PROFESSIONAL SUMMARY:

• Having 8+ years of overall I.T experience, with Confidential developer/admin.
• Actively participated in multiple phases of SDLC - Feasibility, Implementation, Production and Development, Delivery of projects in SFDC.
• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
• Efficient Solution provider with knowledge of the Confidential .com application, features, architecture and technical capabilities.
• Experience in using Confidential Lightningand involved in using Process Builder and Workflows.
• Great understanding of programming languages and object oriented concepts.
• Simplified and automated several processes by using Confidential process automation tools.
• Involved in Data modeling, Data management and Writing SOQL and SOSL queries.
• Experience with Assignment, Approvals, Workflows, Process builder, Roles, Profiles, Report, Dashboard, Visual Force, Force.com migration tools (Force.Com IDE & Data loader), etc.
• Teamed up with business analyst and functional teams to gather requirements, design quality solutions, and create development specifications.
• Experience working on Communities
• Programmingusing Confidential SFDC (Apex, Visual force), Java, JavaScript, CSS and Python and their use in the development of CRM solutions.
• Strong experience with SFDC configuration and customization. Programming with APEX APIs, APEX Webservices (REST and SOAP), APEX Triggers, and implementing new instances of Confidential .com.
• Strong knowledge of CRM software development best practices and agile methodologies.
• Experience with user interface customization and development principals.
• Worked on Inbound and outbound change sets to deploy the metadata from one environment to different environments.
• Highly focused on analytics to measure KPI’s and created reports and dashboards for business users.
• Experience working on CPQ implementation using Apttus and contract management for various customers.
• Experience working on leads, case management, web-to-lead, Web-to case, Email-to-case.
• Experience in working with Confidential .com sandbox and production environments.
• Experienced in Web technologies like HTML, CSS, and JavaScript and Java technologies like JDK, J2EE, JSP, and Servlets.
• Implemented CPQ using Apttus to increase efficiency of deal cycle.
• Experience working on Confidential lightning to boost productivity of the sales team.
• Good experience in developingsales forceLightning Apps, Components, Controllers and CSS.
• Experience with customizing Visual force to align withsales forcenew Lightning UI experience.
• Experience with migration to Confidential lightning process included Lite Application customization, Lightning App Builder and Lightning rollout.

TECHNICAL SKILLS

Confidential .com: Confidential CRM, Lightning, Apex Language, Apex Classes, Apex Triggers, Visual Force Pages, Database Operations (DML, SOQL&SOSL), Email Templates, web services(SOAP and REST), Workflows, Approvals process, Reports & Dashboards, Analytic Snapshots, Sales cloud, Service cloud.

Confidential Tools: Force.com Eclipse IDE Plug-in, Apex Data Loader, Informatica, AppExchange AppsForce.com Platform (Sandbox and Production), Force.com Explorer.

Languages: C,C++,HTML, SQL, Java Script, Java, Apex

Database: MS SQL Server 7.0/2000/2005, Oracle 8i/9i/10g/11g/12c, SQL,PL/SQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008

Methodologies: SDLC, Agile, Scrum, Git-hub, Jira, Rally, SVN

Computer skills: Word, Excel, PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, California

Responsibilities:

• The work consists of several new data integrations and customizations are done to B2B Confidential .com. Worked on Confidential .com customizations using Apex (classes, triggers and web services) and VisualForce.
• Developed Apex Classes, Controller Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API and Apex Triggers for various functional needs in the application. Migrated data from external sources and performed insert, delete, upset and export operations on millions of records.
• Expert in migrating data from various systems into Confidential CRM using ETL tools - Informatica on Demand, Cast Iron (CI) experience, to synchronize data between Sales.com and web service endpoints.
• Developed complex mappings & mapplets in Informatica to load the data using different transformations.
• Worked with several App exchange tools like Action Plans, Strike Address verification, Conga Composer.
• Created the Configuration Workbook and Deployment Checklist and updated the same based on subsequent releases based on the organizational needs.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.
• Worked on various Confidential .com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
• Worked on Community built with Napoli Template in both configuration and custom components.
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.
• Prepared the Data Modeling Design.
• Developed strong preferences for Agile, Created a design document dat details the system and Products, and updated cost of items of resources.
• Extensively used Agile Scrum methodology to reach our business team goal by gathering day-to-day requirements and building them using Force.com platform.
• Experienced in developing Lightning Components and Lightning Apps to provide more interactive interfaces to end-users.
• Working on building and embed Lightning Components in Visual force Page by using new Lightning Out feature by event-driven programming, where I write my handlers dat respond to interface events as they occur. The events has been triggered by user interaction.
• Used Salesforce1 Simulator to test if Lightning Components work on the simulator.
• Experience in Aura framework, Lightning Components, Confidential Lightning Design System(SLDS) and in using Aura Framework to develop Lightning pages.
• Developed App- Builder and Mobile app using lightning.
• Worked on Salesforce1 Mobile Application and was interacted with backend development.
• Design, develop, test, and deploy desktop, custom web and mobile applications.
• Manage Salesforce1 Mobile application using Confidential Setup menu creating and managing custom objects, fields, formulas, analytic snapshots and report types.
• Involved in the training sessions to the internal business users to use the application and develop their own custom report.
• Developed Analytics Cloud data using SAQL via Wave analytics to build own app to access and analyze Analytic cloud data.
• Implemented Wave analytics to track overall business, which increased 20% of entire sales.
• Wave analytics also helped the sales manager to take immediate action by creating a campaign and dive in deep the data for quick decision making.
• Used Sales Wave analytics app with Confidential to perform other integrations and customizations.
• Created Wave mobile application, which can be up and running in days.
• Developed Apex classes on Force.com platform to customize application according to functional needs.
• Developed Visual Force Pages to customize the view and functionality of the Knowledge Articles.
• Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates.
• Developed client-specific solutions on the Force.com platform using Apex, Visual Force, Process Builder and Visual Flows.
• Worked with Data loader for loading the attachments into Confidential .com, related to objects like Accounts, Contacts, Opportunities, and Activities.
• Created and maintained User Roles, Security, and Profiles dat was required for the Confidential Knowledge implementation.
• Implemented and Consumed Knowledge Base Dashboards&Reports App Exchange for providing Reports and Dashboards dat monitors the Knowledge Base.
• Involved in the creation of Knowledge Content, Format and Delivery Methods.
• Managed and implements customization requests by Business Users, including creating workflow triggers, workflow alerts, and automated email response.
• Performs new release evaluations with Business Owner & manages new functionality rollouts.
• Identified and resolved problems, which may impact projects by monitoring progress and project status.
• Escalates important issues to the attention of the department head so dat decisions can be made promptly.

