Software Analyst Resume

SUMMARY

Candidate with a cumulative experience of 3 years in software development, enhancement, application & infrastructure support, and software consultation.
Dedicated, curious and an adept individual with a bachelor’s degree in Computer Science and a master’s degree in Software Engineering.

TECHNICAL SKILLS

Languages: C#, Java, Python

Database Management System: SQL Server, MySQL, Oracle PL/SQL.

Web Application framework: ASP.NET MVC, .Net Core.

Version Control System: GIT, GitHub, Bitbucket.

Web Development skills: CSS3, HTML5, JavaScript, ReactJS

IDE: IntelliJ, Eclipse, Visual Studio, Atom.

DevOps automation: Docker.

Data Visualization: Microsoft PowerBI.

PROFESSIONAL EXPERIENCE

Confidential

Software Analyst

Responsibilities:

Evaluating all the R&D projects for clients using expertise in multiple technological stacks such as C#, ASP.Net MVC, ReactJS, Java, PL/SQL, SQL Server, to pinpoint qualified work and effort done to claim the R&D tax credits that help reduce the overall costs incurred by the clients.
Drafting clear technical documents related to R&D activities as well as preparing and reviewing software engineering related R&D tax claims and helping reduce the overall incurred R&D costs for clients.
Generated new cost - saving opportunities for business in relation to their R&D activities.
Working with a variety of high-profile clients and liaising with leadership.
Review software requirement documents to consult clients regarding all R&D work that can prove to be beneficial towards the R&D/SR&ED tax credit.

Confidential

IT Service Analyst

Responsibilities:

Provide infrastructure and technical consultation for academic computing, information services as well as applications to facilitate teaching, administrative and research activities of the Gina Cody School of Engineering and Computer Science.
Communicated daily with clients and improved client satisfaction by efficient queue management and timely resolution of issues.

Confidential

Senior Systems Engineer

Responsibilities:

Responsible for application functionality implementation, enhancement and operational support to a million-dollar insurance client headquartered in the USA.
Lead a team of 5 engineers during rotational shifts to ensure application continuity and efficiency including batch support by closely working on technologies like JAVA, C#, PLSQL, VB.Net, Oracle and Sybase.
Responsible for new feature implementation and existing functionality enhancement as part of the client’s insurance platform.
Received an award by the company for excellent performance in my project.

Confidential

Systems Engineer

Responsibilities:

Provided production and application support to one of the oldest and most valuable clients of Confidential Ltd.
Primary responsibilities ranged from supporting problem fixes in client application, root cause analysis, debugging and database upgrades.
Closely worked on technologies like: PLSQL, C#, VB.net, Oracle, Sybase

Confidential

Intern

Responsibilities:

A 4-month internship as part of my last semester (Undergrad). Trained in technologies such as ASP.NET MVC, C#, Java along with databases such as MySQL and Oracle.