SUMMARY

• Total 8+ years’ experience in IT industry of which around 5+ years in PEGA PRPC in Analysis, Design,Development, Maintenance/Support, Integration and Deployment using PRPC 5.x/6.x/7.x tool.
• Worked on various PEGA PRPCversions like 6.1 SP2, 6.2 SP2, 6.3, 7.1X
• Extensive knowledge in Domains like Health care, Banking and Insurance.
• Worked on PRPC upgrade Project from version V6.3 to V7.1
• Experience in designing and developing Business Process Management (BPM) applications using PRPC.
• Involved in design and development of Data model,Class Structure, Access group, Rule set, Complex Process Flow, Activity Step Methods and User Interface.
• Extensive experience in AGILE methodologies and Smart BPM Methodologies.
• Exposure towards Agile iteration based projects methodology and SDLC lifecycle.
• Knowledge on PEGA implementation cycle which includes PRPCtool installation, design, development, testing and implementation.
• Experience with various version control systems like Clear Case and VSS.
• Well versed in gathering, documenting and analyzing BRD and FRD using various tools like MS Visio and also actively understanding in coordinating the Joint Application Development (JAD) sessions.
• Experience in implementation of various PRPC components like Decision Tables, Decision maps, Declarative expressions and indexes etc.
• Worked on developing user interface and screen layout usingHarness, Sections, and HTML.
• Expertise in developing Rich UI, CSS, Skins, Screen Layouts using JSP’s.
• Excellent knowledge on using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL)
• Experience in creating Flow actions, interpreting Tickets and comprehension of complex Flow Shapes for business scenarios
• Used Connectors likeSOAP, SQL and service like SOAP to integrate PRPC with external systems.
• Experience on Integration services like SOAP, JMS and SQL using PRPC.
• Hands - on experience in JAVA, J2EE, Servlets, JSP
• Experience with various Application Servers like WebLogic,Web Sphere Application Server and Apache Tomcat.
• Extensive experience with Oracle Databases& thorough knowledge & experience in PL/SQL, Stored Procedures, Triggers.
• Complete project lifecycle experience with excellent communication skills and problem solving capabilities.

TECHNICAL SKILLS

BPM Platforms: PRPC v5.x, PRPC v6.x, PRPC v7.x

Solution Frameworks: Automated Testing Framework, Autonomic Event Services (AES),Direct Capture of Objectives (DCO), Internet Application Composer (IAC)

Languages: Java SQL, PL/SQL, HTML, JavaScript, XML, WSDL

Scripting Languages: HTML, JavaScript

Web Servers: Apache, Tomcat

Application Servers: IBM WebSphere Application Server

Operating Systems: Ubuntu (Linux), Windows NT 2003/2007/12 , Windows 8, Windows 10

RDBMS: Oracle, Microsoft SQL Server

Database Tools: SQL Advantage, Oracle SQL Developer, MSSQL Query Analyzer

PROFESSIONAL EXPERIENCE

Confidential, Portland, Oregon

PRPC System Architect

Responsibilities:

• Development using PEGA Rules Process Commander V 7.1 according to the Business Requirement.
• Worked with the Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Creation of Class structure in Pega PRPC, HTML rules, Properties (Data types) and Correspondences
• Reviewed business rules and created a scope document
• Designing of the user interface
• Involved in developing of the user interface in swings.
• Implemented POC for DWA and have given demo to business users.
• Involved in Procedures in PLSQL to validate the data
• Design of class Structures and Properties.
• Integrated Quote System with data collection system using SOAP Connector
• Created Agents and Service Package rules
• Developed a java FTP client to upload a PDF file from PEGA to secured FTP folder.
• Created declarative page to manage configuration elements.
• Created data table to update configuration elements..
• Created Flows, Screen Flows and Sub Flows, Activities as per the requirements.
• Created Circumstancing rules for the edge cases.
• Creation of Declarative expressions for a value change on the properties.
• Extensively used Tracer, Clipboard tool and Rule Inspector to perform unit testing during Application development and debugging.
• Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
• Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
• Worked on customization of Harness and Sections rules.
• Implementation of decision tables to manage product category and BSBS codes
• Created roles, broker users and portals.
• Created Security Architecture including Access groups, Access Roles etc.

