Team Lead Resume
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SUMMARY:
- Siebel Certified Consultant with extensive experience in Analysis, Design, Development, and Testing of Siebel Applications.
- 11 years of over all IT experience out of which 8+ years of domain experience in Siebel CRM and 2+ years of experience on C++, UNIX, and Java technologies.
- Extensively worked in Siebel implementations with various Siebel modules like Financial Services, Telecom, Healthcare, Call Center, HTIM and Partner Portal.
- Completed Siebel 7.7 and 8.0 Core Consultant Courses from Oracle University.
- Expertise in EAI, eScript, Configuration, Workflows, VBC and EBC.
- Worked with Siebel versions 7.5, 7.8, 8.0 and 8.1.
- Good experience with Siebel Open UI.
- Experience in Software Development Life Cycle Methodologies.
- Experience with Siebel Upgrades.
- Leading a team and having good communication.
TECHNICAL SKILLS:
Siebel Skills: Siebel EAI, Configuration, eScript, BRPs, Workflows, VBC and EBC.
Languages: C++, Java, HTML, Java Script, PL/SQL.
RDBMS: Oracle.
Tools: TOAD, Clear Case, Rational Rose, SQL Developer, SiebSpy.
PROFESSIONAL EXPERIENCE:
Confidential
Team Lead
Responsibilities:
- Extensively worked on Inbound and Outbound transactions.
- Responsible for Siebel Open UI installation and configuration.
- Worked with Web services and MQ series.
- Extensively worked with Data Transformation methodologies like XSLT, Data Maps.
- Handling crucial modules like Pricing, Takedowns and Submittals.
- Responsible for critical POCs requested by client.
- Used various prebuilt EAI Business Services for transforming and transporting of data within workflows.
- Worked on Business Rule Processors (BRPs) to implement logic outside the SRF.
- Single Point of Contact for client from project viewpoint.
- In charge of complete deliverables of the release from design to final deployment.
Confidential
Team Lead
Responsibilities:
- Worked in three different releases, one in production phase, one in development phase and another one is in design phase.
- Fixed of high priority production issues without loosing any service level agreements (SLAs).
- Analysis of new change requests for implementing new functionalities and working on high level design.
- Used various prebuilt EAI Business Services for transforming and transporting of data within workflows.
- Worked on External Business Components (EBCs) to get data from external tables and display it in Siebel.
- Used Virtual Business Components (VBC) to pull the data from external systems and expose in Siebel without actually storing in Siebel.
- Analyzing and fixing system test and system integration test defects of various Releases.
Confidential
Sr. Siebel Consultant
Responsibilities:
- Involved in Upgrade Assessment and also in Upgrade Development from Siebel version 7.5 to 8.0.
- Implemented various party entities like Accounts, Contacts and customized the same by adding more client specific requirements.
- Created various User Properties at Business Component as well as at the Applet level to achieve the desired functionality.
- Used Runtime Events for invoking Workflows, and developed webservices.
- Worked on Business Services, Server and Browser Scripts, Business Components, Applets, Views, Links, Joins, Pick Lists, Pick Applets, MVGs (Shuttle Applets) and User Properties.
Confidential
Siebel Consultant
Responsibilities:
- Analyzed the functional requirements and created the FRD.
- Developing High - Level and Low-Level design documents.
- Analyzed the Change Requests for implementing new functionalities.
- Developed, built and tested the change requests.
- Created various User Properties at Business Component as well as at the Applet level to achieve the desired functionality.
- Providing hot fixes for high priority production defects.
- Knowledge Transfer of the processes followed in the project to new team members.
- Extensively used various scripting technologies for customizing the application as per client requirements.
Confidential
Software Developer
Environment: C++, UNIX, Java, Windows, Oracle.
Responsibilities:
- Developed, Built and Tested the CR’s.
- Involved in customizations to specific customers.
- Fixing customer reported bugs in Kenan FX.
- Providing technical support to domain consultants.
- Participated in peer Reviews.
- Giving KT sessions on Functionalities to new joiners.
Confidential
Software Developer
Environment: C++, Java, Windows.
Responsibilities:
- Involved in developing new features of Genie.
- Fixing customer reported issues.
- Involved in testing the new features developed.
- Participated in peer Reviews.
- Giving KT sessions to new joiners.
