts, establishing and maintaining program status summaries and metrics for portfolio.
  • Spearheads development, execution and completion of high quality, integrated cross-functional plans for projects, ensuring consistent practices throughout all phases of project life cycle.
  • Manages medium to large, complex projects with multiple dependencies using Agile processes in planning, implementation and support of business application components, including change and release management.
  • Liaises with research and development, solution consultants, project managers and sales representatives of leading global provider of on-demand supply chain management and intelligence solutions to food industry.
  • Coordinates multiple schedules and projects, prioritizing deliverables and managing project scope to supply products in timely manner with minimal supervision.
  • Develops logistics, inventory allocation and forecasting, order management solutions, and contract rebates.

SENIOR SOFTWARE APPLICATION DEVELOPER/DBA

Confidential

Responsibilities:

  • Increased customer revenue by more than $7M annually by managing and leading development of multiple web-based projects for technology service provider.
  • Created dynamic reports for management and accounting needs, developing business intelligence reporting using ColdFusion, Crystal Reports and Flex.
  • Managed mission critical production database of approximately 100GB, including normalization, optimization, performance tuning, DTS, data mining, packages, stored procedures, and backups.
  • Subject matter expert in analysis of new and existing technologies to meet current and future business needs.

WEB MASTER/DBA

Confidential

Responsibilities:

  • Project coordinator in complex projects requiring close participation of developers and business users. Assessed complexity of tasks at hand and their assignment to appropriate resources using FogBugz and Bugzilla.
  • Managed database administration and support of 30 servers, including IIS and JRUN configuration and ColdFusion administration. Functioned as administrator of document management system (Interwoven).
  • Converted 30+ intranet applications from procedural ColdFusion to ColdFusion Components (CFCs).
  • Led customization, support and maintenance of two internet sites, client extranets (Sun, Intel, Walgreens, etc.), intranet, and numerous applications for intranet portal for large firm specializing in employment labor law.
  • Oversaw releases, application upgrades and rollout schedules; support of business critical applications written in ColdFusion MX 6, Flash, Flex and JSP; and formal QA process.
  • Responsible for SQL Server database administration and development, including normalization, optimization, performance tuning, DTS, data mining, packages, stored procedures, and backup/restore.

WEB DEVELOPER

Confidential

Responsibilities:

  • Created and modified customized PDF version of insurance carriers for different clients, assisting with web-based product allowing employers to manage their employees’ benefits; employees to elect health benefits and 401(k); insurance agencies to manage their employer clients; and insurance carriers to approve coverage.
  • Led development, customization and support for internal and external applications written in ColdFusion with SQL Server database.

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