SUMMARY:

• Having 13 plus years of experience in IT industry and specialized in Manual, Automation (in - house and open source), Functional, API Web services (REST and SOAP), System, Integration, UAT testing and Test Data and Test Environment Setups. Proficient in delivering Mobile
• Client/Server, Web and Cloud applications. Strong Experience in domains like Salesforce (SFDC), Cloud Security, Pharma, Telecom (IPTV), CRM, Media, Entertainment, Mobile, Retail, Finance, E-Commerce, Insurance
• Healthcare, Gaming (Gambling, Slots, Regulations and Compliance), Environmental Science, Digital, etc.
• Good Experience in Waterfall, V-Model and Agile (Scrum, Kanban and customized Agile) methodologies
• Experience in functional automation using selenium web driver and other in-house tools
• Well versed with manual testing concepts, processes, techniques, approaches and methodologies
• Proficient in DB, Data Migration and Back-end testing using SQL queries preparation and execution
• Having good experience in handling Omni channel testing and exposure to POS (point of sale) and WMS
• Well versed with browser compatibility and both desktop and mobile browser responsive testing
• Experience with system, integration and end to end testing on both mobile and desktop platforms
• Well versed with Sales, Service and Chatter clouds of Salesforce.com and force.com, Visualforce, lighting features and CRM configurations
• Well versed with Lead, Account, Contact, Opportunity and Case management of SFDC CRM
• Experience in testing Validation and Sharing Rules, Work Flows, Custom objects, Tabs, Record Types, Page and Search Layouts, Profiles, Roles, Emails and Permission Sets for different users at different levels of organization
• Actively participating in Bug Triage and SCRUM meetings and interacting with Client and Team
• Experience in Bug Reporting, Reviewing, Verification, Compilation, Tracking and Prioritizing them
• Experience on STBs (Set-top-Box), Middleware, Embedded, Retail, Media, CRM, Real time OS and APIs testing
• Well versed with Android and iOS apps (both native and hybrid), risk based and provisioning-based testing
• Experience in creation of Test Plan, Estimation, Metrics, Reports, Schedules, Daily Status and process docs
• Strong Experience in Conducting Agile ceremonies like Backlog grooming, Planning, Review and Retrospection
• Having good experience on Casino Gaming, Compliance, Regulations, Infrastructure and Hardware peripherals testing of Slot Machines
• Proficient with bug tracking and test management tools like Jira, IBM Clear Quest, Test Track Pro, Rally, TFS, Source Forge, Test Link and QA Sync
• Thorough understanding and knowledge of STLC, SDLC, Test Process, Test Methodologies, Testing Fundamentals, Bug Life Cycle and Release Process
• Writing and executing functional, UI, acceptance, regression, integration tests on multi-tiered web applications in a cutting edge Agile and Waterfall environment
• Experience in Compilation/Deployment of builds and building Test Environment from ground-up including set-up of test engines/servers in variety of environments
• Experience in User Interface (GUI), Accessibility (ADA, WCAG, 508, etc. compliances), Backend, Ad-hoc, Compatibility, Exploratory, Database, End-End, System, Integration, Performance, Retesting and UAT testing
• Researching, recommending, building and/or implementing standardized tools to help move faster and get more efficient in carrying out day to day QA activities and tasks
• Key contact for Client interface during User Acceptance Test phases. Manage all reporting, test metrics and scope estimating and provide ongoing support to application development project manager.
• Experience in Design, Develop, Execute and maintaining automated test, smoke and Performance scripts using open source, in-house test and/or commercial automation tools
• Identifying, developing and reviewing test suits for various functional areas based on the product requirements and evaluating, reviewing product specifications and identifying the gaps
• Coordinate all aspects of the project with other teams, such as Data Architecture, Reporting, Quality Assurance, Support, PMOs, Infrastructure, product managers/owners, business Analysts/owners and coordinate different application/environment teams in running integration/interfaces

TECHNICAL SKILLS:

