SUMMERY:

• Having 8+ years of overall experience in SalesforceCRM Implementations: Analysis, Design, Development, Administration, deployment, testing, requirement analysis, system design, Integration and supporting teh In applications.
• Experience in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, development, deployment and maintenance of web - based and portals-based object-oriented enterprise applications.
• Strong Knowledge in Salesforce Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
• Hands on experience in Administration setup and Force.com, Eclipse IDE, Apex, Visualforce and ETL tool Apex Data Loader, etc.
• Integrated Apexwif External services by making callouts dat used SOAP and WSDL.
• Extensive experience in SFDC Administration, Creating Roles, Profiles, Page Layouts, Workflow Alerts, Email Services, Approval Workflow, Report generation, Validation rules, Dashboards and Tasks.
• Good Knowledge onSalesforceLightning experience. Worked on various lightning components for developing dynamic web apps for mobiles and desktop devices.
• Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, wif an emphasis on Service Cloud solutions.
• Strong experience working wif Apex classes, Triggers, Visual force pages, Controllers and Test methods.
• Expertise in developing UI components using Visualforce pages, Visualforce components, Apex controllers, HTML, CSS, AJAX (JavaScript and XML).
• Hands on experience onSalesforce.com developertoolkit (force.com IDE), Triggers, Visual Force Pages, data migration and working knowledge of Apex classes, Controllers, SOQL & SOSL.
• Experienced in using teh Force.com Explorer to browse Data Model Schema, build and test SOQL queries.
• Proficient in Data Migration from Traditional Applications to Salesforceusing Data Loader Utility.
• Hands on experience in designing and developing Selenium Hybrid framework using TestNG and Page Factory design patte
• Experience in automationusing Selenium Web Driver, Selenium IDE using Core Java for developing automation scripts in Eclipse IDE.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Experience in analyzing and documenting teh workflows and functionality of existing systems, preparing presentation materials to all levels of management.
• Detail-oriented energetic team player, motivated wif multi-tasking capabilities, problem solver, and hands-on leader wif exceptional presentation and client/customer relation skills.
• Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

CRM tools: Force.com, sales cloud, service cloud, Marketing cloud Salesforce.com

Development: Apex language, Apex Triggers, Apex Classes, Controllers Extensions, Apex REST & SOAP web services, SOQL, SOSLVisualforce (Pages, Components & Controllers)

Administration: Reports & Dashboards, Validation rules, users, roles, profilesdeployment (change sets), workflow rules, approval processsandbox refreshments, apex data loader, import wizardpackages, custom apps, custom labels, sharing settingscommunication templates

Lightning Development: Salesforce lightning design system, lightning components, aura framework, JavaScript controllers, server - side controllers

Tools: /Utilities: Eclipse, Force.com Eclipse IDE Plug-in, Force.com ExplorerForce.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production)

Languages: Apex, Ajax, C++, Java, JSP, XML, HTML, CSS, Bootstrap

Databases: Force.com DB, Microsoft SQL Server 2000/2005/ 2008, Oracle

Operating Systems: UNIX, Windows XP/ VISTA/7/8/ NT/ 2000/ 2003

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Sr. Salesforce Lightening Developer/Admin

Responsibilities:

• Worked on customizing lightening and visual force components.
• Strong experience in implementinglighteningdesign systems.
• Involved in migrating from classic tolighteningby gathering all teh required configurations and customizations as per business requirements by leading teh roles of admin and lightening developer.
• Built Lightning controllers wif teh AURA framework and implemented controller logic.
• Involved in developing SalesforcelighteningApps, Components, Controllers and Events.
• Created teh workflows for automation of lead routing, lead escalation, alerts, and custom coaching plans.
• Designed & Developed Selenium Web DriverAutomationsuite using Java
• Experienced in using Data Loader.
• Worked onSalesforce 1 Platform to build Mobile App by enabling Lightning Components for use inSalesforce 1 mobile platform to make Lightning Application mobile.
• Extensive experience in designing of custom objects, custom fields, master and lookup relationships, Record types, Validation rules, Workflow Rule and Actions, Assignment rules, and Approval Processes.
• Worked on CRM modules like sales cloud, service cloud wif functionalities like Opportunity Management and Case Management.
• Hands on experience wifSalesforce Lightning Process Builder and associated new actions of invoking apex classes lightening app Builder.
• Experience in automating Salesforce lighting using selenium web driver.
• Worked on integration of two instances using Apex REST API call-outs and parsed JSON responses provided by third-party systems connected via REST inside Apex Classes.
• Created email templates and inbound emails using Visual force for teh clients and customers.
• Worked closely wif sales team and business analysts and performed detailed analysis of business and technical requirements. Designed teh solution by customizing various standard objects of Force.com
• Implemented Apttus Contract Lifecycle Management (CLM) and enhanced functionalities to make teh sales operations smoother wif automation of contracting processes and reducing contract risks.
• Worked wif Git repository and Jenkins for building applications also experience wif Force.com Migration tool (ANT), Change sets (inbound and outbound Change set) for deployment.
• Closely worked wifSalesforce.com teammates while implementing teh solutions for teh requirements.

