Consultant-Technical Manager Resume

SUMMARY:

An accomplished Information Technology management professional with comprehensive experience in multi - site, multi-host, networked environments. Knowledgeable in many areas of IT including Open Systems, Mainframe and Cloud platform environments as well as business principles and processes. An exceptionally qualified, innovative individual who has extensive network application design experience and is able to build positive relationships with technology innovators, external groups and management to achieve company goals.

EXPERIENCE IN:

Team Lead
Network System Design
Project Management
IT Security
Business Analysis
Applications Development
Communications
Employee
Production Support
Service Oriented Architecture

LANGUAGES AND TECHNOLOGIES:

Languages: C/C++; Java; JavaScript; HTML; Cobol; Natural; JCL; Assembler; Perl; Shell Scripts; TSO; Python, VB6, C#

Operating Systems: UNIX (Linux, Solaris, AIX), Windows, IBM z/OS

Networking: TCP/IP, VoIP, HTTP, J2EE/Servlets

Database: Oracle, SQL, Adabas, DB2, MQ Series/WebSphere, PVCS, MS Access

PROFESSIONAL EXPERIENCE:

Consultant-Technical Manager

Confidential

Responsibilities:

Member of the PM group for major consulting firm on a project to convert and rehome an existing Natural/Adabas mainframe application to an MS Azure Linux Cloud environment.
Provide guidance based on my Natural/Adabas and Linux experience.
Operated as a Technical liaison between consulting firm and customer
Provide management status for project activities
Plan and facilitate needed technical meetings between client and customer
Coordinate and plan Customer sessions as required
Provide Technical input as needed for project management technical documentation
Assist in the design and planning of the application testing
Assist in developing an Azure DevOps solution to satisfy customer SDLC needs
Coordinate Subject Matter Expert input for Cloud Architectural design.

Consultant-Senior Software Engineer

Confidential

Responsibilities:

Application maintenance and support of existing VB6 radiation treatment check application.
Provided data analysis of customer data.
Build MS Access databases will customer supplied LINAC treatment data for proprietary use in company application
Product installation and of customers on company application.
Attended industry Trade shows and provided product demonstrations.
Participated in company Marketing activities
Assist customers with troubleshooting treatment calculation errors
Work with industry companies to make application improvements based on scientific advancements

Senior Software Engineer-Team Lead

Confidential

Responsibilities:

Team Lead over Internal and external groups for all projects impacting my areas of responsibility.
Designed, wrote and maintained software applications to collect and distribute international, domestic and local call records to multiple mediation and billings systems.
Recovered missing call records to ensure complete company revenue collection saving over $1 Million annually.
Implemented security protocols to platforms preventing fraud and maintaining system and data integrity.
Team Project Manager and Business Analyst for suite of 10+ Call Collection applications, (both mainframe and UNIX Server platforms).
Converted applications from mainframe systems to UNIX Server platforms resulting in significant cost savings of over $10 million annually.
Designed and maintained user interface web page for research of individual call records providing a reduction in time and expense for audit group to perform data reconciliation.
Created, documented and tested disaster recovery plan for 3 UNIX Server applications and 2 mainframe applications.
Trained production support and off shore development staff.

Senior Consultant

Confidential

Responsibilities:

Generated client reports for Finance Corporation allowing for increased productivity for end users.
Resolved communication failure between customer service and IT by analyzing user requests and conveying business requirements to the appropriate IT team.
Recommended IT solutions to division head regarding design and development of reports to streamline customer service process.
Project manager for retail client.
Collaborated with client to reduce overhead and adapted IT solutions to increase profits by 25%.
Managed the Help Desk service area.
Performed as Team lead to improve and coordinate support group functions.
Designed, developed and maintained insurance agent commission system to enhance user experience.
Delivered IT solutions to customer service representative system.
Provided on call and disaster recovery support as needed.
Trained and mentored new employees.

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