PROFESSIONAL SUMMARY:

• IT Professional with 10+ years of successful background in the of profitablebusiness growth through the creation and execution of successful solutions.
• Wide range of exposure to Banking and Financial institutions leading and initiating projects, documentation, advising, making analysis, writing reports and teaching in order to increase profits in an environmentally responsible manner
• Strong skills to analyze and present the complex information in a comprehensive way. Keen ability to visualize data through graphing/charting/information display with converting complex data into insights and explanatory figures that are valuable for the leadership and other audience in order to increase the profit and efficiency.
• Oracle and related technologies and usage of testing tools and application of testing methodologies and execution of test cases including SIT, UAT
• Proven track record for delivering projects following Agile, Scrum,Waterfall,Kanban and Project Management methodologies and the full software development Lifecycle (SDLC) best practices. Familiarity with RUP ( Rational
• Requirement Gathering and Analysis - Stakeholder Requirement elicitation/gathering, Stakeholder Analysis, Business Process Modelling, Mapping, Redesign, System analysis, proficient in writing business rules and developing workflow processes, BRD’s, FSD’s, User Stories, Narratives and RTM. with familiarity in Information Security, Risk and ITIL concepts
• Domain Knowledge: Ecommerce, Global Information Security, Loan Origination, Mortgages and Banking Concepts - savings and checking accounts, mortgages, personal loans, debit/credit cards, Payment systems and Customer related information systems, Internet Banking, Digital and Mobile Banking, Knowledge on Regulatory Reporting and AML.
• Negotiation - good negotiation skills seeking to resolve conflicts by finding the win-win scenarios for everyone.
• Communication - used communication channels and techniques for creating high-impact and meaningful communication with colleagues, clients and stakeholders like emails, web conference, daily team meetings, & intranet
• Meetings Management - Organizing time to time meetings, writing and sending the Minutes to the concerned teams.
• Task management - Creation, delegation of tasks, follow up and keeping a track on the project deliverables.
• Quality Management -Ensuring the requirement is delivered as expected without compromising on quality by defining business quality standards, determine performance measures and continuously improve processes & procedures. Usage of testing tools and application of testing methodologies and execution of test cases including SIT, UAT
• Comprehensive commercial skill set and expertise in, customer support, team management, Quality testing and stakeholder relationships.

TECHNICAL SKILLS:

Tools: Familiarity: MS Office (Visio, Word, Excel- Macros, PowerPoint, SharePoint), Eclipse, PL/SQL developer, JIRA (Issue Tracking, Reporting, Project Management), AXIOM,Rational Team Concert, Quality Centre (ALM), Aqualogic Service Bus,SOAPUI, OIM, SVN (Repository and Version control), Confluence (Document Management), Servicenow, Tableau, DNA,BLEND,POSTMAN, Trello

Languages: SQL, JAVA/J2EE, HTML, CSS,XML, JAVASCRIPT, VBA

Frameworks: SPRING MVC, Hibernate,GWT,Junit

Databases and OS: Oracle 10g, MySQL, MS Access on Windows XP / 2000, Unix

S & RECOGNITION: Won Team of the Month for successful completion of the projects at Sella Servizi Bancari S.C.p.A

Facilitated with TCS gem s for the innovative creation of the in-house tools: Appreciated with s for my contribution towards the Projects in DBS

PROFESSIONAL EXPERIENCE:

Confidential, Palo Alto, CA

Technical Business Analyst/QA Lead

Responsibilities:

• Serving as a liaison between the business community (stakeholders) and the IT organization. Complement Technical skills to collect, analyze, develop, document business requirements and IT solutions.
• Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solution that meets the end user needs.
• Conducts data gathering and analysis to summarize the data, troubleshoot the data related issues and presenting to the higher management using Advanced Excel Formulas.
• Assess the current processes, identify opportunities and propose the future system with an improved design and system flow.
• Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advices on options.
• Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.
• Manages and documents the business process redesign and functional specifications for the implementation of business solutions.
• Provide factual content to feasibility study for standard development projects and enhancements.
• Also involved in the business case development (i.e., research, data collection) and breakdown high level information into detailed workable requirements.
• Develop/execute user test cases and system integration testing and validates test results during testing.
• As QA Lead Reviewed and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.
• Report defects and blockers if any. Represent the QA team in any status meetings.
• Provide assistance in pulling reports using SQL and work with databases.
• Designing workflows and developing architecture documents explaining the product related systems and the data flow using VISIO.
• Writing business rules which define the structure and control the operation of the enterprise.
• Investigate problems and develops recommendations for resolution.
• Experience working with software development methodologies and practices (SDLC, Waterfall, Agile Scrum Kanban etc.)
• Keeps customers informed of problems, issues, and resolutions. Preferred experience working with Operations/Continuous Improvement Teams on troubleshooting/refining the Serialized Productions, Data Transmission, and Inbound/Outbound XML files.
• Ensures IT solutions meet customers’ needs working in collaboration with various cross functional teams