Environment: Salesforce.com CRM, Lightning, Communities, Apex Language, Visualforce, Controllers, Service cloud, Web Services, REST, XML, JSON, Workflows, Approval Process, Data Loader, Java Script, jQuery, HTML, AJAX, CSS, Eclipse, Force.com IDE, Developer Console, Force.com Ant Migration tool, Git.

Confidential, Battle creek, MI

Salesforce Developer

Responsibilities:

• Designed, developed, deployed page layouts, components, custom objects, custom tabs, Apex Classes, visual force pages as per teh client Requirements.
• Involved in developingSalesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in teh components.
• Involved in various stages of Software Development Life Cycle (SDLC) in agile methodology. Strong implementation and rollout experience wifSalesforce.com CRM (Sales cloud, Service cloud, and Marketing cloud), Communities, Sites, and Force.com platform
• ImplementedSalesforceDevelopment Cycle covering Sales Cloud, Service Cloud, Marketing Cloud, and Call Center, Chatter, and AppExchange applications.
• Experienced in SFDC Configuration & Customization- Creating Users, Roles, Profiles, role hierarchies, sharing rules, Record Level Permissions, public groups, Search layouts, Validation rules, Communication Templates, Workflow rules, Approval process.
• Implemented Data Loader to load data from Marketing Cloud to Service Cloud.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Components.
• Developed custom Business logic using Apex Classes, Visual force pages and Lightning components.
• Responsible for Salesforce.com System Integration wif external applications and systems using ApexWeb services and Apex Callouts wif both REST API and SOAP API.
• Used Community Cloud to build deeper relationship wif customers to provide better service and assist them through online.
• Develop integrations between systems (Web to Sales Cloud to Marketing Cloud), and data migration.
• Experienced in using Lightning, Process Builder and Workflows, worked on customization of Visual force to has Lightning Experience for Applications.
• Excellent working experience wifSalesforce developertoolkit (Apex, Visualforce, force.com IDE, SOQL and Webservices/ Metadata API).
• Wrote Apex Classes wif customized logic using SOQL, Database methods, Apex triggers upon record create/update/delete/merge.
• Experience wif Service Cloud including Service Console, Case Feed, Knowledge Base and Entitlements.
• Design & Develop Automationframework using Selenium Java, WebDriver, TestNG & apache POI
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Sales Cloud, Service Cloud, Community cloud, App Exchange, Workflow & Approvals, Reports, Custom Objects, Customization of portal pages, Custom Tabs, Email Services, Reports and Dashboards, Sandbox Force.com IDE.

Confidential, Nashville, TN

Salesforce Developer/Admin

Responsibilities:

• Implemented teh requirements onSalesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Performed teh role ofSalesforce.com Developer in teh organization.
• Agile Development Methodology was followed for teh implementation.
• Worked closely wif sales team and business analysts and performed detailed analysis of business and technical requirements. Designed teh solution by customizing various standard objects ofSalesforce.com (SFDC).
• Worked on various AppExchange products according to teh needs of teh organization.
• Worked on variousSalesforce.com standard objects like Accounts, Contacts, Content, Reports and Workspaces.
• Analyzed, Designed and Build using SOQL, APEX, Visual force Page, Triggers for enhancing teh existing functionality of Flextronics Apttus Contract workbench.
• Worked on variousSalesforce.com standard objects like Campaigns, leads, Accounts, Contacts, Opportunities, Products, Cases, Solutions, Reports and Dashboards.
• Developed Apex Classes, Visual force pages and Apex Triggers to develop teh custom functionality as per teh requirements.
• Performed Web service callouts from Salesforceto external system to calculate Tax and populate on Orders.
• Involved in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.
• Analyzed teh business requirements and mapped toSalesforce.
• Involved in data migration from Excel toSalesforceusing Apex Data Loader.
• Experience wif Web services, API and Customer Portal sites.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilizeSalesforceas a sales tool and configured various reports and for different user profiles based on teh need in teh organization.

