SUMMARY OF QUALIFICATIONS:

• Over 10 years of experience in Information Technology in the area of Requirement Analysis/Design, Development and Implementation in J2EE architectures and Pega PRPC.
• Expert skills with Pega Rules Process Commander (PRPC) including intensive immersion training and CLSA, CSSA, CSA, CMBB, CPM.
• Has worked with multiple Pega Frameworks as detailed below in the project summaries
• Persuasive judgment of how Pega solutions could be implemented to maximize customer's results
• Respected by customers for expert - level (Pega and non-Pega) environmental & technical knowledge
• Ability to design highly scalable & performing PRPC solutions that strategically fit into the customer's enterprise architecture.
• Strong ability to quickly determine the customers existing & future needs, and then to design solutions accordingly with an eye on the strategic solution
• Strong understanding of wider technical environment and implications of design decisions.Design solutions for reuse.
• Understand customer's current opportunities and challenges and ability to lead customer through solution visioning.
• Proactively educate the customer on Pega's value proposition, identify other opportunities where Pega's solutions could deliver value
• Conduct design reviews as a norm with the wider team
• Weave quality into the fabric of the solution and project, high quality output achieved with low defect rates
• Extensive working experience with the WebSphere application server.
• Strong experience using Oracle.
• Very knowledgeable in CRM & Healthcare Domains, Insurance, Financial and Government contracts
• Ability to listen and digest key messages.
• Excellent management, communication, interpersonal and organizational skills.

TECHNICAL SKILLS

Operating Systems: Linux, Windows

Languages: Java, C, C++, UML

Web Technologies: Servlets, JSP, JSTL, JMS, MQ-Series, EJB, Web-services SOAP, AJAX, XML, XSD, JUnit, JavaScript, PHP, PRPC

Frameworks/Open source: Spring, Hibernate

Server: Websphere, JBoss, Apache Web Server, Tomcat

Databases: Oracle, MySQL

Tools: Apache Ant, Clear Quest, CVS, Rational Rose, Eclipse

PROFESSIONAL EXPERIENCE

Confidential

Senior PRPC Developer

Responsibilities

• Ensured best practices were enforced including a daily check of AES for system health, Preflight for the discovery of rules that were not within Pega best practices.
• Performed performance optimization of numerous applications. This included code research, pega log analysis using the PLA tool, database transaction research involving DBTrace.
• Performed system debugging, analysis, and offered constructive advice on how to optimize the system for better performance and stability.
• Supervised performing system load test; designed contingency plan and test plan.

Confidential

Lead System Architect

Responsibilities

• Ensured best practices were enforced including a daily check of AES for system health, Preflight for the discovery of rules that were not within Pega best practices.
• Performed performance optimization of the application. This included code research, pega log analysis using the PLA tool, database transaction research involving DBTrace.
• Performed system debugging, analysis, and gave constructive advice on how to optimize the system for better performance and stability.
• Involved directly with the Infrastructure team which included WAS, DBA, Network, and MQ.
• Worked closely with the developers as the application was tuned providing mentoring and PRPC programming practices.
• Supervised performing system load test; designed contingency plan and test plan (IT and ST).

Confidential

LSA

Responsibilities and Contribution:

• Assisted with DCO education and Application Profile creation.
• Assisted with setting both business and development goals so that
• Created high level design document based on Use Cases and requirements gatheird at the DCO sessions.
• Created low level technical design document for use by developers creating the application.
• Assisted in resource and cost estimation.
• Assisted in the creation of the Pega Resource Estimation document

Confidential

Learning Support Assistant

Responsibilities

• Responsible for proofreading and advising on all Resource estimation documents
• Responsible for ensuring best practices are followed.
• Provided advice on a enterprise wide system architecture version an architecture for each application that is created.
• Responsible for daily health checks of all Pega systems.
• Responsible for technical solution reviews with developers.
• Responsible for mentoring developers
• Responsible for aiding in the knowledge of PM’s and Business Managers of PRPC and it’s various capabilities
• Responsible for ensuring that code moves from environment to environment is tested thoroughly and approved

Confidential

LSA

Responsibilities

• Designed and implemented a claims intake system that allowed automated claims input and provided the end-user with claim information.
• Created numerous portals for end users, testers, and business developers.
• Delegated business rules to the business to enable them to manage as much of the logic of the claims intake process as possible
• Created 100+ workbaskets and over 20 skills and updated the getNextWork functionality to ensure that the right claim was served to the right user.
• Acted as a liason between the partner and the client.
• Directed the client and partner for the client lookup application.
• Provided impromptu Pega lessons to various client and partner personnel concerning all facets of Pega.
• Main responsibilities were environmental in nature although me did interact with the programming team
• Created 5 environments
• Aided in the implementation of WebSeal as an SSO solution that TEMPhas become the company standard
• Created a JMS portion of RQE that automated the entry of new insurance sales personnel and their delegates
• Participated in performance tuning and optimization
• Participated in in-depth WAS, Oracle, and Pega debugging and aided in the fixing of the system when it was inoperable.
• Spent numerous weekends “on-call” for emergencies.
• Created the Production environment and performed the initial code implementation in the Prod environment. Was further involved in the testing of the deployment which was successful

Confidential

SSA

Responsibilities and Contribution:

• Created a mechanism that rode “on top of” PRPC and was more user friendly. This system allowed the user to create properties and tie them to XML being received by customers, create when clauses, and, finally, to rate the user on the need for intervention
• The system allowed the client to recognize problem customers before their health condition deteriorated to such a point that they would need hospitalization or more expensive procedures.
• Was responsible for initial design
• Was responsible for all coding
• Was responsible for interaction with the testing team to ensure their test cases accurately tested the system
• Was responsible for all database design
• Was responsible for training
• The company received the “Pega Innovator of the Year” award for this and another application
• Created a mechanism that rode “on top of” PRPC and was more user friendly. This system allowed the user to create properties and tie them to XML being received by customers, create when clauses, and, finally, to rate the user on the need for intervention
• The system allowed the client to recognize problem customers before their health condition deteriorated to such a point that they would need hospitalization or more expensive procedures.
• Was responsible for initial design
• Was responsible for all coding
• Used the Microsoft Visual Studio tools to create numerous applications for numerous government clients including ESC Hanscom AFB, CDC Morgantown, etc.
• Tools used include .NET, SQL Server, C#, ASP, Powerbuilder, and Visual Basic and Visual C.