Salesforce Technical Lead/developer Resume
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EXPERIENCE SUMMARY:
- 10 years of experience in the IT industry primarily focused in Salesforce CRM.
- End to End Experience in Salesforce application development.
- Specialized in Sales Cloud, Service Could, Salesforce platform
- Development of RESTful Web Services, Apex classes/Visualforce, Apex triggers as per the requirements in an AGILE SCRUM methodology.
- Knowledge of RestAPI,developed Rest classes as per business need.
- Worked on Salesforce Communities.
- Worked on Salesforce Customer Portal.
- Worked on Salesforce CPQ.
- Implemented Single Sign On Setup.
- Knowledge of Live chat Integration and implemented Salesforce Live chat with Other Systems.
- Experience in Email Templates, Resort and Dashboards.
- Strong grip on standard out of the box features of Salesforce like workflows, process builders, validation rules and various other point and click features of Salesforce.
- Good at managing clients and understands the business requirements to sufficiently provide them a package of technical solutions on Sales Cloud, Service Cloud, Community Cloud etc.
- Proficient in data migration and integration using tools like Data Loader, workbench and Force.com migration Tool.
- Worked on release management.
- Knowledge of Salesforce Lightning and lightning components.
- Continuous deployment through different deployment tools like copado,GIT.
- Worked on tools like Jira for maintaining the project backlog/PBI/JIRA stories.
- Worked on Postman for test API’s.
- Closely worked with the Support team and helped them to identify the RCA for tickets.
PROFESSIONAL EXPERIENCE:
Confidential
Salesforce Technical Lead/Developer
Responsibilities:
- As a lead was involved in code review and maintaining hygiene of code.
- Interacted with business/Architect to understand requirements.
- Establish, Maintain & enhance security, using profiles and role hierarchy.
- Implemented sharing rules and complex business processes.
- Led the deployment of components from Dev to production environment using Continuous
- Integration Deployment.
- Create REST web services for integrating salesforce with the application.
- Development of Apex Classes, Triggers, Apex integration, Test class development.
- Salesforce configuration and security settings.
- Automation using different salesforce tools such as workflow rule, process builder, Email alerts.
- Consuming Rest Services for integration (using OAuth2 authentication process).
- Deployment of customization and configuration in different sandboxes and production environment.
- Creation of custom objects and page layout.
- Creating a custom role model bypassing the standard salesforce model as per the business requirement.
- Testing REST Web Services through POSTMAN.
- Debugging, troubleshooting and RCA of issues.
Confidential
Senior Developer
Responsibilities:
- Worked on Visualforce,Apex class as per the requierment.
- Worked on complex trigger requirements.
- Interacted with business/Architect to understand requirements.
- Establish, Maintain & enhance security, using profiles and role hierarchy.
- Worked as an individual contributor on Change Request.
- Worked on the registration process.
- Worked on Single Sign on Implementation.
Confidential
Salesforce Consultant
Responsibilities:
- Working in development, enhancement, and support and providing technical solutions which include the following responsibilities:
- Understanding the new requirements or existing issues and new functionality into existing salesforce.com systems.
- Working on Change request, Enhancements as per client requirement.
- Created Visual Force Pages, Apex Classes, Trigger.
- Created, Validation Rules, Workflows Rules and profiles to achieve required functionality.
- Prepared a technical design document for the changes and enhancements.
- Supporting SFDC - SAP integration module built for data integration.
- Configuring the salesforce.com system as per requirements.
- Batch and schedule apex classes.
- Test Classes Creation
- Deployment from Sandbox to Production environment.
- Sandbox Creation and Sandbox refreshes
- Development of visual force pages.
Confidential
Developer
Responsibilities:
- Feasibility analysis of the requirements.
- Preparation of FSD (Functional Specification Design)..
- Developing Apex components for the requirements which cannot be done using SFDC configuration.
Confidential
Consultant
Responsibilities:
- Implementation of CRM using Apex and VisualForce programming.
- Release deployment, created test classes.
Confidential
Software Developer
Responsibilities:
- Requirement gathering of business logic.
- Java programming.
- Used JSP, Servlet, Java SE API.
Confidential
Software Developer
Project Specific Skills: Java/J2ee(core java, jsp, servlet Java SE API)
Responsibilities:
- Requirement gathering of business logic.
- Java programming.
- Used JSP, Servlet, Java SE API.