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Analyst Developer And Support Engineer Resume

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SUMMARY:

  • Software application developer with 5 years of experience specialized in Enterprise Content Management (ECM) solutions in insurance related field. Extensive background in software development life cycle process including requirement gathering, design, coding, testing and maintenance.
  • Experienced in application design, development, implementation and administration of the content management solution using Documentum and xCP.

TECHNICAL SKILLS:

Documentum Products (Including xCP): Content Server 6.5, 6.6, 6.7,DA,Webtop,Digital Asset Manager, Taskspace, Forms Builder, Process Builder, Composer, Business Object Framework development(BOF), BAM, Retention Policy Services(RPS)

Other Tools: Samson, DJMan, DQMan

RDMS: Oracle 10g/11g.

Programming Language: Java, DFC, DQL,WDK,JSP,XML,PLSQL

Application Servers: Tomcat, WebSphere Application Server 7.0

PROFESSIONAL EXPERIENCE:

Confidential

Analyst Developer and Support Engineer

Responsibilities:

  • Developing and administrating Workflows using Process builder/ BPM according to the business needs.
  • Customizing the client application Damtop using WDK, DFC and Java to meet the business requirements.
  • Providing day to day support to the business users.
  • Maintenance of the application in terms of performance enhancements.
  • Maintenance of the application in terms of upgrades.
  • Fixing bugs injected by any prior release of the application code or erroneous data
  • Providing support to the UAT team
  • Deploying the code and data fixes in all non - production environments and assist the Middleware, DBA and Data Center teams in deploying the code and data fixes to the production region
  • Troubleshooting to identify root cause in case of urgent Production Problem
  • Handing over of a production issue to another group as appropriate based on the nature of the issue and monitoring of its resolution
  • Immediate temporary resolution of an issue and implementation of the solution/work-around
  • Providing a permanent resolution of an issue
  • Analysis and Response to business queries as and when required and requested
  • Simulation of Production Business Scenario problems in a non-production region
  • Coordinating with EMC, Middleware and DBA’s about production issues

Confidential

Analyst Developer

Responsibilities:

  • Analysis of requirements laid down for project
  • Creation of Various SDLC documents like Design Documents, Unit Test Cases etc.
  • Creation of staging tables, views and stored procedures in database.
  • Writing Java classes using DFC for loading the files and metadata into DRC.
  • Transforming and mapping the metadata between the source system and the target system.
  • Performance checks.
  • Performing Unit testing and UAT support.

Confidential

Analyst Developer

Responsibilities:

  • Analysis of requirements laid down for project
  • Creation of Various SDLC documents like Design Documents, Unit Test Cases etc.
  • Creation and Deployment of Documentum artefacts like Types, ACLs, Modules (TBO), Methods, Jobs, and Life Cycles etc.
  • Creation of custom tables, views and registered tables in database.
  • Setting up the taxonomy and folder structure.
  • Customizing Webtop for various business requirements like customizing the menubar, properties window etc using WDK.
  • Setting up the security, creating ACLs, creating users and groups.
  • Writing Java classes for migrating documents from the older Documentum system to MDocs Documentum system.
  • Writing custom jobs for various user requirements like User Domain Synchronization, Exception notification, Exception filing etc.
  • Performing Unit testing and UAT support.

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