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Sr. Salesforce Developer Resume

Dallas, TX

SUMMARY

  • Over 8+years of IT experience wif above 5 years’ experience in the Salesforce.comCRM Platform and 3+ years of experience wif Java technologies. Involved in various development of applications using Salesforce.com CRM, Force.com platform as an Administrator and Developer.
  • Experience in developing client specific solutions in SFDC related technologies such as Apex (Classes, Controllers & Triggers), Batch Apex & Apex Web Service, Visual Force (Page, Component & Controllers), Apex triggers.
  • Extensive noledge about Salesforce setup menu, Configuration, Customization,Custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.
  • In depth noledge on CRM business processes like Campaign Management, Lead Management, Account Management, Opportunity Management, Support Process, Forecasting, Campaign management, Lead Management, Role Hierarchy, Order Management, Account Management, Case Management in a multi - tier environment.
  • Good Experience in designing of custom objects, custom fields, Role Based Page layouts, Workflow Alerts, Process Builder& Actions, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report Folders, Report Extractions to various formats, Design of Visual Force Pages,Record Types, Dashboards and Email generation as per application requirements.
  • Worked on various standard modules of salesforce.com such as service cloud, Force.com IDE, Marketing Cloud, Community cloud, Sales Cloud, Service Cloud, Custom Cloud and Analytics Cloud.
  • Experienced In SFDC Configuration & Customization- Creating Users, Roles, Profiles, Record Types, Page Layouts, Search layouts, Validation rules, Communication Templates, Workflow rules, Approval process, Process Builders, Visual flows, Reports, Dashboards, Single Sign-on (SSO) and Security Controls to ensure dat protected data is available only to the authorized users.
  • Implemented customizations using Apex classes, Visualforce pages, Apex Controllers (Custom, Extension & List), web service integration using SOAP, REST,XML,JSON,AJAX, and Salesforce API's, SOQL, SOSL, Aggregate queries and Force.com API.
  • Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
  • Good working noledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
  • Experienced on force.com platform using apex classes and triggers, web service integration using SOAP, REST, force.com IDE, and validation rules.
  • Experience in working wif Sales force developer (Apex, visual force, force.com IDE, SOQL and Webservices / Metadata API).
  • Experience in the process of migration from Classic to Lightning environment and enhancing all the existing Visual force pages and make them compatible wifSalesforceLightning.
  • Experienced in SalesforceLighteningfor UI design and Lightningpages wiflighteningstyle sheets.
  • Good experience in developingsalesforceLightningApps, Components, Controllers and Events.
  • Experienced onLightningcomponents by using Aura frame work.
  • Involved on creatingLightningPages inside Lightning Community Builder.
  • Designing and Implementing Security and Sharing model of the Salesforce org by developing and configuring Profiles, Field Level Security, Organization Wide Defaults, Roles, Sharing Rules Manual Sharing and Permission Sets.
  • Experience in implementing Web-to-Case, Email-to-Case to generate cases for Case objects.
  • Involved in Automated business process by using Workflow Rules, Process Builder and Approval Process for automatedalerts, field updates, and Email generation according to application requirement.
  • Assigning Roles/ Profiles to ensure optimal data access and security.
  • Strong implementation and rollout experience wif salesforce.com CRM,Sales cloud, Service Cloud, Marketing cloud, Collaboration cloud, Communities, Sites and Force.com platform.
  • Having worked on salesforce.com Sandbox and Production environments which include creating and refreshing sandbox from time to time and deployment in between sandbox and production by using Force.com Migration Tool and Change set.
  • Experienced in web technologies like HTML5, CSS3, JavaScript, Angular JS, Bootstrap, JQuery, JSON, AJAX, XML,JSON.
  • Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers, and views in Oracle SQL, PL/SQL.
  • Excellent programming skills in J2EE technologies including Enterprise Java Beans (EJB), Servlets,JSP, JSF, JMS, JDBC, Hibernate, Struts, XSLT, SOA.
  • Having good experience on customizing applications using ECLIPSE IDE wif force.com plug-in andforce.com IDE.
  • Expertise in design and development of use cases and class diagrams using UML/Rational Rose and Microsoft Visio.
  • Managed various release deployments using Force.com Migration ANT tool and Change Sets for components migration across various sandbox and production environments.
  • Responsible for Direct Interaction and Communication wif the clients, requirement gathering, analysis, workdelegation, development and deployment of the software projects.
  • Experience in all phases of SDLC like including requirements gathering, analysis, designing, coding, Test Driven Development(TDD), Continuous integration(CI), documentation and extensive experience in Agile and Waterfall Methodologies.
  • Capable of rapidly learning new technologies and successfully applying them to projects and operations.
  • Efficient team member wif excellent work/time management skills, excellent leadership, analytical, communication and interpersonal skills and ability to work under strict deadlines. Willing to relocate: Anywhere.