Operating Systems: Windows XP/ NT/2000/9, MS-DOS, UNIX, Linux

Programming Languages: C, C++, Core Java, VB

Scripting and Web: JavaScript, VBScript, HTML, DHTML

Test Automation Tools: Shark, Crawler, Build Server, Selenium (Webdriver, POM), JMeter

Test and Bug Tracking Tools: HP ALM, HP QC, IBM ClearQuest (IBM CQ), Test Track Pro (TTP), Jira, RallyVersion Control Tool: VSS, SVN, Clarity, PSuit, Jenkins, BitBucket, Git

Other Tools: Putty, WinSCP, WinSend, TOAD, PgAdmin, Anywhere Device, Confluence, SlackApplication &Web Server: WebLogic 7.1, Orion 2.0.2, Jboss 4.0.3, Tomcat 7&8, IIS 6.0, 7.5

Databases: Oracle 9i, MySQL, SQL Server, Postgres, HBase, Hadoop, Vertica, Mongo, Ping

Devices: IOS (iPhone and iPad-mini) and Android (nexus and S4)

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Principal Technologist

Responsibilities:

• Analyzing and reviewing Requirements, User Stories and identifying the gaps
• Keep all stake holders up to date on the status of the project/Sprints
• Regression, Ad-hoc, Exploratory, End-End and API Web services (RESTful and SOAP) testing
• Bug Reporting, Validation, Compilation, Review, Prioritizing and Verification
• Plan, Estimate and Organize the work within the team and resource planning
• Attending scrum and client calls to give daily/weekly/monthly status updates
• Review bug reports for errors prior to them being entered into the tracking software
• Functional, System, UI, Accessibility, Integration, Database, Data Migration, Mobile (hybrid and native) and Browser Compatibility testing
• Understanding technical details of Xplatform programs such as Biller Isolation, SDP, Company-wide Payment Services, and articulate the impact for SIT LOBs and developing Test Strategy for the same
• Creating and maintaining functional, non-functional and system test scenarios and plans
• Preparing test plan, providing estimations, reviewing performance and security test plans
• Writing, Updating, Reviewing, Refining and Executing test cases and creation of test data
• Cross-team collaboration with engineering/dev, PMOs, Product Managers and partner teams
• Testing application on different kind of environments like Test, Staging, Pre-Prod and Production
• Setting up and reviewing team/personal goals, giving continuous feedback and team performance
• Enabling the team to prepare for Test Readiness based on IT services knowledge
• Identification of IT services corresponding to consuming microservices
• Validation of IT Webservices interfacing with microservices
• Validation of functionalities end to end from consuming application to micro services, web-services and DB
• Enabling team to do API Test Suite Updation (Automation) on IT Webservices side
• Helping the project team to understand Automation Scripts/Framework for the interfacing calls
• E2E Architecture Understanding & Workflow Documentation
• Identify and document Sequence Diagrams for E2E Workflows from UI - SE layer - IT layer
• Developing Ball-drop artifacts depicting E2E workflows across the Architecture

Environment: SharePoint 2010 and 2013, SQL Server, Maven, Angular JS, NodeJS, Apex, Saleforce.com (SFDC, Sales Cloud, Partner, Customer Community Portal, PSE Console and Service Cloud), Postman, Dell Boomi, pForce, Smart sheets, Bomgar, CTI, Incontact, Coveo Search

Confidential, San Francisco area, CA

QA Lead

Responsibilities:

