PROFILE SUMMARY:

• 12+ years’ overall IT experience in building & providing robust & complex, technical & customer aligned solutions on Web & mobile devices for highly integrated CRM systems on force.com & Java platforms for insurance, pharmaceutical, Hi - Tech Comm. & Banking clients.
• 8X Salesforce certified professional with 5+ years of experience strategizing solutions, architecting, designing and developing cloud based apps & servers hosted on force.com & heroku platform using some of its newest features like Lightning, integration with bots, financial service, marketing & community cloud.
• Leading & delivering multiple Salesforce product-based projects as part of the pre-sales activities helping win multiple new projects for my organization.
• As an active holder of PMP, successfully planned & managed multiple medium to large sized Salesforce implementation projects

SKILL SUMMARY:

Sales Cloud

Service cloud

Financial Cloud

Marketing Cloud

Community Cloud

Force.com

Lightning framework

Apex & Visualforce

SF Integrations (bots, AWS’s Alexa, Guidewire, Java apps)

ANT, Git, Bitbucket, Jenkins

Heroku

Nodejs

JavaScript, JQuery

HTML5, CSS

Java/J2EE - Spring, Hibernate, Struts

NON - TECHNICAL/ PROJECT MANAGEMENT:

Strategic Analysis, Technical Assessment

Define Project Scope, Project Scheduling & Resource planning, Effort Estimation

Excellent communication & coaching

Analytical, troubleshooting & problem solving

CAREER PROGRESSION:

Confidential, Chicago

Technical Architect

Responsibilities:

• Provide strategic analysis and technical assessments for new and existing applications built on Salesforce
• Provide High Level Architecture & Design for client applications and in-house product developments
• Collaborate with Salesforce & client EA team to vet out solutions/architecture for specific use cases
• Building UI & Integration frameworks to be referred by the Development team
• Provide SME support for performance & other complex issues during implementation of various projects
• Represent & articulate the solution architecture to the client Architecture Review Boards, if required
• Provide subjective & objective Estimates across various inception & implementation projects
• Create & present technical decks during RFP orals for in-house products built on Salesforce
• Lead a teams of developers assigning and monitoring progress of their task
• Confidential (Chicago, USA) Part-Time Technical Project Manager, Oct 2014 - Sept-2016
• Initiate project including identifying stakeholders & preparing contract documents
• Defining Scope and gathering requirements
• Project scheduling, Estimation and resource planning
• Risk identifications and mitigation plan
• Monitor progress of implementation & communicate them to the stakeholders
• Coordinate UAT Sign-Offs & Deployment processes

Confidential, San Francisco

Technical Lead

Responsibilities:

• Create detailed design from the business requirements for force.com salesforce applications to be consumed by developers
• Designed & implemented data Model, configuration & customization on force.com platform.
• Build integrations with Salesforce including various patterns
• Build deployment scripts across multiple environments using Salesforce migration tool & Je
• Supervise and assign tasks for developers both onshore and offshore
• Confidential (Philadelphia, USA, Bangalore, India) Senior Developer, Sep 2009 - Mar 2011
• Requirement Analysis, Design & Development of Java/J2EE Applications built using frameworks like Spring, Hibernate & Struts.
• Process improvement activities as a team member for Six Sigma projects
• Confidential (Bangalore India, Mumbai, India) Software Developer, July 2005 - Sep 2009
• Worked as Java Developer writing server classes as well front end pages using related technologies and frameworks like Struts, JSP, HTML
• Built deployment scripts using ANT and helped automate the deployment process

Technical Architect

Confidential

Responsibilities:

• Delivered a fool-proof solution to provide the end users (Insurance Agents) with a Responsive & intuitive portal hosted on Salesforce, on top of the organisation’s core policy quoting and processing system built on Guidewire.
• The architecture intending to support >25,000 users included multiple integration with various systems one of which was a newly tried approach to integrate between the Guidewire rules and Salesforce.
• Successfully architected, designed & implemented various product-based Salesforce projects for the Digital Transformation practice team in Confidential, partnering with Salesforce.
• Salesforce Community built for Insurance and banking clients which are completely configurable to meet the needs of business requirements.
• Financial Advisor Desktop, a custom lightning App hosted on Salesforce Financial Cloud with integrations to marketing cloud & AWS’ Alexa Skill Kit, to assist, primarily the product specialists and financial advisors to manage their clients and increase wallet share.
• Built & provided solutions for over 38 small enhancement projects for this insurance client over a period of one year for their sales & opportunity management application built on Sales Cloud. The solutions for the requirements were primarily focussed on building a custom application which heavily used Apex and Visualforce pages.
• It also included various real-time and scheduled integrations with external systems like Guidewire and other legacy systems. It is during these projects I have introduced a re-usable REST framework within their technical ecosystem which was heavily using SOAP based web services for all real-time calls.