SUMMARY

• Around 7+ of IT and 4+ years of experience in designing and developing applications using Pega Rules Process Commander.
• Experience in handling large program, defining the overall implementation roadmap using iterative methodology, working in offshore - onsite model and Agile Methodology.
• As a Developer, expertise in designing and implementing Enterprise class structure for the organization based on Pega best practices and guardrails, which can be reusable and extendable.
• Hand on experience on uplift project from Pega 6.x to 7.1.x
• Hand on experience on UI Design in Pega 7.1.x
• Excellent hands on experience in PRPC flow design, activities, integration connectors (connect SOAP, connect SQL), services and screen design (harness, section, flow action), Agents & SLAs.
• Good exposure to PRPC Reporting features. Hand on experience in creating the List View and the Summary View Reports.
• Good Experience in defining the Pega security features for all level of users in the application.
• Good Experience in PRPC V6.x features and Hands on experience on PRPC construction and debugging tools such as Tracer, PLA, Clipboard, DB Trace and System management Application (SMA).
• Analyze & bring effective solutions in reducing design level complexities in upgradation projects and interacted with Pega systems in tuning up the application performance for Archival processes.
• Hands on experience on configuring JBOSS BPM suite.
• Good Experience in Developing Web services by using the SOAP Rules, Parse Rules, and building the XML Rules.
• Gathering the Requirements for the enhancements from the business, Analyzing and Providing a High Level Estimates to the Business.
• Prepare High level design and Low level design documents.
• Coordinate with various vendors of the client to reach the project deadlines in time.
• Interaction with the business architect and the Technical architect on daily basis to get the documents approved like High Level Design, Low Level Design and Code Review Templates etc.
• Involved in Code Reviews, Peer reviews and make sure that all the comments are closed on time.
• Responsible for Fixing the Data Fixes and the Business Support tickets on the same day itself and get the confirmation from the business.
• Responsible for periodic health checkup of the application & identifying the grey areas of performance improvement.
• Good communication, analytical and work-coordination skills.

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

PEGA Senior System Architect

Responsibilities:

• Design and development of the application based on the business requirements.
• Uplifting from Pega 6.x to 7.1.x
• Prepared high level design documents from the requirements.
• Implemented Data Model, Class Structure, Access Group, Process Flow, Activities and UI properties.
• Involved in designing the Class structure and development of process flows, activities and UI.
• Used SLA'S to assign and escalate tasks based on priority.
• Involved in resolving the technical issues during the course of integration testing and User Acceptance Test (UAT).
• Worked on covers and covered object concepts to group related to payments.
• Creation of activities and validation rules for implementing core business logic.
• Providing High Level Estimates for Business Requirements.
• Defined PRPC components like Decision tables, Decision trees, Declarative expressions, Constraints and Indexes.
• Created agents which will run in the background to generate daily, weekly and monthly reports.
• Developed Rules for validation and integration rules pertained to Rule-Connect-and Rule-Service. Integration varies from connecting to disparate systems internally and external to organization.
• Created Activities, Steps and methods like property set, page new, calling other activities for implementing core business logic.
• Created List view and summary view reports for the reporting purpose in the process commander.
• Walkthrough the Design Approach to Business people.
• Produced design artifacts using UML Rational rose for all the initiatives.
• Involved in bug fixing activities after the initial development of the project was completed.
• Updating the Design Documents for changes in implementation.
• Created List view and summary view reports for reporting purpose in the process commanders
• Involved in optimizing and refactoring the code for better performance and ease of maintainability.
• Troubleshoot and communicate with PEGA support team in order to resolve technical issues which hot fix from PEGA systems.
• Worked on integration using SOAP, HTTP and SQL to retrieve data from external data base as well as PEGA Database.

Environment: PRPC 7.1.7, v6.2 SP1, HTML, SOAP, JavaScript, Smart Dispute, CSS, Oracle.

Confidential, Boston, MA

PEGA Senior System Architect

Responsibilities:

• Created Report Definitions for reporting purposes.
• Involved in debugging application using Pega Tracer tool, performance testing using PAL tool. Monitoring the logs daily and fix/ suggest the fix for the errors
• Created properties and data models for the classes.
• Involved in the Enhancement team. As part of it Prepared Design Docs for any new functionality and implemented the changes in the code and validated it before being sent to the production.
• Analyzing the specifications provided by the client.
• Unit tested the test cases for the Development done.
• Interacting with Team in the daily status calls.

Environment: PRPC v6.3, XML, SOAP, JAVA SCRIPT, JAVA, J2EE, SQL

Confidential

PEGA System Architect

Responsibilities:

• Designed and implemented the Class structure/hierarchy.
• Designed, developed and deployed workflows in PRPC using MS Visio and design of flow diagrams.
• Involved in designing, building and validating User Interfaces using Sections,
• Harnesses, Sections, Flow Actions.
• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications with the Pega Lead/System Architect.
• Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for a BPM specific workflows.
• Created Activities for implementing core Business logic.
• Develop new, and rewrite current, workflow configurations in order to maximize production and operating efficiency.
• Involved in Designing High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Created the Business Process Flows and flow actions in Pega PRPC.
• Developed SOAP Services to provide service to external systems.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Involved in almost all the phases of the application whenever required.
• Involved in designing the role based and context specific screens, dialog scripts using CPM.
• Involved in creating cases for adding new accounts in CPM frameworks.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues, which require hot fix from Pega systems.
• Executed SQL queries to verify data integrity with Oracle backend.
• Worked on DB Mapping, Remote DB Connection and other DB related operations.

Environment: PEGA PRPC V6.2, Oracle 10g, SQL and WebSphere.

Confidential, Hollywood, CA

PEGA System Architect

Responsibilities:

• Involved in class structure design and process flows design.
• Leading a team of trainees in providing them technical assistance for onsite deliverables during design & construction phase.
• Coordinating with offshore team on completing the pocs and exploring new concepts like dynamic class referencing (DCR)
• Coordinating with other vendors like pega team on identifying technical approach, resolving complexities etc.
• Analysis on UI components in PRPC v6.2 and case management portal to provide design level solution against the requirements.
• Analysis on GSPM framework and requirement fit. Fixing the application bugs
• Executing test cases
• Regression testing of the application.

Environment: PEGA v5.1, PRPC v6.1, HTML, XML, SOAP, JavaScript, Oracle 10g, IBM DB2, Java, WebLogic

Confidential

Java Developer

Responsibilities:

• Collected the business requirements from the client starting from Project Kick off meeting.
• Performed the database design, coding of the complex modules and developing the GUI.
• Writing test cases and involved in testing of the application.
• Have regular interactions with the client and onsite coordinator related to the project.
• Developed the Review documents and other developer documents.
• Actively participated in solving issues.

Environment: JDK 1.5, Struts1.3, JSP, Servlets, JavaScript, CSS, JDBC, DB2, Websphere8.X