TECHNICAL SKILLS

Salesforce Technologies: Saleforce.com platform, Apex Language, Apex Trigger, Apex Class & Apex, Visual Force, SOSL, SOQL, Email Services, Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud,Lightning, Formula, Validation rules, Controllers, Controller Extensions, Users, Packages, Data Loader, Import Wizards, Workflow Rules& Approvals Process, Process Builder, Communication Templates, web services SOAP,REST.

Custom Integration and Management tools: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Sandbox Data Loading, MS Visio, HP ALM, QC, JIRA,GIT HUB.

Force.com Tools: Force.com Explorer, Eclipse IDE plug-in, Apex Data Loader,ETL Data Extraction, Workbench, Force.com Apex Explorer, Apttus, ANT Migration Tool, Force.com Excel Connector and Force.com Eclipse IDE Plug-in.

Scripting Languages: HTML5, CSS3, JavaScript, Bootstrap, JQuery, JSON, AJAX, XML, DHTML, PHP,XHTML, Angular JS, SASS, UI Concept Modeling/Wire framing, Node.JS.

Server Programming: C,C++, Java,J2EE, XML, XSLT, JSP, Servlets, AWT, Java Swing, JavaBeans, JMS, JNDI,Java Server Faces (JSF), Hibernate, mybatis, Event Driven Architecture, Spring, COM, JDBC 3.0, SQL, WSAD, Web Methods

Database: MS SQL, Server, SQL, Oracle,PL/SQL, MongoDB.

IDE and Tools: Notepad++, Eclipse IDE, Adobe Dreamweaver, Sublime Text Editor, Photoshop.

Web Servers: Apache Tomcat, HTTP Web Server, GIT, Jasmine

UI Tools & Technologies: Adobe Flash wif Action Script 3.0, Adobe Photoshop CS5, Adobe Illustrator CS5, GIF Animator, Adobe Fireworks and Photo Impact, Microsoft Visual Source Safe.

Microsoft Office Suite: MS Word 2007, MS Excel 2007, MS PowerPoint 2007 and MS Visio.

Hardware &Software: Software Installations, Major and Minor Repair.

Operating Systems: Windows 2003, Windows XP (Prof), Win 7,Linux

PROFESSIONAL EXPERIENCE

Confidential, Dallas TX

Sr. Salesforce Developer

Responsibilities:

  • Experienced In SFDC Configuration & Customization- Creating Users, Roles, Profiles, Record Types, Page Layouts, Search layouts, Validation rules, Communication Templates, Workflow rules, Approval process.
  • Designed, developed, deployed page layouts, components, custom objects, custom tabs, apex classes, visual force pages to reach the needs of organization.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Created profiles and implemented object level, field-level and record-level security and managed roles, visibility settings.
  • Experienced in Service Cloud, Sales cloud, Marketing Cloud, Collaboration Cloud and SFDC Customer Community for All Partner portal, Customer portal.
  • Implemented SFDC Sales cloud, Service Cloud, Web Services, Created group, provisioning and marketing teams.
  • Experienced in SFDC implementations such asSalesCloud, MarketingCloud andSalesforceChatter.
  • Experienced in Campaign Management and Generating Leads implementation inside Marketing Cloud.
  • Setup Live Agent as part of Case Management implementation inside Service Cloud.
  • Designed Visual Force pages, Custom objects, Validation rules, and triggers by using Apex as per Client requirement.
  • Developed rich UI visual force pages using HTML5, CSS, JavaScript and jQuery.
  • Created email templates and inbound emails using Visual force for the clients and customers.
  • Worked wif field & page layout customization for the standard objects like Account, contacts and Leads.
  • Developed customized Reports, Dashboards for business users and managers, developed custom report using visual force pages.
  • Created email templates in HTML and inbound emails using Visual force for the clients and customers.
  • Implemented custom Visualforce page and controller extension for different sites and for different Application involved.
  • Experienced in New lightning UI Interface Experience in Salesforce.
  • Worked on Visual Force Components, Visual Force Pages in Salesforce using Lighting Design System.
  • Extend or build new apps wif the Lightning app builder and lightning components.
  • Experienced onSalesforceLightning Process Builder, Lightning UI and creating Visual Workflows,Salesforcesupport communities, Chatter groups and Portals.
  • Technical Knowledge aboutSalesforcelightning schema builder, process builder, app builder, components and lightning connect.
  • Hands on Experience onSalesforceLightningfor Customizing Reports and Dashboards for business use.
  • Involved in usingLightning, Process Builder and Workflows, Worked on customization of visual force to haveLightningExperience for Applications.
  • Customized existing Visualforce to align wifsalesforcenew Lightning UI experience.
  • Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Designing and Developing the Classes, Triggers, Standard Controllers, Custom Controllers, Controller Extensions as aSalesforceSystem Developer and DevelopingBatchApex classes and running them through Apex jobs on daily basis.
  • Used Salesforce Automation Process (SAP), Created workflow rules, Process Builder and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application using Force.com IDE.
  • Engaged wif internal support team on implementing a several enhancements for automation of business process using schedule andbatchapex.
  • Experience in Data Migration using Import Wizard, Excel Connector, Workbench and other integration tools like Apex Data Loader.
  • Responsible for all the Data Migrations using Data Loader for all projects in CSV files.
  • Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com objects.
  • Written SOQL, SOSL queries in apex triggers and controllers and followed salesforce best practices for querying large data sets and to have results wifin the governor limits.
  • Worked wif salesforce SOQL for querying against various standard and custom objects in Apex Controllers, Triggers and Batch classes; used SOSL for custom searching against Accounts, Contacts and Opportunities.
  • Experienced in developing Web Services for handling inbound requests from external web services and outbound calls to external systems using Force.com Web services API.
  • Creating Web Services for handling requests and API and SAAS based applications using REST or SOAP based web services.
  • Developed apex web service SOAP and REST classes for external application to consume data from salesforce.
  • Experienced in web service integration using SOAP, REST using XML, JSON formats & AJAX Calls, and Salesforce API's, SOQL, SOSL, Aggregate queries and Force.com API.
  • Having worked on salesforce.com sandbox and production environments for development and testing and tan to production environments.
  • Experience working wifsalesforcesandbox and production environments, deployment of code using change sets andANTmigrationtooland force.com IDE.
  • Createdunittest cases and coordinated change requests to drive the business requirements duringIntegrationandTestingstages.
  • Attending daily AGILE SCRUM meetings, and update the status on day-day basis wif what is done and what TEMPhas to be done.

Environment: Saleforce.com CRM, Apex classes, Apex triggers, SOQL,SOSL, Visual force pages, Lightning, Sales Cloud, Service cloud, Marketing Cloud, Custom/Extension Controllers Batch Jobs, Communities, Process Builder, Data Loader, Web Services, REST,SOAP,AJAX,XML,JSON,ANT Migration Tool, HTML5, CSS3, JavaScript, jQuery.

Confidential, Chicago, IL

Sr. Salesforce Developer/Admin

Responsibilities:

  • Interacted wif different lines of business users for gathering requirements and prepared Technical Design Document for the business use cases.
  • Worked as Salesforce.com Developer and Administrator in the organization.
  • Developed the Custom objects, validation rules, Page layouts, Custom tabs, Record Types, and Search Layouts to organize fields, custom links, related lists, and other components on record pages to suit to the needs of the application.
  • Worked on customization of different standard objects like Leads, Accounts, Contacts, Opportunities, Products, Price book, Campaigns and Cases.
  • Involved in Salesforce Cconfiguration activities like creating custom fields, formula, roll-up summary fields, dependent pick lists, page payouts, record types, validation rules.
  • Defined various relationships wif objects using Lookup and Master-detail and many-to-many using junction objects.
  • Created and configured custom report types, custom Reports - Tabular, Summary, Matrix, and Joined using salesforce Report Builder based on the business requirements from the business users.
  • Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
  • Configured Salesforce Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.
  • Involved in Assignments Rules, Escalation rules and Auto-Response Rules Configuration and Customization in Case Management.
  • Assisted end users wif administrative tasks - creating Users, changing permissions on Profiles, creating Permission Sets, Groups and creating Reports, Dashboards.
  • Implemented public access settings for sites, restricted login hours and restricted login IP ranges on profiles.
  • Administered and supported the CRM application for large number of users in Sales and Service Cloud.
  • Configured and Customized Sales Cloud, Service Cloud, Marketing Cloud, Collaboration (Chatter) and Communities Clouds.
  • Made new feature enhancements on Service cloud and Sales Cloud console view and developed Visualforce Components.
  • Implemented Customer portal, High Volume Customer portal and communities.
  • Implemented Web-to-Lead for Leads generated from web and Web-to-Case, Email-to-Case for Cases sent to a centralized email.
  • Worked wif Visualforce components to display list of records wif tabbed pane based on Account in different detail pages.
  • Developed rich UI visual force pages using HTML5, CSS, JavaScript and jQuery.
  • Implemented jQuery framework in different visual force pages for front-end validations and hiding various sections based on user selection.
  • Designed, and developed Apex Classes and Apex Triggers for functional needs in the application.
  • Implemented best practices and coding standards in developing Apex Controllers (Custom, Extension) and Apex triggers.
  • Good experience in writing SOQL, SOSL, Aggregate, Relationship queries in apex classes, triggers and batch classes and customized queries to avoid governor limits.
  • Written apex controllers for searching across various objects and creating records in a junction object by using apex extension, wrapper classes and visual force pages.
  • Written apex test classes for code coverage of all apex controllers, triggers and web services.
  • Implemented best practices in the application for Triggers and web services and have code follow salesforce governor limits.
  • Performed data migration activities using Data Loader to insert, update and export of data fromSalesforce.com objects.
  • Used SOQL/SOSL wif consideration to Governor Limits for manipulation needs of the application using platform database objects from Salesforce.com objects.
  • Integrated the Web Services SOAP & REST using XML,JSON for extracting the data from external systems to display in the pages ofsalesforce.com.
  • Maintained sandbox environments and deployed components across different sandbox to production instances using Change Sets and Force.com migration tool.
  • Used Sandbox for Testing and Migrated the code to the Deployment instance after testing using Change sets and Force.com MigrationANT Tool.
  • Participated in Scrum meetings as part of Iteration development process.

