SUMMARY

• Salesforce.com Certified developer with 4+ years of professional Software Development Experience with strong Object - Oriented Analysis, designing and programming technical skills including an extensive experience inSalesforce.com CRM and Force.com platform with proficiency as a Developer and Administrator.
• End to End experience in implementing the Security in Salesforce (OWD, Sharing Rules, Roles, profiles, permission sets, Public Groups, Queues etc.)
• Routinely worked with creating, maintaining and enhancing - objects, fields, record types, email services, custom page layouts and other standard functionalities.
• Automated business process by creating workflow rules, configuring immediate and time dependent workflow rule actions, configuring approval process, escalation rules, assignment rules for Leads and Cases.
• Design of Visualforce Pages, Snapshots, Dashboards, Apex Classes, Apex Triggers, Controllers and various other components as per the client and application requirements.
• Experience working with integration features such as callouts, future methods, REST API.
• Used standard and custom controllers in visual force for development of custom sales force pages as per business requirements.
• Experience in Querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer and Workbench.
• Experience in Batch Apex and Schedule Apex.
• Knowledge and expertise in Salesforce Apttus CPQ simplifying the sales quoting process.
• Hands on experience in building custom lightning components and lightning applications.
• Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete etc.
• Deployment experience using Force.com IDE and change sets as well as hands on Sandbox management experience.
• Proficiency in installing App Exchange applications.
• Good understanding of agile methodology.

TECHNICAL SKILLS

Programming Languages: C, C++, Apex, Java.

Client-Side Programming: HTML, CSS, JavaScript, Bootstrap

Salesforce Administration: Reports, Dashboards, Validation Rules, Users, Roles and Profiles Deployments (Change sets), Workflow Rules, Approval Process, Sandbox Refreshments, Apex, Data Loader, Import Wizards, Packages, Custom Apps, Custom Labels, Portals (Customer and partner), Sharing Settings, Communication Templates.

Salesforce Development: Apex Language, Apex Trigger, Apex Class & Apex Web Service, SOQL, SOSL, Visual Force (Page, Component & Controllers), Data Loader

PROFESSIONAL EXPERIENCE

Confidential, GA

Salesforce Developer

Responsibilities:

• Involved in requirement gathering from users and project execution planning.
• Installed packages like LinkedIn Navigator from AppExchange.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
• Deployed the migrated metadata which includes objects, Workflows, validation rules, list views, profiles using eclipse between two salesforce organizations.
• Configured User Interface settings and created permission sets to set object audit fields.
• Migrated data for standard objects like User, Accounts, Contacts, Leads, Opportunity and custom objects as well.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Worked on Process builder for automating the actions such as creating and updating the object records.
• Involved in setting up field level access for each custom object created based on the user's role within the organization.
• SFDC Technology Apex classes, controllers and extensions, Apex, Triggers, Visual Force Page, SOQL, SOSL
• Created profiles, page layouts, custom fields and dependent pick lists, global pick list values in marketo - salesforce integration.
• Enabled standard salesforce State and Country picklist values for the lead, account and contact
• Responsible to create daily project progress reports.
• Testing and validate the migrated data in sandbox and production as well.
• Provided support for the production go-live.

Environment: Eclipse, Data loader, Controllers, Visual Force Pages, Triggers, API, App Exchange, Custom Tabs, Email Services.

Confidential, GA

Salesforce Developer

Responsibilities:

• Created many reusable Lightning Components with SLDS framework - like Spinner, Error Messages, message alert, File Upload, Modal Box, Email, Grid, and Generic Components etc.
• Integrated with DocuSign, SignNow, Box, and AWS using REST web services
• Overcame the file size limit, while uploading files in to Box, AWS or any other external storage.
• Worked on Meta data API to add or remove Lightning Components or buttons in page layouts with single click.
• Integrated Lightning components into Visualforce pages.
• Used License Management Application (LMA) to manage the licenses of application.
• Templates are created using Microsoft DocGen plugin. Template creation and generations process are done in AWS.
• Created Custom Buttons and used AJAX Toolkit.
• Created custom object to log the errors and exception from the application to keep track.
• Developed several custom reports like tabular reports, matrix reports and joined reports including data filters, groupings, and customized graphs to better assist managers and report folders to provide report accessibility to appropriate personnel.

Environment: SFDC, Apex, Force.com, Controllers, Visual Force Pages, Triggers, REST API, Lightning, SLDS framework.

Salesforce Developer

Responsibilities:

• Implemented new call center application on salesforce service console and provide regular support for user’s size 200.
• Worked with Apttus CPQ, integrating with Salesforce by creating a quoting solution for the company Agency users who are part of a Partner Community.
• Designed and customized visual force pages using controller extensions, custom controllers and standard controllers
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Sent an Email Notification to the Partner through Process builder once after approving the purchase.
• Developed and maintained SFDC analytical reports and dashboards for management review and planning for accurate forecasting purposes.
• Involved in Salesforce.com Application support activities and customizing the apps to match the functional needs of the organization.
• Experience in code check-ins on a daily basis using GIT version control.
• Extensively used Apex Data loader and Salesforce import tools to load Data and used VLOOKUP functions to map the data accurately.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Provided Case Management by Configuring Email-to-Case for end user to submit a case.
• Implemented several enhancements for the existing service cloud application to make it more efficient, streamlining the business needs, with minimal effort.
• Responsible for weekly and monthly data export, updates, and backup for the organization.

Environment: SFDC, Apex, Force.com, Apttus CPQ, Process builder, SOQL, SOSL, GIT, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, Triggers, API, Data Loader

Confidential

Salesforce Developer

Responsibilities:

• Involved in setting up field level access for each custom object created based on the user's role within the organization.
• Interacted with various business user groups for gathering the requirements forSalesforce implementation and documented the Business and Software Requirements.
• Worked with field & page layout customization for the standard objects like Account, contacts and Leads.
• Involved in customizing custom objects, tabs, fields, and page layouts as per the business need.
• Have worked on moving data from external legacy system intoSalesforceapplication using Data loader & CSV files.
• Involved in queryingSalesforcetables using SOQL & SOSL queries using Force.com
• Setting up Service Cloud Console, Cases (Web to case, email to case), Solutions, Case Assignment.
• Worked on role hierarchy & sharing rules to configure visibility
• Created new Reports & Dashboards for performance improvements.
• Developing Triggers with bulk-safe and have a minimum of 90% code coverage.
• Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
• Worked on varioussalesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
• Designed the Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.

Environment: Saleforce.com platform, Apex Language, Salesforce1, Triggers, Visual Force (Pages, Component & Controllers), Chatter, Data loader,Salesforce.com Data Loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services.