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Salesforce Technical Architect Resume

SUMMARY

  • Extensive experience of designing and delivering high quality, scalable enterprise solution with strong technical leadership using Salesforce Sales/Service/Marketing/Community cloud, financialforce ERP, Steelbrick CPQ, lightning connect, Mulesoft ESB, SOA, Apache Kafka, Heroku, SOAP/REST Webservices and ETL tools.
  • 12x Salesforce certified Developer/Admin/Sales/Service Cloud consultant, System Architect, Application Architect and appearing for technical architect review board in July end.
  • Extensive experience on migration projects with large data volume involving legacy CRM, ERP systems to salesforce or creating any type of sync/async integrations between various systems by leveraging enterprise integration patterns and Salesforce best practices.
  • Strong hands on development and architecting solutions with salesforce and other enterprise cloud platforms.
  • 6+ years of independent consulting experience with salesforce to design large scale implementations by working closely with business, compliance and architecture governance groups to solve problems ranging from data migration to data residency to regulatory to various product/App selections.

TECHNICAL SKILLS

Technologies: Mule ESB4.0, Heroku, Visualforce, Development of Salesforce apex and lightning component, Java/j2ee6, Salesforce DX, SOAP/REST Webservices,, Informatica power center ETL, Informatica MDM, Apache Kafka or similar messaging platform.

Editors (IDE): Eclipse, Force.com IDE, VS Code

Build Tools: Maven, Ant, Jenkins

Diagram Tools: Lucid Chart, Microsoft Visio

Version control tools: SVN, GITHUB

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Technical Architect

Responsibilities:

  • Provide an enterprise direction on implementing Salesforce platform as cross divisional CRM tool and solve hurdles related to architecture governance, Data privacy and Cloud integrations with legacy Systems.
  • Built various POCs to showcase capabilities of Salesforce platform and create awareness within business and technical leaderships on how Salesforce can provide quick turnaround compare to other on premise development technologies.

Confidential

Salesforce Technical Architect

Responsibilities:

  • Designed architectural roadmap, estimation, best practices, vendor resources management strategies and RFPs for solutions delivery.
  • Closely work with business to Evaluate and implement professional service automation, quote to cash and P2P solutions with salesforce to drive more profitability and scalability to business solutions.
  • Implemented financial force Billing, Revenue management and professional services modules and enhance its capability by leveraging custom solutions.
  • Evaluated various middleware solutions to meet integration needs between different cloud products and cloud to on premise solutions. Implemented mulesoft ESB as middleware and apache Kafka for messaging.

Confidential

Salesforce Technical Architect

Responsibilities:

  • Lead salesforce implementation on technical front to meet business needs on integration, client onboarding, automated account setup with SAP from salesforce and large volume data migration.
  • Implemented exact target solutions for marketing team by setting up HTML emails and landing pages using ExactTarget Marketing Cloud Services proprietary scripting language (i.e. AMPScript) as well as automation and database tools to execute highly dynamic, data - driven campaigns using REST api.
  • Work with vendors to build and define SOW terms and make sure all deliverables meet quality standards by acting as gatekeeper to ensure all solutions follow internal guidelines of code and architecture requirements.

Confidential

Salesforce Technical Architect

Responsibilities:

  • Built the solution using salesforce process builder and visual flows for better visibility of onboarding rules to configuration team for future changes and reduce about 15% of apex code.
  • Implemented email campaigns with marketing cloud and developed AMPScripts for complex email campaigns and tracking success of it.
  • Built solutions to optimize and enhance security model implemented in salesforce with reducing number of profiles, placing right controls, leveraging permission sets, custom permissions, appropriate use of territory management and Streamlining data sharing model for controlled visibility of information for partners and internal users.
  • Designed and build SOA solutions to establish secure integration between AmEx owned, partner applications and salesforce via SOAP/REST webservice, Mule soft ESB for orchestration, routing and IBM data power for handling security.
  • Organized apex classes and triggers by leveraging design patterns and best practices to create manageable and reusable code for various functional and technical aspects to resolve issues with salesforce governance limit into existing processes.
  • Established change and version management process using Jenkins and LARA build tool for salesforce automated deployments/change syncing.

Confidential

Salesforce.com Technical Architect

Responsibilities:

  • Learnt current client management and sales process to migrate into salesforce and provided architectural vision to automate and optimize sales processes, evaluated various apps to improve sales pipeline.
  • Developed solutions by working with business and internal tech teams to provide various level of data security and visibility within salesforce for users by leveraging combination of profiles, groups, permissions sets, role hierarchy.

Confidential

Lead Technical Architect

Responsibilities:

  • Designed and implemented various integration solutions between salesforce and Peoplesoft financial/CRM SOAP/REST webservices, apian BPM, informatica ETL and Mule ESB to provide large volume of one time data integration and ongoing data sync up.
  • Design/develop ETLs with informatica power center and integrate with salesforce for data extract/upload with data residency solutions perspecsys.
  • Implemented cisco unified service connector CTI integration with salesforce service cloud for call routing, case logging, customers input selection etc.

Confidential

Technical Lead/Consultant

Responsibilities:

  • Implemented system integration/SOA solutions with Java/j2ee, webservices, IBM Datapower, IBM websphere ESB, websphere application server, JMS, IBM mq series to provide efficient and secure layer of communication.

Confidential

Technical Lead

Responsibilities:

  • Customized checkfree's reconciliation web solution using JSP, AJAX and checkfree's API.
  • Developed and enhanced stored procedures in oracle10g using PL/SQL.

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