Environment: Saleforce.com platform, Apex, Visual Force, SOSL,SOQL, Data Loader, Workflow & Approvals, Process Builders, Sales cloud, Service Cloud, Marketing Cloud, Communities, Data Migration, Security Controls, Data Loader, Web Services, REST,SOAP,AJAX,JSON,XML,ANT Tool, HTML,CSS, Bootstrap, JavaScript, JQuery, Agile methodology.

Confidential, Mountainview CA

Salesforce Developer

Responsibilities:

  • Worked wif the user group for requirement gathering throughout the planning and implementation and provided estimates to the client.
  • Extensive experience in creating Web-to-Case, Email-to-Case, Case Escalation Rules, Assignment Rules.
  • Created different Workflow Rules and Approvals for various Support processes.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Configured and Customized Sales Cloud, Service Cloud, Collaboration (Chatter) and Communities clouds.
  • Setting up Service Cloud Console, Cases(Web to case, email to case), Solutions, Case Assignment.
  • Implemented new customer support solution usingSalesforce.com Service Cloud. Maintained and improved existing Sales Force implementation.
  • Created Customer portal community, developed Visualforce pages as per the business requirements and configured the portals.
  • Worked on Styling the Customer Community pages by redesigning the login page using Site Templates, Custom Visualforce Pages, CSS and JQuery UI.
  • Designed, developed and deployed Apex Classes, Visual Force Pages, Components, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Developed and scheduled variousBatchApex classes using Apex Schedulable classes on hourly basis.
  • Responsible for all the activities related to configuring Data Loader, uploading data in CSV files intoSalesforce.com, checking for the correctness of the data.
  • Extensive experience inSalesforce.com setup,configuration, customization, Administration, Data Migration and Integration tools like Apex Data Loader .
  • Worked wif SOQL & SOSL queries to store and download the data from Salesforce.com platform database.
  • IntegratedSalesforcewif external application to call theSalesforceAPI through Apex callouts.
  • Developed custom SOAP and REST Web Services using XML and JSON inSalesforceand published for External applications consuming.
  • Integrated the Web Services for extracting the data from external systems to display in the pages ofsalesforce.com.
  • Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Deployed application from Sandbox to different other Sandbox as well as into Production environments using Change Set andANT Tool.
  • Extensively involved inAPEX UnitTesting(UT) using Test Methods by using Force.Com utilities and was involved in theIntegrationTesting.
  • Participated in Daily Standup and demos wif the client as part of Agile methodology.

Environment: Salesforce.com platform, Apex, SOSL,SOQL, Visual Force (Pages, Component & Controllers), Data Loader, Sandbox, Eclipse IDE, SFDC Customer Portal, workbench, chatter, Web Services, SOAP API, REST API,AJAX,JSON, Sales Cloud, Service cloud, Reports, Custom Settings, Workflows and Approvals, ANT Tool, HTML, CSS, JavaScript, JQuery.