• Managing 4 engineers of team and 1 to 4 projects in parallel and onshore and offshore coordination
• Analyzing and reviewing Requirements, User Stories and identifying the gaps
• Conduction Risk based and provisioning-based testing
• Keep all stake holders up to date on the status of the project/Sprints
• Regression, Ad-hoc, Exploratory, End-End and API Web services (RESTful and SOAP) testing
• Bug Reporting, Validation, Compilation, Review, Prioritizing and Verification
• Lead, Account, Contact, Opportunity and Case management of SFDC CRM
• Tested Validation and Sharing Rules, Workflows, Custom objects, Tabs, Record Types, Page and Search
• Layouts, Profiles, Roles, Emails and Permission Sets for different users at different levels of organization
• Improving Domain and Project Knowledge and taking non-project initiatives
• Plan, Estimate and Organize the work within the team and resource planning
• Attending scrum and client calls to give daily/weekly/monthly status updates
• Review bug reports for errors prior to them being entered into the tracking software
• Functional, System, UI, Accessibility, Integration, Database, Data Migration, Mobile (hybrid and native) and
• Creating and maintaining functional, non-functional and system test scenarios and plans
• Preparing test plan, providing estimations, reviewing performance and security test plans
• Adding new test cases to an existing test plan and covers ad-hoc and negative test cases
• Writing, Updating, Reviewing, Refining and Executing test cases and creation of test data
• Mentors, guide, help, motivate, inspire, direct and provide solutions to the team members
• Interviewing, hiring and placing candidates in various test positions within the organization
• Maintaining query logs, project related docs and conducting project, defect status meetings
• Cross-team collaboration with engineering/dev, PMOs, Product Managers and partner teams
• Testing application on different kind of environments like Test, Staging, Pre-Prod and Production
• Setting up and reviewing team/personal goals, giving continuous feedback and team performance

Environment: SharePoint 2010 and 2013, SQL Server, Maven, Angular JS, NodeJS, Apex, Saleforce.com (SFDC, Sales Cloud, Partner, Customer Community Portal, PSE Console and Service Cloud), Postman, Dell Boomi, pForce, Smart sheets, Bomgar, CTI, Incontact, Coveo Search

Confidential, Phoenix, AZ

QA Lead

Responsibilities:

• Managing 7 engineers of team and 1 to 4 projects in parallel
• Analyzing and reviewing Requirements, User Stories and identifying the gaps
• Browser compatibility, desktop and mobile browser responsive testing
• Keep all stake holders up to date on the status of the project/Sprints
• Experienced in Automation and execution of Test cases using Selenium
• Bug Reporting, Validation, Compilation, Review, Prioritizing and Verification
• Testing Lead, Account, Contact, Opportunity and Case objects and visualforce and lighting of SFDC CRM
• Tested Validation and Sharing Rules, Work Flows, Custom objects, Tabs, Record Types, Page and Search Layouts, Profiles, Roles, Emails and Permission Sets for different users at different levels of organization
• Regression, Ad-hoc, Exploratory and API Web services (RESTful and SOAP) testing
• Plan, Estimate and Organize the work within the team and resource planning
• Attending scrum and client calls to give daily/weekly/monthly status updates
• Review bug reports for errors prior to them being entered into the tracking software
• Functional, System, UI, Accessibility (ADA, WCAG, 508, etc. compliances), Integration, Database, Data Migration, Mobile (hybrid and native) and Browser Compatibility testing
• Creating and maintaining functional, non-functional and system manual test scenarios and plans
• Preparing test plan, providing estimations, reviewing performance and security test plans
• Adding new test cases to an existing test plan and covers ad-hoc and negative test cases
• Writing, Updating, Reviewing, Refining and Executing test cases and creation of test data
• Mentors, guide, help, motivate, inspire, direct and provide solutions to the team members
• Interviewing, hiring and placing candidates in various test positions within the organization
• Maintaining query logs, project related docs and conducting project, defect status meetings
• Cross-team collaboration with engineering/dev, PMOs, Product Managers and partner teams
• Testing application on different kind of environments like Test, Staging, Pre-Prod (UAT) and Production
• Setting up and reviewing team/personal goals, giving continuous feedback and team performance

Environment: SharePoint 2010/13, Ping DB, Jira, ServiceNow, Confluence, Slack, Slunk, Android and iOS mobiles and tabs, Angular JS, Node JS, Postman, SOA, Oracle

Confidential, San Jose, CA

QA Lead

Responsibilities:

