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Team Lead Resume

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SUMMARY:

  • Siebel Certified Consultant with extensive experience in Analysis, Design, Development, and Testing of Siebel Applications.
  • 11 years of over all IT experience out of which 8+ years of domain experience in Siebel CRM and 2+ years of experience on C++, UNIX, and Java technologies.
  • Extensively worked in Siebel implementations with various Siebel modules like Financial Services, Telecom, Healthcare, Call Center, HTIM and Partner Portal.
  • Completed Siebel 7.7 and 8.0 Core Consultant Courses from Oracle University.
  • Expertise in EAI, eScript, Configuration, Workflows, VBC and EBC.
  • Worked with Siebel versions 7.5, 7.8, 8.0 and 8.1.
  • Good experience with Siebel Open UI.
  • Experience in Software Development Life Cycle Methodologies.
  • Experience with Siebel Upgrades.
  • Leading a team and having good communication.

TECHNICAL SKILLS:

Siebel Skills: Siebel EAI, Configuration, eScript, BRPs, Workflows, VBC and EBC.

Languages: C++, Java, HTML, Java Script, PL/SQL.

RDBMS: Oracle.

Tools: TOAD, Clear Case, Rational Rose, SQL Developer, SiebSpy.

PROFESSIONAL EXPERIENCE:

Confidential

Team Lead

Responsibilities:

  • Extensively worked on Inbound and Outbound transactions.
  • Responsible for Siebel Open UI installation and configuration.
  • Worked with Web services and MQ series.
  • Extensively worked with Data Transformation methodologies like XSLT, Data Maps.
  • Handling crucial modules like Pricing, Takedowns and Submittals.
  • Responsible for critical POCs requested by client.
  • Used various prebuilt EAI Business Services for transforming and transporting of data within workflows.
  • Worked on Business Rule Processors (BRPs) to implement logic outside the SRF.
  • Single Point of Contact for client from project viewpoint.
  • In charge of complete deliverables of the release from design to final deployment.

Confidential

Team Lead

Responsibilities:

  • Worked in three different releases, one in production phase, one in development phase and another one is in design phase.
  • Fixed of high priority production issues without loosing any service level agreements (SLAs).
  • Analysis of new change requests for implementing new functionalities and working on high level design.
  • Used various prebuilt EAI Business Services for transforming and transporting of data within workflows.
  • Worked on External Business Components (EBCs) to get data from external tables and display it in Siebel.
  • Used Virtual Business Components (VBC) to pull the data from external systems and expose in Siebel without actually storing in Siebel.
  • Analyzing and fixing system test and system integration test defects of various Releases.

Confidential

Sr. Siebel Consultant

Responsibilities:

  • Involved in Upgrade Assessment and also in Upgrade Development from Siebel version 7.5 to 8.0.
  • Implemented various party entities like Accounts, Contacts and customized the same by adding more client specific requirements.
  • Created various User Properties at Business Component as well as at the Applet level to achieve the desired functionality.
  • Used Runtime Events for invoking Workflows, and developed webservices.
  • Worked on Business Services, Server and Browser Scripts, Business Components, Applets, Views, Links, Joins, Pick Lists, Pick Applets, MVGs (Shuttle Applets) and User Properties.

Confidential

Siebel Consultant

Responsibilities:

  • Analyzed the functional requirements and created the FRD.
  • Developing High - Level and Low-Level design documents.
  • Analyzed the Change Requests for implementing new functionalities.
  • Developed, built and tested the change requests.
  • Created various User Properties at Business Component as well as at the Applet level to achieve the desired functionality.
  • Providing hot fixes for high priority production defects.
  • Knowledge Transfer of the processes followed in the project to new team members.
  • Extensively used various scripting technologies for customizing the application as per client requirements.

Confidential

Software Developer

Environment: C++, UNIX, Java, Windows, Oracle.

Responsibilities:

  • Developed, Built and Tested the CR’s.
  • Involved in customizations to specific customers.
  • Fixing customer reported bugs in Kenan FX.
  • Providing technical support to domain consultants.
  • Participated in peer Reviews.
  • Giving KT sessions on Functionalities to new joiners.

Confidential

Software Developer

Environment: C++, Java, Windows.

Responsibilities:

  • Involved in developing new features of Genie.
  • Fixing customer reported issues.
  • Involved in testing the new features developed.
  • Participated in peer Reviews.
  • Giving KT sessions to new joiners.

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