Confidential, Plano TX

Salesforce Developer

Responsibilities:

  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Deliver continuing support in the areas of SFDCconfiguration, administration, Customization, reporting, data migration, solution design and project co-ordination.
  • Managed theSalesforce.com CRM application and Worked on maintaining the functional areas of data management, accounts, contacts, campaigns, and opportunities.
  • Maintain and create workflow rules, validation rules, formula fields, escalation rules, auto-assignment rules.
  • Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates.
  • Created and maintained User Roles, Profiles, System Level Security & Application Level Security.
  • Worked on Sharing Rules based on Role Hierarchies and created manual sharing for accessing records. Worked on different things like Components, Custom Settings, Sites and Static Resources, Debug logs and System Log.
  • Experience in working both Sales Cloud, Service cloud, Marketing Cloud and Community Cloud.
  • Developed Visual force Pages to customize the view and functionality of the Knowledge Articles dat were required by the Organization.
  • Developed Apex classes on Force.com platform to customize application according to functional needs.
  • Created and managed complex workflow rules, data validation, and system triggers.
  • Supported, enhanced and developed solutions on the Force.com platform, utilizing the Force.com API, APEX, Visualforce and integrating apex applications.
  • Responsible for all the Data Migrations using Data Loader for all projects in CSV files..
  • Used SOQL and SOSL conceding the governor limits to achieve the required result.
  • Implemented and Consumed Knowledge Base Dashboards & Reports App Exchange for providing Reports and Dashboards dat monitors the Knowledge Base.
  • Worked in developing and consuming REST, SOAP web services Using XML,JSON formats and AJAX Calls in service oriented architecture.
  • Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
  • CreatedANTScripts for the migration from sandbox to Production Environment.
  • Involved inUnitTesting, for the customizations and developments done during the project.
  • Attending daily AGILE SCRUM meetings, and update the status on day-day basis wif what is done and what TEMPhas to be done.

Environment: Saleforce.com platform, SOSL, SOQL, Sales Cloud, Service cloud, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Web Services, SOAP,REST, XML, JSON, AJAX, HTML, CSS, JavaScript, JQuery, ANT Tool.

Confidential, Cheyenne, Wyoming

JAVA Developer

Responsibilities:

  • Gathered and analyzed the requirements and converted them into User Requirement Specifications and Functional Requirement Specifications.
  • Involved in Full Software Development Life Cycle (SDLC). Used Agile Methodology to develop the entire application.
  • Designed and implemented the User Interface using HTML, CSS, JavaScript, JQuery and SQL Server.
  • Developed Interfaces using JSP based on the Users, Roles and Permissions. Screen options were displayed on User permissions. dis was coded using Custom Tags in JSP using Tag Libraries.
  • Created Web services using Advanced J2EE technologies to communicate wif external systems.
  • Designed and developed database in Oracle.
  • Worked in all the modules of the application, which involved front-end presentation logic developed using JavaScript.
  • Developed CSS style sheets to give gradient effects. Developed page layouts, navigation and icons. Applied industry best practices and standards when project requirements were lagging.
  • Implemented login page using HTML, CSS, jQuery, AJAX and JSON.
  • Used JQuery plugins auto complete, validation, drag and drop and more exceptionally.
  • Used Twitter Bootstrap, SASS and other front end frameworks to develop User Interface wif responsive design.
  • Involved in developing various generic JavaScript functions used for validations.
  • Produced content pages wif CSS layout and style markup presentations and also used JavaScript methods and properties.
  • Used XML for developing a dynamic and flexible system for handling data.
  • Packaged and deployed the entire application code to an integration testing environment for all the releases and Involved in Continuous integration(CI).
  • Performed the role of support engineer for the internal users and halped them in getting used to the application, generated reports and saved them for further access to the users.
  • Developed different SOAP services and Web Services using XSD, WSDL and SOAP.
  • Debugged the application using Firebug to traverse the documents and DOM Functions using Firefox IE Developer Tool bar for IE.
  • Worked closely wif QA team and fixed QA bugs as well as production issues.
  • Worked on cross browser compatibility issues and fix the bugs pertaining to various browsers
  • Focused on Test Driven Development(TDD) thereby creating detailed JUnit tests for every single piece of functionality before actually writing the functionality.

Environment: JSP, Servlets, Struts, Hibernate, HTML, CSS, JavaScript, JQuery, AJAX, JSON,SOAP, JUnit, XML, SASS, DOM, SQL Server, Weblogic 10.3.1(Oracle App server), Apache Axis 2.x, WebServices, Eclipse, Agile.

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