SUMMARY

• Proven Track record of leading and delivering complex and very large enterprise IT projects from concept to fully operational status on a variety of technical platforms - PEGA, Mainframe, SOA, and Java J2EE.
• Expertise in Agile, Waterfall, and Pega SmartBPM delivery methodologies.
• Technical hands on with PEGA, Integration & SOA, and Mainframe technologies and currently mentoring technical teams with technical issues resolution.
• Have a strong healthcare domain knowledge in various aspects regarding claims, eligibility and benefits, and HIPAA standards.
• A master problem solver with a track record for proactively remediating systemic issues with tight timeframes.
• Saved millions of dollars for clients by innovating new ideas, designing cost efficient solutions, and optimizing efficiencies.
• Very strong technical, intellectual and Architectural skills. Proven Expertise in providing end to end Technical solution design covering UI, Integration, Midrange, Web services, Architecture, and Database.
• Designed and delivered highly complex solutions and applications earning many appreciations from customers and leadership.
• Strong attention to detail and focus on task completion with zero defect.
• Proven ability to motivate and lead solution-oriented teams of diverse, geographically dispersed professionals.
• Good communication skills, interpersonal skills, self-motivated, quick learner, and excellent team player.

TECHNICAL SKILLS

• WebSphere DataPower XI52
• Confidential Transformation Extender (formerly known as WTX)
• WebSphere Service Registry and Repository
• SOAP, XML, WSDL, XSD, XSLT
• Java J2EE Web Services
• Mainframe Web Services
• WebSphere Application Server, WebSphere Portal Server
• JPA, JDBC
• Database
• Confidential certified DB2 UDB V8 Database Associate
• Oracle
• TPFDF - TPF Database Facility
• VSAM, IMS, MF Flat files
• Mainframe / Languages
• Assembler (Highly Proficient)COBOL, CICS, TPF-C, JCLPL/SQL, SQLXSLT, C
• Version Control System
• SVN, SCAM
• Data Formats
• XML, JSON, HTML, VSAM, Flat Files, Assembler & Cobol copybooks
• Others
• JIRA, MS OFFICE, ISPF, TSO, Debugger, Confidential File Manager
• TPF Step by Step Trace, ALCS Entry tracking, FROG, NPS, JIRA, RAD and RPM, NDM, FTP, QMF

PROFESSIONAL EXPERIENCE

Confidential

IT Engineer

Responsibilities:

• Responsible for overall Technical Delivery of complex projects in parallel with significant scope and system dependencies using Agile and Pega BPM models. Ensure defect free and high quality delivery of all the deliverables throughout the software development life cycle.
• Release Planning, Sprint Planning, Daily Scrum Meeting, Removing impediments for the team, Technical grooming of the Product backlog, Sprint Review, and Retrospection.
• Lead by example, act as a servant leader to enable Agile team high performance and foster a culture of learning and continuous improvement.
• Attend requirements gathering sessions, DCOs, and design review calls with Customers and business users. Provide requirements walkthrough to technical team.
• Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
• Drive technical architectural decisions for Pega framework, Integration technologies, and Java and mainframe web services.
• Work with Operations Technical Support and Engineering to solve application related problems. Interact with the users/customers on a need basis for decreasing downtime and increasing user productivity.
• Review Technical Designs, Unit Test Results, and all technical artifacts with the team and key stakeholders/users.
• Triage defects and identify appropriate fixes.
• Provide Test data to team through available scanning backend sources manually, using legacy applications, and writing new programs and Jobs.
• Create custom extracts and reports from various backend sources as and when requested by customers.
• Lead Team Meetings with development team, SMEs, Team Leads, and Customer contacts. Provide day to day direction to the project team. Provide coaching for team members.
• Implement Agile and Pega BPM methodology. Utilize in-depth functional and Technical knowledge
• Responsible for managing scope, cost, schedule and contractual deliverables, which includes applying techniques for planning, tracking, change control and risk management.
• Bring excellent insight into new projects around dependencies and/or potential issues, influence the design of projects, and rapidly identify and resolve technical dependencies and risks.
• Provide accurate and timely report to leadership and customer. Responsible for effective communication between the project team and the customer.

Tech Team Lead, SME and Sr. Developer

Responsibilities:

• System study, process study, and creating technical detailed design document from high level business requirements.
• Fixing timelines, creating project plans and management approval for TDD, development approach and project schedule.
• End to end implementation of development projects - designing, pseudo coding, coding, unit testing, integration testing and production support.
• Develop implementation and test plans, build software acceptance criteria, coordinate and work with Business Analysts and Test Teams to oversee the acceptance and dissemination process
• Code Review of team members to ensure defect free delivery.
• Communicate activities/progress to project managers and business analysts.
• Coordinating with testing team, business managers for test support. Analyze and fix issues identified during integration / system testing.
• 24 x 7 on call primary production support based on team toaster to support agents worldwide.
• Diagnosing and fixing abends, system dumps and problem tickets logged by Agents / Users.
• Key projects handled - SSR Package Rewriting, Advanced Passenger Information Enhancement.

Environment: Confidential Mainframe OS/390, MVS, TPF, ALCS, Assembler, TPF DF, SPMs, ZTRAC.

Software Engineer

Confidential

Responsibilities:

• Creating Technical Detailed Design Document from HLRs, Identifying changes needed and Impact Analysis.
• Responsible for coding, unit testing and ensure defect free delivery as per the requirements.
• Communicate Activities/Progress to Project Managers.
• Code review and mentoring of team members.
• Develop implementation and test plans, build software acceptance criteria, coordinate and work with business analysts and test teams to oversee the acceptance and dissemination process.
• Diagnose and fix system dumps, problem tickets logged by Agents worldwide. Fixed more than 50 dumps / problem Tickets.
• Implement quality procedures and standards.
• Key Projects Handled - availability package enhancements - multiple projects, Hotels sell package rewriting - combining terminal and web paths, United airlines error codes enhancements.

Environment: Confidential Mainframe OS/390, TPF, ASSEMBLER, TPF DF, SPMs, TPF-C, TPFDFC, ZZSST.

IT Engineer

Confidential

Responsibilities:

• System Study, Process Study to identify required changes and impact review.
• Designing / Preparing Program Specs.
• Coding, testing and implementation of changes as per the requirements.
• Creating and modifying D2K forms and reports.
• Troubleshooting, diagnosing and fixing post implementation bugs identified by users.
• Implement quality procedures Meet quality standards and delivery deadlines.
• Implement post implementation enhancements to meet new requirements identified by users.
• Generating complex back-end reports for MIS.
• Ongoing application maintenance - troubleshooting and fixing production bugs.

Environment: Oracle 8.0, D2K and Windows NT/2000 Server