PROFESSIONAL SUMMARY:

• Salesforce developer with 7 Years of IT experience dat includes around 5 years of experiencein Salesforce.comCRM Platform.
• Experience inAdministration,Configuration,Implementation,Lightning, and support experience withSalesforce platform.
• Experience in SFDC Configuration tasks like creating Profiles, Permission sets, Roles, Users, Email Services, Approvals, Master Detail Relationship, Lookup Relationship, Roll - Up Summary, Many-to-Many Relationship, Data validation, formula fields, Workflows Rules, Reports, Page Layouts, Dashboards, Tasks and Events.
• Experience in implementing Salesforce Customization using Apex classes, Triggers, Visualforce Pages, Apex controllers, Apex Web Services, Force.com IDE, SOQL and SOSL.
• Hands full of Experience on Bulk API Using Batch Apex, Apex scheduler, Queueable Apex, Future Apex.
• Hands on experience in writing queries usingSOQLandSOSLin Apex Classes and Triggers.
• Creating Custom Apps,Custom fields, Profiles, Applying Sharing Rules, Handling Page Layouts,Search Layouts, and Related List and defining Field Dependencies, custom buttons,Validation Rules, workflows, approval processes.
• Complete understanding of governor limits.
• Experienced in Understanding Salesforce Security Model, Sharing Settings.
• Written Apex Test Classes to ensure at least 75% code coverage for migration from Sandbox to Production environment.
• Proficient in Data migration and integration using Data Loader and Import Wizard.
• Worked with Exceptional Handling and displaying custom error messages for TEMPeffective end user interactive experience using visual force pages.
• Strong Working Experience in Salesforce Lightning framework, Aura Framework, Lightning Components, Lightning Applications.
• Experience in using Built-in (Standard) Events provided by Salesforce Lightning.
• Strong Experience in creating and handling application/component Events as per the requirement.
• Enable Live Agent and Omni channel for the organization.
• Enable Entitlement and Milestones in service cloud.
• Worked on Salesforce1 mobile platform administration and development.
• Experienced in building single page web applications using Lightning Components.
• Experience in creating Lightning Tabs for Salesforce1.
• Experienced in Lightning App Builder to customize Lightning Experience.
• Used Out-of-the-box Salesforce Lightning Design System (SLDS) for Rich and responsive UI applications.
• Having Working experience with JavaScript, jQuery, CSS, JSON, Ajax tool kit.
• Certified in SFDC Administrator (ADM-201).
• Certified in SFDC Platform Developer-me (DEV-401).
• Thorough understanding on the Life Cycle of Development including Salesforce Deployment/Packaging TEMPeffectively using Eclipse IDE, Change Sets and Ant Migration tool.
• Experience with Salesforce.com SOAP and REST APIs based Web Services to Integrate Legacy Systems to Synchronized the data in Salesforce.
• Involved in creatingreportsand dashboards.
• Extended or build new apps with the Lightning app builder, and Lightning Community builder for Communities.
• Experienced on sales cloud by involving in data management.
• Worked on Marketing Cloud.
• Experienced on Service Cloud.
• Experienced in implementing Communities.
• Experience in reviewing Test Procedures, defining Test cases, analyzing bugs, interacting with team members in fixing errors and User Acceptance Testing (UAT).
• Able to understand user requirements and convert them into of Salesforce.com technical requirements, system configuration.
• Experience inagiledevelopment methodology.
• Experienced on Process Builder, workflow rules to automate the business process.
• Experience in Salesforce Force.com platform/Sales Cloud/Service Cloud implementations.
• Experienced in working with (GIT, SVN) Version control tools for code reviews.
• Compose Case management process Web-to-Case, Email-to- Case, Case Auto-Response Rules, Case Assignment Rules and Escalation Rules.
• Implemented REST API based web services to Integrate Legacy Systems to Synchronized the data.
• Experience in integrating Salesforce.com with ERP application SAP using ETL informatics-on-demand.
• Worked on Workflows rules and Approval Process, Page Layouts, Record Types.
• Proficiency in Object Oriented Programming Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies. Experience in databases such as SQL Server, Oracle and MySQL.

TECHNICAL SKILLS

Languages: Apex, Java, C, C++.

SalesForce.com: Sales Cloud, Service Cloud

Force.com: Visualforce, Apex Classes, Apex Triggers, SOSL, SOQL, Web service Integration, Data Loader, Workbench, BatchApex Jobs, Workflow and Approvals, Dashboards, Lightning Framework, Aura Framework, Salesforce1, Data Integration, SLDS, Communities.