Environment: Confidential .com unlimited edition, Confidential Lightning, Sales Cloud, Service Cloud, Apex Language, Lightning Components, Visual Force (Pages, component and controllers), AppExchange, Apttus, HTML, JavaScript, XML, Soap UI, Eclipse, Oracle 10g, Informatica Power Center, Informatica on demand, WSDL, Sandbox, Web services, Reports, Custom Objects, Custom Labels, Custom Metadata, Data Loader, workflow and approvals, reports, custom tabs, Email services,Security controls, Case management, Demand tools, SOSL, SOQL, CPQ, Excel, Validation rules.

Confidential, Seattle, Washington

Responsibilities:

• Worked closely with sales team and reviewed the existing environment, gatheird the requirements for new Salesforceimplementation and documented the business and Functional requirements.
• Developed visual force page using the extension controller as per the client requirement, created custom objects and fields using visual force pages.
• Worked on Confidential .com Sales Cloud functionality, including Account Planning, Sales Forecasting, Opportunity Management and the CPQ processes.
• Used Sales Force Automation (SFA) for Sales Lead Management, Account and Contract Management and Approvals and Workflow.
• Implemented SFDC based products, including contract management, revenue and rebate management, and other related solutions.
• Worked with Force.com team to develop and successfully integrated and roll out the project on Apttus CPQ Contract Management
• Designed and developed Renewal Pricing, ordering, Promotional Discounts by using Apttus advanced pricing methodologies.
• Followed development best practices.
• Manage Data Migration and Data Integration activities across platforms.
• Define, measure and track business and performance metrics of the solution using various analysis.
• Implemented the change management process suitable across all initiatives.
• Implemented Validation Rules, Assignment Rules, Sharing Rules, and Escalation Rules as per application requirements.
• Used SOAP and REST web services for Integration with third party API’s.
• Developed apex classes and triggers to implement the business logic as per the requirement.
• Created profiles, roles and sharing rules, page layouts, Email services, Custom objects, Relationships.
• Implemented pick lists, dependent pick lists, lookups, master detail relationship, validation and formulafields to the custom objects.
• Worked on various Confidential .com standard objects like accounts, contacts, cases, opportunities, leads,campaigns, report and dashboards.
• Created Email templates, approval process, approval page layouts and defined approval actions on themto automate process.
• Used SOQL and SOSLqueries with APEX.
• Created Processes to automate different tasks using Confidential lightning process builder.
• Customized existing Visualforce to align withsales forcenew Lightning UI experience.
• Developed lightning experience using custom and standard lightning components, Styling using CSS.
• Lightning experience migration included Building and customization of lite App and rollout.
• Migration to lightning experience hence increased productivity of the sales team.

Environment: Confidential .com unlimited edition, Confidential Lightning, Sales Cloud, Apex Language, Visual Force (Pages, component and controllers), AppExchange, Apttus, HTML, Web services, Reports, Custom Objects, workflow and approvals, reports, custom tabs, Email services, Security controls, Case management, Demand tools, SOSL, SOQL, CPQ, Excel, Validation rules.

