Analyst Developer And Support Engineer Resume
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SUMMARY:
- Software application developer with 5 years of experience specialized in Enterprise Content Management (ECM) solutions in insurance related field. Extensive background in software development life cycle process including requirement gathering, design, coding, testing and maintenance.
- Experienced in application design, development, implementation and administration of the content management solution using Documentum and xCP.
TECHNICAL SKILLS:
Documentum Products (Including xCP): Content Server 6.5, 6.6, 6.7,DA,Webtop,Digital Asset Manager, Taskspace, Forms Builder, Process Builder, Composer, Business Object Framework development(BOF), BAM, Retention Policy Services(RPS)
Other Tools: Samson, DJMan, DQMan
RDMS: Oracle 10g/11g.
Programming Language: Java, DFC, DQL,WDK,JSP,XML,PLSQL
Application Servers: Tomcat, WebSphere Application Server 7.0
PROFESSIONAL EXPERIENCE:
Confidential
Analyst Developer and Support Engineer
Responsibilities:
- Developing and administrating Workflows using Process builder/ BPM according to the business needs.
- Customizing the client application Damtop using WDK, DFC and Java to meet the business requirements.
- Providing day to day support to the business users.
- Maintenance of the application in terms of performance enhancements.
- Maintenance of the application in terms of upgrades.
- Fixing bugs injected by any prior release of the application code or erroneous data
- Providing support to the UAT team
- Deploying the code and data fixes in all non - production environments and assist the Middleware, DBA and Data Center teams in deploying the code and data fixes to the production region
- Troubleshooting to identify root cause in case of urgent Production Problem
- Handing over of a production issue to another group as appropriate based on the nature of the issue and monitoring of its resolution
- Immediate temporary resolution of an issue and implementation of the solution/work-around
- Providing a permanent resolution of an issue
- Analysis and Response to business queries as and when required and requested
- Simulation of Production Business Scenario problems in a non-production region
- Coordinating with EMC, Middleware and DBA’s about production issues
Confidential
Analyst Developer
Responsibilities:
- Analysis of requirements laid down for project
- Creation of Various SDLC documents like Design Documents, Unit Test Cases etc.
- Creation of staging tables, views and stored procedures in database.
- Writing Java classes using DFC for loading the files and metadata into DRC.
- Transforming and mapping the metadata between the source system and the target system.
- Performance checks.
- Performing Unit testing and UAT support.
Confidential
Analyst Developer
Responsibilities:
- Analysis of requirements laid down for project
- Creation of Various SDLC documents like Design Documents, Unit Test Cases etc.
- Creation and Deployment of Documentum artefacts like Types, ACLs, Modules (TBO), Methods, Jobs, and Life Cycles etc.
- Creation of custom tables, views and registered tables in database.
- Setting up the taxonomy and folder structure.
- Customizing Webtop for various business requirements like customizing the menubar, properties window etc using WDK.
- Setting up the security, creating ACLs, creating users and groups.
- Writing Java classes for migrating documents from the older Documentum system to MDocs Documentum system.
- Writing custom jobs for various user requirements like User Domain Synchronization, Exception notification, Exception filing etc.
- Performing Unit testing and UAT support.
