Technical Program Manager Resume
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SUMMARY
- Accomplished technology professional with over 15 years of broad expertise collaborating with cross - functional internal and external stakeholders to drive innovative solutions for seamless operations in diverse environments. Goal-oriented team leader and self-motivated team player with proven success managing multiple complex programs and projects. Analytical problem-solver with exceptional interpersonal and communication skills.
AREAS OF EXPERTISE
- Technical Program Management
- Budgeting & Scheduling
- Relationship Management
- Release & Rollout Plans
- Specifications Creation
- Team Building & Supervision
- Application & Database Design
- Technical & Non-Technical Staff
- Full System Life Cycle Development
- User Requirements Gathering
- Development Events Facilitation
- Implementation & System Support
- Project Management
- Resource Management
- Database Administration
- Program Design & Coding
- Agile Methodology
- Customer Service
TECHNICAL SKILLS
Languages: JavaScript, Java, ColdFusion, VBScript, JSP, Action Scripting, FLEX, C++, HTML, CSS, SAS, UNIX Shell
JavaScript Frameworks: JQuery, Knockout, ExtJS
Databases: Oracle, SQL Server, MS Access, MongoDB
Data Formats: JSON, XML
Version Control: Surround SVN, CVS, Visual Source Safe, PVCS
PROFESSIONAL EXPERIENCE
TECHNICAL PROGRAM MANAGER
Confidential
Responsibilities:
- Oversees development of program schedules, resource allocation and budgets. Tracks program budgets and provides forecasts, establishing and maintaining program status summaries and metrics for portfolio.
- Spearheads development, execution and completion of high quality, integrated cross-functional plans for projects, ensuring consistent practices throughout all phases of project life cycle.
- Manages medium to large, complex projects with multiple dependencies using Agile processes in planning, implementation and support of business application components, including change and release management.
- Liaises with research and development, solution consultants, project managers and sales representatives of leading global provider of on-demand supply chain management and intelligence solutions to food industry.
- Coordinates multiple schedules and projects, prioritizing deliverables and managing project scope to supply products in timely manner with minimal supervision.
- Develops logistics, inventory allocation and forecasting, order management solutions, and contract rebates.
SENIOR SOFTWARE APPLICATION DEVELOPER/DBA
Confidential
Responsibilities:
- Increased customer revenue by more than $7M annually by managing and leading development of multiple web-based projects for technology service provider.
- Created dynamic reports for management and accounting needs, developing business intelligence reporting using ColdFusion, Crystal Reports and Flex.
- Managed mission critical production database of approximately 100GB, including normalization, optimization, performance tuning, DTS, data mining, packages, stored procedures, and backups.
- Subject matter expert in analysis of new and existing technologies to meet current and future business needs.
WEB MASTER/DBA
Confidential
Responsibilities:
- Project coordinator in complex projects requiring close participation of developers and business users. Assessed complexity of tasks at hand and their assignment to appropriate resources using FogBugz and Bugzilla.
- Managed database administration and support of 30 servers, including IIS and JRUN configuration and ColdFusion administration. Functioned as administrator of document management system (Interwoven).
- Converted 30+ intranet applications from procedural ColdFusion to ColdFusion Components (CFCs).
- Led customization, support and maintenance of two internet sites, client extranets (Sun, Intel, Walgreens, etc.), intranet, and numerous applications for intranet portal for large firm specializing in employment labor law.
- Oversaw releases, application upgrades and rollout schedules; support of business critical applications written in ColdFusion MX 6, Flash, Flex and JSP; and formal QA process.
- Responsible for SQL Server database administration and development, including normalization, optimization, performance tuning, DTS, data mining, packages, stored procedures, and backup/restore.
WEB DEVELOPER
Confidential
Responsibilities:
- Created and modified customized PDF version of insurance carriers for different clients, assisting with web-based product allowing employers to manage their employees’ benefits; employees to elect health benefits and 401(k); insurance agencies to manage their employer clients; and insurance carriers to approve coverage.
- Led development, customization and support for internal and external applications written in ColdFusion with SQL Server database.
