CAREER OBJECTIVE:

To advance in the software development profession by performing and managing challenging assignments in distributed application development where my experience and expertise in Pega, Java, J2EE and my business knowledge can be applied and honed.

SUMMARY:

• 7+ years of intensive IT experience including around 5+ years of experience in Pega and 2+ years in JAVA as a software engineer in software design, development and testing of the applications.
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and in corporation of user feedback to plan enhancement in the Application system including Agile project methodologies like SCRUM/Sprint and conventional Waterfall methodologies.
• Understanding of Object Oriented Principles and Web application architecture.
• Extensive understanding and knowledge of Pega Rules Process Commander.
• Experience in designing and developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
• Exposure in constructing Class Structure hierarchy and Rule Set structure based on Pega Guardrails.
• Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties required to develop the application.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Designed and implemented Decision Rules, Declarative Rules, Validation Rules
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
• Used Connectors and Services to integrate PRPC with External Systems.
• Exposure on using Correspondence and Reporting features in PRPC
• Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
• Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and has Exposure in Pega CPM Framework.
• Good Subject matter expertise and business knowledge in Health care and banking domains
• Team player, result - oriented, fast learner and excellent communication skills.

SKILL:

BPM Product: Pega Rules Process Commander (PRPC v 5.5/6.1/6.2/6.3/7 )

Operating Systems: Windows 2000, XP, Windows NT, Unix/Linux (Red Hat)

Programming Language: Java, J2EE

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web Services

RDBMS: Oracle 9i/10g, SQL Server, MS Access, DB2

Web Technologies: HTML, DHTML, JavaScript, XML, XSL, XSLT

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

Tools: Microsoft Visio, Rational Rose, Quality Center

Concepts: SDLC, Object Oriented Analysis and Design, Unified Modeling Language (UML), Assembly and System Level Testing, exposure in Agile.

EXPERIENCE:

Confidential, SFO, CA

Pega Developer

Responsibilities:

• Interaction with client to understand expectations and requirements.
• Involved in Use Case conception,Design and Elaboration.
• Responsible for Designing, Developing business requirements in PRPC for all dispute processing processes.
• Involved in creating High LevelClass structure.
• Extensively worked on using Data Model and Data Pages.
• Developed Harness rules, Layout and Sections.
• Developed Decision and Declarative rules for automated processing.
• Created Validation rules to validate User input.
• Integrated with External Database using Rule-Connect-SQL.
• Designed Correspondence rules Sending notifications to SE.
• PreparedRole Based Access group and Access level documentationfor the Front office and Back office teams.
• Debugging using Tracer and Clipboard Management.
• Performance test using PRPC-PAL tool.
• Raised Pega SR’s and received hot fixes for Pega issues.
• Created Product rules and Involve in Rules migration.

Environment: PEGA V6.2 V 7.1.6, Web Sphere, MS Visio 2007, Oracle.

Confidential, Charlotte, NC

Pega Developer

Responsibilities:

• Involved in gathering requirements and documenting the Use Cases based on business requirements.
• Designed and implemented the Class structure hierarchy.
• Involved in designing, building and validating User Interfaces using Sections, Harnesses, and custom HTML Rules in PRPC.
• Designed, developed and deployed workflows in PRPC using MS Visio and design of flow diagrams.
• Developed and configured MQ Listener, MQ Services to consume and process the incoming XML.
• Imported the XSD into PRPC and generated the Parse/Stream Rules using the Import Wizard.
• Designed and Developed activities to implement complex business logic.
• Integrated with External System MRTK (Mail Room Tool Kit) using Rule-Connect-SOAP for address verification.
• Communicated with External System such as NHTSA (National Highway Traffic Safety Administration) to retrieve the Drivers Record using Rule-Connect-SOAP.
• Developed Decision, Declarative, and Validate rules for automated processing.
• Debugging using Tracer and Clipboard Management.
• Developed Correspondence Rules based on the decision related to application.
• Developed and Integrated SLA (Service level Agreements) in the workflow for setting goals related to work processing.
• Coordinated with the team members in development issues.
• Involved in Design and Technical Documentation.

Environment: Pega PRPC V6.3, Web Sphere, I Series, MS Visio 2007, DB2.

Confidential, Raleigh, NC

Developer (Pega PRPC)

Responsibilities:

• Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents
• Interacted with clients to understand the business requirements
• Involved in Class Structure Design and played a key role in converting the Business process into Pega Workflows
• Generated the reports using PRPC OOB Functionalities
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues
• Implementing User Interface for various flows like claims, complaints etc. using Portals, Sections, Harness, HTMLs and other supportive UI related rules
• Implemented Decision tables, Decision Maps and Declarative expressions
• Worked extensively on the CPMHC Framework and gained good understanding on Intent tasks, Interaction Drivers and CPMHC Portals
• Good debugging capabilities using Clipboard and Tracer, extensively worked with the Trace Open rule, Break Points to keenly debug Activities.

Environment: PEGA V 6.2 SP2, Pega CPM, Microsoft Visio 2003, HTML, JavaScript, DB2 UDB, Quality Centre.

Confidential, Boston, MA

Developer (Pega PRPC)

Responsibilities:

• Designing the application as per the requirements considering the Pega Guardrails
• Involved in business discussions and finding solutions
• Involve in creating High LevelClass Structure.
• Involved in creating Application rules, Access groups.
• Designed and developed Business rules using D-Rules ( Decision Tables, Decision Trees, Declare expressions and When rules)
• Created reusable Data classes.
• Created Email Account rules for sending notifications.
• Developed Integration rules using Rule-Connect-SOAP for ECM indexing
• Implemented activities that sends an e-mail to CCP as well as attach the e-mail to the work objects.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Debugging using Tracer and Clipboard
• Worked on Dynamic select, Declare Pages and Rule delegation
• Troubleshooting Prod issues with Pega tools like tracer, SMA and clipboard

Environment: PRPC V 5.5 && V 6.1, DB2, HTML, XML, Web Sphere

Confidential

Java Developer

Responsibilities:

• Gathered and understood the User requirements and Functional specifications.
• Involved in development of GUI Using HTML, CSS, JSP and JavaScript.
• Involved in creating components for isolated business logic.
• Used Oracle 8i as the Database Server.
• Application was deployed in J2EE Architecture.
• Involved in designing EJB 2.0Components with various design patterns like Service Locator, Session Façade and Business Delegate.
• Wrote Stored Procedures, Packages, PL/SQL scripts are used to query the database.
• Finalize the design specifications for the new system.
• Involved in design, development and maintenance of the application.
• Performed Unit, Integration and Performance testing, continuously interacted with Quality Assurance group.

Environment: Java, JSP, SQL, MS-Access, JavaScript, Html.

Confidential

Java/Clarify CRM Developer

Responsibilities:

• Done JSP changes for UI part, created new JSP pages for the UI environment
• Created new data base table or customized current ones using DAT files
• Successfully upgraded JSP pages and database references from Clarify 12.0 to clarify 13.1.
• Handled the security content and issues.
• Maintained the client-server environment and implemented the updates successfully
• Created and modified required views/tables/triggers using SQL and worked on database bug fixes.
• Experience solving the compatibility issues
• Deployment of application on Web logic 8.1 for testing and development team
• Developed Detail Design and Technical Design Document, Designed unit Test Plans.

Environment: Java, JSP, Clarify CRM 13.1, JavaScript, Java beans, Html, Xml, SQL, Unix, Spring Framework, BEA Web logic 8.1.