Environment: Web Sphere 6.1, Pega PRPC 7.1 SP2, HTML, Facets 4.3, Oracle 10g, MS-Visio XP, AIX, Windows XP.

Confidential, Jersey City, NJ

PegaSystem Architect

Responsibilities:

• Developed all the interfaces required to communicate with Cross commits using MQ,
• JMS, SOAP and File.
• Integrated application with SSO (Single Sign On) for authentication
• Played a key role in all the environment and infrastructure tasks involving installationof PRPC, Frameworks
• Acted as System Administrator and maintained Rule set, Application and access group, Work Group.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created Mandatory and Situational document specialization for documents uploaded to Documentum.
• Created product rules and migrated zip files from development to QA, UAT&monitored Performance when regularly.
• Associations Visa/MasterCard with their release documents every fall and spring.
• Involved in Designs for the work flows and the integration pieces.
• Created Several new Services with XML integration with Other legacy as well as Desktop systems through ESB
• Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system, especially considering the volume.
• Automated several processes within Confidential using PEGA PRPC like Fraud Automation which eliminated manual work in creating cases, Fraud Reporting and CB.
• Creation of activities for implementing core business logic.
• Provided Technical knowledge and direction to Business for selecting the correct path from PEGA Perspective
• Worked with business to prioritize Production issues and enhancements
• Helping manage offshore resources with regards to design, delegation of tasks, andExplanation of client requirements on deliverables.
• Developed Core Services for creating cases from cross commits like NBST and Image Utility, as they are the feed for e-Workflow.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Worked on BIX (Business Intelligence) and automated systematic extracts of Work
• Object content as XML for MIS reporting.
• Work with the team to achieve timely resolution of all defects/ Production issues meeting or exceedingSLA
• Conducted Code reviews to adhere PEGA guardrails and to ensure high code quality
• Played a key role in Defect Resolution and achieving timelines for the project

Environment: PEGAPRPC 7.1,CPMHC, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA,MS Visio

Confidential, East Rutherford, NJ

PRPC System Architect

Responsibilities:

• Worked with Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Understand various components of the system configuration and applied intelligence to the conversion issues.
• Used PRPC's List View and Summary View reporting functionality to enhance business agility, measure business value and streamline processes
• Created activities and steps for implementing core business logic
• Involved in implementation of CPM framework
• Experience in creating Status Reports, Application profiles, Application Versions, Project resources, Project templates
• Created Operators and Workbaskets, Test types, Test environments, and Test applications.
• Preparing environment for development by creating required Classes, RuleSets, RuleSet Versions, Access Groups, etc.
• Configured service level agreements (SLA) by setting goal and deadline intervals in order to process the credit card application and Escalated the issue as needed
• Creation of HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Created Rule-Obj-Class, Rule-Obj-Property, Rule-HTML-Property and Rule-Obj-Model instances.
• Involved in the creation of user interface using Rule-HTML-Harness, Rule-HTML-Section and Rule-Obj-HTML.
• Validated content on the pages using JavaScript and Application development using Flows, Flow Actions, Declare Rules, Activities, Field Values, etc.
• Experienced in integrating Pega with SOAP web services using Connectors/Services
• Involved in meetings with project managers, Users and other development teams in developing a coherent view of the system.

Environment: PRPC V7.1,PRPC V6.3, Windows, Web logic, MS Visio 2003, SQL, HTML, XML, and Oracle 10g.