Environment: - Windows, Microsoft Office (Word, Excel Advanced Formulas,pivots,lookups,MATCH, PowerPoint, VISIO), DNA,Q2 core,LFC, Wsdl, XML, JIRA

Confidential, Los Angeles, CA

Business Systems Analyst / Financial Analyst

Responsibilities:

• Identify improvement areas in the existing processes and technical design.
• Design and Develop process flow diagrams to describe the service processes. Writing FSD’s, business rules etc.
• Interact with the System Interface API services and systems for building important software components end to end beneficial to the bank.
• Connect with the solution architects to validate current system design, and the effect of the proposed solutions in order to fulfill stated requirements.
• Work with the Regional Operations team to Obtain appropriate level of approvals as and when needed throughout the project development lifecycle while Assuring the realization of business benefits.
• Involved in the application design, development of the project outcomes.
• Plan and test the production deliverables with the Technology teams and the Business users.
• Guide/Assist development and testing teams and enforce project standards.
• Examine complex data to determine the problems, trends, or opportunities for process improvement.
• Strong Technical background to Identify, understand, outline and develop the scope and parameters of Application Programming Interface (API) services based on JAVA and related technologies
• Lead all the Business System Analyst activities in Central Addressing Scheme Project initiated by Association of Banks Singapore - DBS Call Centre, Branch and Operations tracks.
• Create data visualizations, dashboards for BIP related data and reports using Tableau
• Contribute to digitization end to end including front end applications, interface layers and insightful data creation at back end systems and data warehouse.
• Working on AGILE methodology or approach to create a shared understanding of what the product is supposed to do i.e. to break the big picture into smaller pieces so that the development occurs in phases and updating can be made effectively.
• Accountable for all aspects of requirements testing (e.g. develop testing plan, scenarios, review test cases, defect management) to ensure minimal production UAT defects are realized and completing analysis of the results tying back to customer impacts

Environment: - Windows, Microsoft Office (Word, Excel, PowerPoint, VISIO), HP Quality Center, SOAPUI, Wsdl, XML, JIRA, Tableau(Data Visualization)

Confidential

Senior Business Analyst

Responsibilities:

• Sr. IAM Onboarding/Business Analyst for the company's Identity Access Management IAM) Toolset.
• Drive to understand the global IT security environment, strategic requirements and Work on requirement amendments as part of change management.
• Software Service Workflow design, Writing Rules and Developing objects in OIM tool for the authorization and provisioning.
• Worked closely with functional business analysts, architects to identify key LAM components as aligned to project requirements.
• Participate in developing the identified IAM components/solutions/services to address customer requirements.
• Managing the intake process for on-boarding new applications to the IAM toolset from the users, requirements gathering and documentation, UAT testing, production and feed deployment and overall application management.
• Participate in the execution of software development lifecycle (requirement gathering, design, development, deployment, testing, debugging, maintenance) in use in the development organization, and helps to align them with the industry processes.
• Also managed the enhancement requests for related applications that are already on boarded to the IAM toolset.
• Develop and extend Forms using Forms designer and ADF.
• Configuration of applications in Service Now, raising and monitoring incidents.
• Organize and Setup data feeds for re. Testing, diagnosing and correcting the feeds for the IAM related services and integrations.
• Conduct technical IAM research, needs assessments and performance analysis to support the implementation.
• Identified the flow defects, diagnose or debug and troubleshoot problems/errors on the boarded existing or new software applications.
• Worked with Oracle Database, Active Directory, and LDAP.
• Ensure that the feed builds and deliverables are archived, versioned and tracked before moving to SIT, UAT and production environments.