Web services API: REST, SOAP, BULK API

Database: Oracle, SQL

IDE: Force.com IDE, Sublime

Web Technologies: JavaScript, XML, XSL, HTML, AJAX

Windows: NT/2000/XP/Vista/7/8/10, UNIX, Linux

PROFESSIONAL EXPERIENCE

Confidential, TX

Salesforce Lightning Developer/Admin

Responsibilities:

• Created modernEnterprise Lightning AppscombiningLightning Design System, Lightning App BuilderandLightning Component features.
• Upgradedsome Apps fromSalesforce Classic to Lightning Experienceto develop rich user interface and better interaction of pages.
• Worked onSalesforce1 Platformto build Mobile App by enablingLightning Componentsfor use in Salesforce1 mobile platform to make Lightning Application mobile.
• Created multipleLightning Components, addedCSSandDesign Parametersdat makes the Lightning component look and feel better.
• EnabledAura Framework, by addingAura AttributesandAura Handlers for Eventsto focus on Logic and Interactions in Lightning Applications.
• Minimized code inJavaScript Controllersby adding reusable functions inHelperComponent.
• Updated theAPEX ControllerandHelper functionsregularly making theComponent Context Awareas per business requirement.
• Created modern EnterpriseLightning AppscombiningLightning DesignSystem,Lightning App BuilderandLightning Componentfeatures.
• Testedapps by appending multiple components to aLightning ApplicationtherebydeployedApplications fromSandbox to Production.
• Visualforce Pages forLightning Experience, Alternates forJava Script Codes, Sharing Visualforce pages betweenClassicandLightning.
• Worked onLightning Process builderflows, Connect API,Chatterandquick Action.
• Created many of Roles and Profiles for the organization, which halps them in maintaining the Security for different individuals who are working in the organization.
• Developed Validation Rules for the Custom Objects and Approvals for some fields.
• Implemented field level Security, Profile, and audit trail setup.
• Worked on Force.com Explorer for querying Salesforce database using SOQL &SOSL queries and Data Loader for data migration, insert, update, and bulk import or export of data.
• Worked on client-side validations using JavaScript for various Lightning Components in the application.
• Built custom CSS for all Visualforce pages and loaded in the static resource.
• Created Apex REST web service methods to inbound calls to salesforce and supported response in JSON and XML format.
• Working experience with JavaScript, jQuery, JSON.
• Worked on Lightning Process Builder to perform auto processes.
• Created email templates and inbound emails using Visual Force for clients and customers.
• Implemented Service Cloud including:Service Console, Customer Portal & Communities, Case Feed, Entitlements and Milestones and Live Agent.
• Experience in using JavaScript for Client-side controller and halper controller, CSS,
• JSON in Lightning Framework.
• ScheduledApex Batch jobsfor processing large records.
• Worked on data migration from databases to SFDC usingData Loader.
• Worked on Data Loader, which halps us to performCURD operationwith the halp of CSV files.
• Written Apex test methods and test cases with code coverage of more TEMPthan 85%.
• Configured and used Version Control tool (Ex: Git) to maintain repositories for various releases.
• Worked on migrating components using Force.com IDE, Ant migration tool, Change Sets.

Environment: Agile, Salesforce Enterprise edition, Service Cloud, Sales Cloud, Apex, Visualforce, Tigger, AJAX, Workflow & Approvals, Web Services, Lightning Framework, Lightning ComponentsAura Framework, Events Reports, Dashboards, HTML5, CSS3, Email Services, Controllers, Data Loader, JavaScript, SOAP, REST API, JSON, Eclipse IDE, Window 7.