Confidential, Detroit, MI

Pega Developer

Responsibilities:

• Reviewed business rules and created a scope document
• Implemented POC for DWA and have given demo to business users.
• Involved in Design of class Structures and Properties.
• Integrated Quote System with data collection system using SOAP Connector
• Created Agents and Service Package rules
• Developed a java FTP client to upload a PDF file from PEGA to secured FTP folder.
• Created declarative page to manage configuration elements.
• Created data table to update configuration elements..
• Created Flows, Screen Flows and Sub Flows, Activities as per the requirements.
• Created Circumstancing rules for the edge cases.
• Creation of Declarative expressions for a value change on the properties.
• Extensively used Tracer, Clipboard tool and Rule Inspector to perform unit testing during Application development and debugging.
• Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
• Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
• Worked on customization of Harness and Sections rules.
• Implementation of decision tables to manage product category and BSBS codes
• Created roles, broker users and portals.
• Created Security Architecture including Access groups, Access Roles etc.

Environment: Web Sphere 6.1, Pega PRPC 6.3 SP2, Facets 4.3, Oracle 10g, MS-Visio XP, AIX, Windows XP.

Confidential

Sr. Java Developer

Responsibilities:

• Designed and developed the application using StrutsModel View Controller (MVC) design Pattern.
• Involved in designing the Graphical User Interfaces using HTML, JSP and JSF.
• Used Struts/MVC framework to enable the interactions between JSP/View layer and implementeddifferent design patterns with J2EE and XML technology.
• Used MySQL database to store data.
• Used JavaScript for client side validations and validation frame work for server side validations
• Involved in debugging to understand the code flow and did clean up in existing code.
• Involved in configuring web.xml and struts-config.xml according to the Struts framework.
• Used JQuery for UI centric AJAX behavior.
• Extensively used HTML, JavaScript and AJAX for client side development and validations.
• Used Eclipse as Java IDE tool for creating various J2EE artifacts like Servlets, JSP's and XML.
• Developed Web Services using XML messages that use SOAP. Developed Web Services for Payment Transaction and Payment Release.
• Wrote test cases in Junit for unit testing of classes and implemented the logging using log4j.
• Went going through bug queue and assigning bugs to team members, analyzing and fixing bugs, and Filing, following-up, and escalation of bugs.
• Involved in deploying the application in test environment using Tomcat.
• Used Rational Clear Case and Clear Quest for software version control and change management.

Environment: Java/J2EE, Servlets, JSP/HTML, XML, JQuery, AJAX, Hibernate, DB2 RDBMS, UML, Rational Clear Case and Clear Quest, ANT, Windows XP, Tomcat Server, Log4J.

Confidential

Java/J2EE Developer

Responsibilities:

• Involved in complete life cycle of software development including designing, developing, testing, and deployment of application.
• Developed Session Beans for JSP clients.
• J2EE Architecture was a combination of Apache Struts implementing MVC model.
• Involved in design and development of three-tier architecture.
• Developed Use Case Diagrams and Class Diagrams using Rational Rose.
• Developed the user interfaces using JSP embedded with JSTL based on MVC architecture.
• ANT script is used to create WAR and EAR files.
• Created Java Servlets and other classes deployed as EAR file, connecting to SQL server database using JDBC.
• Developed the business logic using Java Beans and Session Beans.
• Developed a tool to retrieve and send data to third party service provider. This feature was implemented using XML, SOAP.
• Developed Event Logging& Error Reporting application using Servlets.
• Built customer tag handlers and description library.
• Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL).
• Developed system to access to legacy system database (JDBC).
• Developed remote accessing to customers’ requirements.
• Modeled EJBs and other classes using Rational Rose.
• Designed data flow system, divided data flow to modules, defined function and interface.
• Designed database RE diagrams tables, data constrains, triggers, stored procedures and functions (MS SQL Server, SQL).
• Developed procedures and functions, user interfaces and error handles for bookkeeping and RMB transaction modules (SQL), writing user manual and training users.

Environment: JDBC, JSP, XML, Oracle 10g Schema 1.0, XSLT 1.0, XSL, Spring Framework, SOA, MQ Series, JSF, Hibernate, Web Logic 6.0, Oracle 8i, J2EE(Servlets, JSP, JDBC, JDK1.2. Struts, WAS 5.0, WSAD 5.1, ANT.)