• Analyzing and reviewing Requirements, User Stories and identifying the gaps
• Regression, Ad-hoc, Exploratory and API Web services (RESTful) testing
• Review Test Scenarios and Cases and Bug Reporting, Validation, Compilation, Prioritizing and Verification
• Testing Lead, Account, Contact, Opportunity and Case objects and visualforce and lighting of SFDC CRM
• Tested Validation and Sharing Rules, Work Flows, Custom objects, Tabs, Record Types, Page and Search Layouts, Profiles, Roles, Emails and Permission Sets for different users at different levels of organization
• Plan, Estimate and Organize the work within the team and resource planning
• Performance, Functional, System, Integration, UAT, DB and Browser Compatibility testing
• Attending scrum and HQ QA Director calls and providing daily/weekly/monthly status updates
• Creating and maintaining functional, non-functional and system test scenarios and plans
• Preparing test plan, providing estimations, reviewing performance and security test plans
• Adding new test cases to an existing test plan and covers ad-hoc and negative test cases
• Writing, Updating, Reviewing, Refining and Executing manual test cases and creation of test data
• Mentors, guide, help, motivate, inspire, direct and provide solutions to the team members
• Maintaining query logs, product related docs and conducting project, defect status meetings
• Cross-team collaboration with engineering/dev, PMOs, Product Managers and partner teams
• Testing application on different kind of environments like Test, Staging, Pre-Prod and Production
• Setting up and reviewing team/personal goals, giving continuous feedback and team performance
• Managing 3 to 13 engineers of team including both full time and out sourced and 1 to 5 products in parallel

Environment: Linux CentOS6.6, Jira, JMeter, Selenium, Webdriver, TestLink, BitBucket, Jenkins, Putty, WinScp, Splunk, Flume, Mongo DB, PostgresSQL, HBase, Hadoop, Hive, Impala, Cloudera, Vertica, Apache Tomcat, Apex, Saleforce.com (SFDC, Sales Cloud and Service Cloud), force.com, Lighting, Visualforce, Postman, REST Postman, REST

Confidential, New Albany, OH

QA Lead

Responsibilities:

• Analyzing requirements, User Stories and identifying the gaps
• Attending scrum and client calls to give updates on daily status
• Regression, Ad-hoc and Exploratory testing for uncovered bugs
• Bug Reporting, Validation, Compilation, Review, Prioritizing and Verification
• Regression, Ad-hoc, Exploratory and API Web services (RESTful) testing
• Performance, Functional, System, Integration and end-end testing
• Writing, Updating, Reviewing and Executing manual test cases and creation of test data
• Browser compatibility, desktop and mobile browser responsive testing
• Review bug reports for errors prior to them being entered into the tracking software
• Creating and maintaining functional, non-functional and system test scenarios and plans
• Testing application on different kind of environments like Test, Staging, Pre-Prod (UAT) and Production

Environment: Windows XP, .Net, ASP.Net, VB.Net 6.0, C#, MVC 3.0, Entity Framework, HP ALM, Rally, IBM Sterling OMS, TFS, Selenium, VSTS, SVN, SharePoint, SQL Server 2005, 2008, ASP, Java Script, HTML, XML, XLS, JQuery, AJAX, Kendo UI Controls, IIS 7.5, IE 7/8/9, Chrome, Mozilla, Safari, Postman, REST

Confidential

QA Lead

Responsibilities:

• Preparing test cases for Build Server automation tool
• Testing hardware peripheral, Infrastructure and compatibility testing
• Test Case writing, Updating, Reviewing and Execution
• Bug Reporting, Validation, Compilation, Review/Verification
• Game Compliance, Functional, integration, System and UAT Testing
• Execute test cases and do exploratory testing for uncovered bugs
• Mentors, guide, inspire, direct and provide solutions to team members
• Trouble shooting with machines, hard ware, games and simulator setups
• Testing high priority games and testing games parallel to meet dead lines
• Compilation of build, preparing test report and providing delivery package
• Deliver projects on-time and to specification with an appropriate level of quality
• Preparing and updating checklists/test cases based on the bugs found after the release

Environment: Windows XP, openSuse Linux, C, C++, Tomcat, IBM Clear Quest, Build Server, Test Track Pro, GIG, Beyond Compare, VSS, SVN, Clarity, SharePoint, DACOM, SAS, LAB, Mikohn, ASP, X, Gampro, G2S, Eurasia, Macau, RSA, NSW, Crown, TAS, NZ, USA, Spanish, Russia…