Confidential, Mountain View, CA

Confidential Developer

Responsibilities:

• Analyzed the business requirements and mapped to Confidential .
• Involved in data migration from Excel to Sales force using Apex Data Loader.
• Created user Roles and Profiles, security controls and sharing settings.
• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Worked on mobile application ‘UTI Mobi’ to connect with users for fast and easy service.
• Good Knowledge on GIT technology for data integrity and support the user application
• Developed Apex Classes, Visual force pages and Apex Triggers to develop the custom functionality as per the requirements.
• Experienced in Data Manipulation
• Implemented the requirements on Confidential .com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on various Confidential .com standard objects like Campaigns, leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Confidential .com, checking for the correctness of the data.
• Integrated Confidential with Microsoft Outlook to synchronize contacts, events and tasks.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Configured and Integrated Confidential with Oracle database.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked on Apex classes, controllers, controller extensions.
• Interact with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business
• Experienced in Environmental refresh
• Customized page layouts for Accounts, Contacts, Campaigns, Leads, Opportunity depending upon user roles and groups.
• Designed various HTML Email templates for Auto-Response to customers.
• Deployment of code from sandbox to production using Force.com IDE tool.
• Created Visual force pages and Visual force components to achieve custom functionality.
• Wrote SOQL, SOSL considering the governor limits.
• Integrated Confidential CRM with Siebel CRM explicitly using web services API.
• Configured user Roles, Profiles, sharing settings, organization wide defaults based on updated
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.

Environment:Saleforce.com platform, APEX Language, Visual Force - Pages, Component & Controllers, Confidential .com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in

Confidential, Overland Park, KS

Confidential /JavaDeveloper

Responsibilities:

• Worked on various Confidential .com standard objects like Accounts, Opportunity, Products Opportunity Line Items, Contacts, Leads, Campaigns, Activities, Reports and Dashboards.
• Extensively worked on building complex Visual force pages (Executive Priority page, Customer value
• Capture page) using standard, custom and extension controllers to suit the needs of the application.
• Designed, developed, tested and deployed custom Confidential applications software using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.
• Created Formula Fields, Validation Rules, Workflow Business rules and Approvals processes for the flexibility and functionality of force platform application.
• Proficient in writing SOQL and SOSL queries within custom Controllers and triggers.
• Involved in Confidential .com application setup activities and customized the apps to match the functional needs of the organization.
• Worked on automating command prompt Apex Data loader for loading .CSV files into Confidential .com.
• Involved in designing the architecture of integrating various external systems to Confidential .com.
• Configured, maintained Confidential .com application user profiles, roles, assigning Permissions, Sharing
• Rules, Queues, Generating security tokens, validation Rule.
• Performed the roles of Confidential .com Analyst/ Developer and Administrator in the organization.
• Experience on developing the force.com platform to meet the various internal needs of healthcare domain.

Environment: Saleforce.com platform, APEX Language, Visual Force (Pages, Component & Controllers), Confidential .com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, HTML, Java Script, Web Services, WSDL, Sandbox, Eclipse IDE Plug-ins.

Confidential

Sr. Java Developer

Responsibilities:

• Analyzed the requirements based on business data and user requirements.
• Worked on developing a web application based on Java.
• Worked on different design patterns.
• Responsible for requirement gathering along with business analyst.
• Responsible for creating and updating applications related understanding documents
• Actively involved in writing Test scripts and doing System testing for JRE and IE8 browser compatibility for my applications.
• Actively participated in weekly and monthly status& business user meetings.
• Involved in conducting meetings with Pfizer business users for understanding gaps in the CTO applications.
• Creating programs to use JMS and message queuing to process requests.
• Involved in the Development and Deployment of Stateless Session beans.
• Generated deployment descriptors for EJBs using XML.
• Developed GUI related changes using JSP, HTML and client validations using Java script.
• Used JDBC to communicate with database.
• Involved in writing Managed Beans/Controller logic for assigned modules.
• Responsible for developing the functionalities as per use case documents.
• Responsible for writing navigation-rules and configuring managed beans in Faces-config.xml file.
• Implemented Java documentation for complete application
• Deployed the application on Tomcat server at client locations.
• Design testing and also worked on refactoring the code

Environment: Java 1.4, JSP, HTML, Java Script, Struts, Springs, Apache Tomcat, Eclipse, MySQL

Confidential

Hadoop developer

Responsibilities:

• Involved in the High level and detailed Design, Coding, Testing, and Implementation of the applications.
• Created the rider’s module, where information of clients are collected, stored, and managed.
• Developed code for Vendor module&Product module, which contain information about various vendors from which insurance are bought and their product information respectively.
• Involved in creating JSP pages, JavaScript’s validation and developed error handling framework for the application.
• Preparing unit test cases and documents for QA.
• Involved in the Data-Migration activities for creating Data Mapping documents from client source data to our new target system.
• Used AJAX for asynchronous communication with server to provide better user experience.
• Writing standalone Java classes, reusable components and Java Beans for getting data from oracle tables.
• Written hibernate mapping files, POJO classes.
• Involved in writing HQL queries and criteria queries.
• Supporting System Integrating Testing and User Acceptance Testing.
• Performing the Unit testing and basic functional testing with different set of data.