Confidential, VA

Salesforce Admin/ Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements, designed UML and use-case diagrams.
• Maintain data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data
• Implemented Salesforce Service Cloud and Opportunity Management (Case management, Entitlement management, Product & price book, High volume customer portal, Partner portal, Visual force sites) for business support and technical support for its channel customers.
• Implemented field level security, Profile and audit trail setup.
• Customized several Workflows rules, validation rules, Triggers, Apex classes.
• Deployed SFDC package from one organization to other organization.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Customized Email templates and used different error handling techniques to handle the data and send emails depending on the requirement.
• Improved reliability and performance of reporting enables analytics and exception reporting.
• Created Lead, Campaigns to Lead, Assigning task and managing work flows.
• Used Salesforce Automation (SFA) for Sales Lead Management, Campaign Management, Opportunity Management, Account and Contact Management.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Individually worked on creating and implementing the Web-to-Case functionality to solve and track customer issues.
• Implemented Customer Community.
• Involved in Data mapping and Migration of data from legacy systems to Salesforce.com Objects and fields using Data Loader.
• Written Triggers to process incoming service e-mail requests from customers to automatically create new case records.
• Created Custom dashboards displaying real time metrics including forecasts, revenue etc.
• Developed and Customized User interface in Salesforce.com using Visual force, Apex controllers and Force.com IDE.
• Implemented Live Aget to interact with customers.
• Developed and configured various Reports and Report Folders for different user profiles based on the organization initiatives.
• Designed & deployed Custom tabs, validation rules, Approval Processes & Auto-Response Rules for automating business logic.
• Configured Profiled-based IP address restrictions, Organization-wide IP address restrictions and Profile-based login hour restrictions.
• Used GIT to track the version of the code.
• Live Integrations using REST API to Legacy System to synchronize data.
• Migration using - Change Set Deployment, ANT Migration Tool, Eclipse.
• Worked on Customer Community Cloud.
• Created page layouts, search layouts, custom links, related lists, workflows and other
• Components on a record detail and edit pages.
• Written Apex Test Classes to ensure at least 75% code coverage for migration from Sandbox to Production environment.
• Used the Sandbox for Testing and Migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Apex Language, Trigger, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Communities, Security Controls, Rest API, Bulk API, Sandbox data loading, Eclipse IDE Plug-in, Informatica on Demand.

Confidential

Salesforce Developer

Responsibilities:

• Proficient in SFDC Administrative tasks: creating Profiles, permission sets, Roles, Users, Page Layouts, sharing settings, Email Templets, Reports, Dashboards, Tasks and Events, Workflows, and Data validation, formula fields.
• Experience with Apex, Apex Trigger, Visualforce, SOQL, Customer Portal & Partner Portal, Apex Data Loader.
• Developed and configured various Reports, Report Folders and Dashboards for different user profiles based on the need in the organization.
• Created email templates with Merge Fields to personalize Email content.
• Worked on Relationships such as Master-Detail Relationship and Lookup Relationships.
• Implemented Case management process Web-to-Case, Email-to- Case, Case Auto-Response Rules, Case Assignment Rules and Escalation Rules.
• Customize and configuration of Sales Cloud and Service Cloud as per the Business needs.
• Worked on Lead Object to Capture Leads using Web-to-Lead, Lead Assignment Rules, Lead Processes, Lead Auto-Response Rules.
• Proficient in Data migration and integration using Data Loader.
• Writing Test Classes to make sure 75% code coverage.
• Used Validation rules, Formula fields to prevent wrong data into objects.
• Worked on Workflow rules as per the requirement.
• Experience in implementing sharing settings for Entire Organization.
• Used Html, CSS, JavaScript, Ajax tool kit in Visualforce pages for customization of application.
• Experience in Sandbox Environment, Force.com Eclipse IDE, Change Sets.
• Experienced in version control tools GIT.
• Involved in Integration of Salesforce with Legacy Application SAP using Informatica Cloud.
• Worked on Batch Apex, Apex scheduler.
• Worked inAgileenvironments for faster development.

Environment: Apex, Visualforce, SOQL, Triggers, Security Model, Data validation, formula fields, Reports, Dashboards, HTML, JavaScript, CSS, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Eclipse, Sandbox, Production environment.

Confidential

Java Developer(Internship)

Responsibilities:

• Worked in Design, Development and Support phases of Software Development Life Cycle(SDLC).
• dis application is based on Struts framework Struts architecture is a variation of the classic Model-View-Controller (MVC) design paradigm.
• Worked on J2EE concepts which are involved in different phases of SDLC Life Cycle.
• dis system was developed using JSP, Spring MVC, Servlets, JavaScript and oracle Worked on Forgotten Password, Forgotten Username.
• Developed and implemented applications using Eclipse.
• Active participant in team meetings & developed Web forms using Web Services and JSPDesigned and implemented components dat convert data to valid XML dat is transformed by XSL/XSLT files to HTML.
• Worked on CSS, HTML, JSP and GUI.
• Involved in Unit Testing and other testing process.
• Used a different layer called Exception Layer to handle Exceptions.
• Created documentation as required.
• Participate with ad-hoc troubleshooting, functionality problems and performance bottlenecks as needed.
• UsedSQL Queriesand Stored Procedures extensively in retrieving the contents fromSQL Server.

Environment: Java, J2EE, CSS, Servlets, JSP, JDBC, HTML, Eclipse, Tomcat, Oracle.