SUMMARY:

• An accomplished, organized, results oriented Senior PMP Project Manager with 15+ years of experience. Adept at managing all phases of the project life cycle from needs assessment through support.
• Proficient at simultaneously managing multiple strategic projects to ensure on - time, on-budget implementation with full customer satisfaction.

TECHNICAL SKILLS:

Methodologies: Agile (Iterative & Incremental), Waterfall, Agile, Rapid Application Development.

Operating Systems: UNIX, Windows.

Tools: MS Office Suite (Project, PowerPoint, Word, Excel), Azure DevOps, JIRA, MS BPM, TFS, SharePoint, Tableau, Power BI, Rally, Eclipse, Swing, WebSphere Application Server, Apache, JProbe, JUnit, Visual Age, Java EE, UNIX/LINUX, Windows, RationalSuite, PL/SQL, SQL Server, HP Quality Center, WinRun4J.

Languages: JAVA, JEE, EJB, JSP, JavaScript, Struts, JMS, JDBC, HTML, XML, SQL, MySQL, UNIX.

Servers: MS SQL Servers, MS Azure Cloud, IIS, SSRS, Apache Tomcat, Sybase.

Databases: Oracle, DB2, MySQL, SQL Server, Informix, Access, ADABAS.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Sr. IT Project Manager

Responsibilities:

• Lead multiple projects to simultaneously implement Epic EMR in two healthcare organizations.
• Worked closely with Operational leaders to ensure engagement. Facilitated and monitored testing and UAT efforts to ensure a quality product implementation.
• Collaborated with the Network team to develop and monitor onboarding and IAM reporting of new affiliate users.
• Collaborated with the IT team and customers in coordinating efforts including curriculum development, technical dress rehearsal, PeopleSoft user access, mitigating risks, environment build, and events for customer TEMPprincipal and credentialed trainers, super users, and end users.
• Monitored, and facilitated integrated testing, UAT, and signoff of integral functionality. Socialized go-live plans and updates.

Confidential, Peoria, IL

Sr. IT Project Manager

Responsibilities:

• Responsible for managing a mission critical project solution set for the Customer Access Management system consisting of registration enhancements, UCID migration, and CAMS UI interface, retiring legacy databases. The primary Registration project registered new ecustomers, provided an approval process, and granted user access to Caterpillar applications.
• Planned, managed, and communicated releases, goals, schedules, dependencies, procedures, and tasks for multiple projects.
• Facilitated all aspects of daily operations, to include requirement gathering sessions, design, testing, and implementation in the MS Azure Cloud Services environment. Managed day-to-day activity of program/project teams including project reporting, resolving issues, roadblocks, mitigate risks, and changes.
• Championed and facilitated the design of the MS BPM workflow process by creating an electronic workflow to reduce ecustomer approval time from several weeks to 5 business days.

Confidential, Houston, TX

Sr. IT Project Manager- EMR/RCM

Responsibilities:

• Responsible for managing, monitoring, and implementation of an Epic Community Connect project. Partnered with Harris Health to ensure a timely, on-budget implementation and state reporting requirements were met.
• Conducted clinical site visits to configure hardware in preparation for implementation.
• Managed the integration to move from access database to Clarity/Oracle including the patient portal “MyChart”.
• Coordinated requirements for the Texas Medicaid and Healthcare Partnership (TMHP) system, and Texas Health Women program for revenue cycle management and claims processing.

Confidential

Sr. IT Project Manager/Sr. Business Analyst

Responsibilities:

• Responsible for leading multiple projects including GIS, Mosquito and Vector Control (MVCD) database conversion, Organizational mobile application and organizational website re-design and implementation.
• Participated in the vendor selection for the GIS and MVCD project including bid proposal evaluation and selection.
• Responsible for the UAT, sign-off, change requests, and lesson learned for each project including testing on multiple platforms and browsers.
• Developed project plans, status reports, testing and documentation for end users for each project.
• Monitored and controlled the scope and budget baselines, risk management, escalation, and charge management processes.
• Responsible for post implementation monitoring and closing activities including lessons learned and transition to support documentation.

Confidential, Houston, TX

Sr. Project Manager

Responsibilities:

• Managed and coordinated tasks resulting in successful completion of DSRIP Project metrics (KPI) and milestones. Achieved a 2.5M grant funding for the Obesity Reduction and Tobacco Cessation waiver directives.
• Created and facilitated the DSRIP program including the recruitment,, lessons learned and budgeting for outreach events with over 500 participants. Responsible for NIMS compliance.
• Compiled, analyzed, evaluated, and reviewed operational documents such as program reports, data, and financial forecasting reports, including Incident Action Plan, risk assessment, project work breakdown and implementation plans.
• Developed floor plans, hot wash documents, and status reports with key performance indicators to all stakeholders.
• Participated in state-wide and regional DSRIP conferences and meetings including regional meetings, learning collaborative meetings, and partnership collaboration.

Confidential, Plano, TX

Sr. IT Project Manager/Sr. Business Analyst

Responsibilities:

• Coordinated the deployment effort for the SIMS, Software Information Management System, and POS project. Gatheird requirements and developed use cases for the deployment effort.
• Created documentation, captured security requirements, created test cases, and go-live documentation.
• Collaborated with other Technology teams to track and monitor open issues and outstanding requirements. Ensured QA and UAT test environments were configured to a production like environment.

Confidential, Dallas, TX

Sr. IT Project Manager/Sr. Business Analyst

Responsibilities:

• As Technical Architect, designed and developed user interface, middle tier, and Oracle database using Rational Unified Process and Rational Suite. Configured WebSphere Application Server to support maximum efficiency.
• Managed the full life cycle during the conversion of a manual boarding process to an automated process.
• Recruited, trained, developed, and evaluated performance of team members, including Software Developers. Served the team as Project Manager/Sr. Business Analyst.
• Designed test scripts and conducted on-site for supervisors and staff.

Confidential

Sr. Software Engineer/ Technical Lead/Architect

Responsibilities:

• Led the team that re-engineered the POS ticketing/check-in/customer support system for Standby passengers which improved reliability and increased user productivity. This effort included the user interface, infrastructure (middle tier/pass through) and the data repository (Oracle database and Sabre Reservations System).
• Managed Software Developers who participated in conversion to a web based JEE infrastructure.
• Implemented a new baggage reporting application in 59 baggage claim offices nationwide. Communicated status and progress with technology groups, supporting groups, and baggage personnel.
• Led, mentored, and trained team members in JAVA and JEE during the full life cycle.
• Designed and conducted on-site . Trained supervisors and selected personnel to achieve high-quality service.