Environment: Saleforce.com, Eclipse IDE, Agile, App Exchange, Security Controls, Apex triggers, Visual force, Reports, Dashboards, Record types, Custom objects and Fields, Workflows, Rules, Data Loader.

Confidential -Austin, TX

Salesforce Developer/Admin

Responsibilities:

• Involved in identifying, planning and implementing newSalesforce.com features and functions new screens, workflow, force.com objects, reports, apex code to meet business requirements.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Use of Data loader, Data exporter and migrated teh attachments from legacy CRM toSalesforceand worked onSalesforce.
• Involved in End to end testing and gathering requirements to feedback from business users.
• Used Sales Force Automation (SFA) for Sales Lead Management, Account and Contract Management and Approvals and Workflow.
• Implemented SFDC based products, including contract management, revenue and rebate management, and other related solutions.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented teh business logic as per teh requirements.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Developed Unit test class for Apex class and worked for improving code coverage.
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Involved inSalesforce.com application setup activities and customized teh apps to match teh functional needs of teh organization.
• Developed and maintained Visualforce pages, custom components wif responsive design using bootstrap. Implemented teh requirements onSalesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Tuned SQL queries, PL/SQL procedures to improve teh system performance.
• Created and used Email templates in HTML 5.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce,Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, Cleveland OH

Salesforce developer/Admin

Responsibilities:

• Performed teh role ofSalesforce Developer /Administrator.
• Used custom tabs to monitor teh use of company applications by customers and licensed users.
• Customized standard Salesforce objects like campaigns, leads, accounts, contacts, opportunities.
• Created custom field and field dependencies on standard objects like Campaigns, Lead, Accounts and Contacts.
• Created pick lists, dependent pick lists, lookups fields, junction objects, master detail relationships, validation and formula fields.
• Developed workflow rules, time triggered workflows for various business requirements.
• Used field level security, profiles and audit trail setup to ensure dat protected data is only wif authorized users.
• Designed and Implemented teh Page layouts and Custom tabs to suit teh needs of teh application.
• Migrated data from Legacy Systems toSalesforceCRM using data loader.
• Worked under teh scrum process (i.e. Jira) tool to develop teh technical tasks of teh project.
• Developed and deployed Apex Classes and Apex Triggers in teh Force.com IDE, to accomplish different business needs not supported by teh Declarative Framework.
• Created Roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Used Saleforce.com platform to identify issues and gaps in current Reporting format and suggested implementation of teh Analytical tools provided by theSalesforce.com to enhance Reporting and Data consolidation.

Environment: SFDC platform, Apex Language, SOQL/SOSL, Reports, Custom Objects, Sandbox, Force.com IDE, Agile, Scrum, MS-Excel and PowerPoint, AJAX, CSS, jQuery.

Confidential

Java Developer

Responsibilities:

• Played an active role in teh team by interacting wif welfare business analyst/program specialists and converted business requirements into system requirements.
• Developed analysis level documentation such as Use Case, Business Domain Model, Activity & Sequence and Class Diagrams.
• Conducted Design reviews and Technical reviews wif other project statehood Implemented Services using Core Java.
• Developed and deployed UI layer logics of sites using JSP.
• Struts (MVC) is used for implementation of business model logic.
• Worked wif Struts MVC objects like Action Servlets, Controllers, and Validators, Web Application Context, Handler Mapping, Message Resource Bundles and JNDI for look-up for J2EE components.
• Developed dynamic JSP pages wif Struts.
• Used built-in/custom Interceptors and Validators of Struts.
• Developed teh XML data object to generate teh PDF documents and other reports.
• Used Hibernate, DAO, and JDBC for data retrieval and medications from database.
• Developed JUnit Test cases for Unit Test cases and as well as System and User test scenarios
• Involved in Unit Testing, User Acceptance Testing and Bug Fixing.
• Implemented mid-tier business services to integrate UI requests to DAO layer commands.

Environment: HTML 4.x, CSS2.x, JavaScript, JQUERY, AJAX, JSON, XML, Eclipse, Sub Version.