Environment: - Windows, Microsoft Office(Word, Excel Lookups,Charts,Arrays, Advanced excel function ), Powerpoint, VISIO), HP Quality Center, OIM, Servicenow, LDAP, Re tool

Confidential

Business Analyst

Responsibilities:

• Worked with the business to analyze application requirements and review/produce specifications for any new/change to technology applications.
• Worked closely with the project managers to Plan the roadmap, timeline and involved in the SDLC process of the projects. Support change management activities.
• Collaborate with the development teams to ensure that cross functional requirements are satisfied.
• Develop and document Technical Specifications, process flow diagrams and workflows for the software applications.
• Design product specific database tables and develop complex queries, procedures and functions using SQL.
• Design and Develop the user screens using HTML and JavaScript.
• Demonstrated ability to lead and develop operational activities across a portfolio of systems and tools
• Reviewed SQL code developed in the database serving as the backend for the applications.
• Worked with JIRA for bug tracking, fixing defects and for agile approach.
• Provide and Plan technical support of the application, interfaces and any customizations.
• Used SVN to track changes to the code base (i.e. who changed what), and roll back to previous revisions. Also maintain different versions of the project in parallel.
• Assist the Quality Management team to ensure that requirements can be easily translated into test plans/ test cases and ensure that the proper testing plans have been completed.
• Facilitate implementation of new functionality through sessions, demos, and the development of appropriate documentation.
• Documented materials, lessons learnt, procedures and standards for the software applications

Environment: - Windows, Microsoft Office(Word, Excel, Powerpoint, VISIO), Eclipse, JIRA, Confluence.

Confidential

IT Analyst

Responsibilities:

• Planned and Performed Field Level Analysis based on the Consumer Biz and actively involved in the discussions and release of the Merge Changes also called the Kitchen Sink and Assisted in creating the Projects Plan, Road Map, Service level design Requirements Planning and Management document.
• Oversee Design approach and undertake implementation of the Axiom Controller View for the reports in scope and perform unit test.
• Continuous involvement in performance improvement of reporting solutions available in the Regulatory Monitoring Project. End to end analysis and managing activities of Regulatory reports in line with the project schedule
• Involved in the Designing, Development wsdl's or atomic services for software applications of the card system and have them governed. Released the wsdl's through Review discussions between Back End (Provider), Middle layer Developers and Consumers. Identified the Gaps or issues, had them fixed and Performed Regression testing for the atomic services through SOAP UI and certified them.
• Identified support groups at the back end and Captured data required for development and testing the services and conducted one to one meeting for attended testing. Worked with the global teams for the Resolution of defects and timely updating of the SOAP wsdls and Mapping Document.
• Leaded, Co-ordinated and Mentored Offshore Resources to understand and develop services, mapping documents, wsdl changes and testing them. Hands on Experience on Agile - Rational Team Concert (RTC) for creating and allocating tasks/scenarios/defects, adding and managing team members and areas.
• Closely worked with global teams for the successful review, design, development and release of the Services adhering to the business requirement. Documented user materials,, flowcharts, layouts, diagrams, charts, code comments and clear code. Contributed to the organization by Designing, Developing and publishing an internal Automated Onboarding tool using VBA to ease out the manual onboarding process.
• Closely worked with the Business Units to identify and modify the business functionality in the system. Developed User Guides and Provided User explaining the system functionality.
• Participated in Executive level management meetings on a regular basis and presented both informational and persuasive presentations.
• The tool helps to automate the manual On Boarding process of the employees. It is not only cost effective but also saves a lot of time by automatically creating documents, updating them with the specific details, saving and storing them for further use.
• The tool has been widely appreciated for its simplicity and ease to use.
• Roles and Responsibilities:
• Developer (independent responsibility for the entire tool development)
• Requirement gathering, Technical design, development, functional testing of the tool.
• Used VBA extensively for development.
• Provided, relevant documentation, individual queries related to the same.

Environment: - Windows, Microsoft Office(Word, Excel, PowerPoint, VISIO), Rational Team Concert,VBA, Eclipse, SOAP UI, Wsdl, XML, JIRA, Confluence,SVN

Confidential

Associate (Software Development)

Responsibilities:

• Responsible for gathering the requirements and analyzing them.
• Development and Implementation of the system based requirements for the application.
• Worked within established procedures to develop, test, implement, and maintain application software.
• Designed and worked with JAVA/J2EE, web based applications, database tables and other related technologies.
• Planned, Programmed and monitored deliverables.
• Debugging the code to find the solution for code defects.
• Installation and setup of software applications.
• Implemented UI's mockups. System Configuration and Troubleshooting.
• Responsible for delivering high impact strategic initiatives for the Banking Platform.
• Support the UAT with users and migration to production.
• Working with the testing team to track the execution of test cases and defect fixes.
• Handling all the application builds and deployments on the server.
• Reviewed the code base and suggested improvements.
• Created procedures documentation required for Knowledge Base of Technical Design and support documents including user guides, deployments guides, application specification documents and other requisite documentation.

Environment: - Windows, Microsoft Office(Word, Excel, PowerPoint), JAVA/J2EE,Eclipse, SOAP UI, Wsdl, XML, JIRA, Confluence, Alfresco, Liferay, Crowd, SVN, Maven, Ant, Netbeans