SUMMARY:

• Around 7+ years of IT experience including 6+ plus Years of Salesforce.com working experience in various phases of Software Development Life Cycle including Analysis, Design & Development, Release & Change Management, Maintenance, Integration and Testing.
• Good Hands - on experience in implementing SOQL and SOSL in Apex Classes and Apex Triggers.
• Experience in deploying salesforce.com applications across different sandboxes using Change Sets, Force.com IDE, and Force.com Migration tools.
• Poses Excellent skills on Salesforce Administration activities such as validation, workflow rules, approval process, security, page layout and profiles.
• Extensively used salesforce.com tools like Force.com IDE, Eclipse with force.com plug-ins, Force.com Explorer, and Data Loader.
• Strong experience in developing cloud applications using Apex classes, Apex triggers, Visualforce pages, Page Layouts, Custom Buttons and Custom links.
• Strong experience in working Sales, Service cloud.
• Experience in customizations and configuration of Salesforce.com components like Objects, Fields, Tabs and Page Layouts.
• Strong work experience in UI development and VF Pages using HTML, CSS, JavaScript, Angular JS, JQuery.
• Hands-on experience in the customization salesforce.com Reports and Dashboards.
• Profound Understanding in writing the complex Formula fields and Validation Rules as per the Business Use Case.
• Good Knowledge on data migration from standard Excel and the legacy systems like Data Import Wizard and Data loader and used Data loader for Data management like Import, Export, Upsert & Delete in salesforce.com.
• Experienced in cloud technology and on-premises infrastructure integration for Salesforce.com.
• Designed junction objects and implemented various advanced fields like picklists, custom formula fields, field dependencies, validation rules, workflows, sharing rules and approval processes for automated alerts, field updates, and email generation according to

PROFESSIONAL EXPERIENCE:

Confidential

Lightning Salesforce Admin and Developerz

Responsibilities:

• Implemented Complex Workflow rules, Workflow Approvals, Flows, Process builder, Validation rules, email alerts and field updates for business process automation Worked on Data migration using tools like Data Loader and Workbench. Design and develop APEX classes, APEX triggers, Custom Controllers, Controller extensions. Served as the primary point of contact for direct sales and channel partners who required maintenance, configuration, reporting and . Wrote scheduled classes to perform the data manipulations on nightly or weekly bases using the batch apex.
• Develop Visualforce pages, Visualforce custom components. Worked on Configure Price Quote (CPQ) for Quote Management, and generated report and dashboard. Experience with Salesforce Customizations, Security Access, Profiles, Roles, Users, page layouts, email services. Implemented Salesforce CPQ (Steel Brick) System in Organization
• Developed and configured Custom Reports & Dashboards. Created Custom report types like Summary and Matrix reports to track pipeline insight, program opportunities. Used Data loader tool for migration of data into Salesforce.com from external systems using CSV files. Responsibilities include Designing,
• Developing, and supporting Salesforce applications for both Desktop and mobile versions. Point of contact for Salesforce for VP of Digital Transformation, VP of IT and Software Development. Troubleshot user issues in Salesforce, Zuora, CPQ, Sertifi and other business systems Expertise in maintaining and designing Standard Objects and Creating Custom Objects based on business requirements Worked extensively on creating Apps, Custom Fields, Profiles, Roles, Permission sets, Page Layouts, Custom Tabs, Email Templates, Record Types to support vital business functions Set up Org - wide Defaults, sharing rules, Role Hierarchy, Company wide-org settings. Worked with standard Salesforce objects like Accounts, Contacts, Leads, Cases and Opportunities. Expertise in analyzing and documenting the workflows and functionality of existing systems, preparing presentation materials to all levels of management, Implementation & Integration experience on SalesForce.com using Apex Language (Classes, Controllers & Triggers), Visual Force Pages, Custom Tabs, Custom Objects, S-Controls, Reports, Analytic Snapshots and Dashboards. Used smart bear code Review tool to review visual force page,
• Controller Classes, apex class, Triggers, and test classes as reviewer to maintain best practice. Implemented salesforce best practices while writing triggers, controllers and Batch jobs avoided reaching Governor limits exceptions. Written SOQL, SOSL queries with consideration to Governor Limits for the data manipulation needs of the application using platform database objects in Apex Classes and Apex Triggers. Worked with various standard salesforce.com objects like Accounts, Contacts, Leads, Opportunities and Cas

Confidential

Salesforce Business Analyst/Salesforce Admin/Developer

Responsibilities:

• Design and developed solutions based on functional, migration and integration requirements for SFDC platform. Work on customization of standard objects like Lead, Account, Contact and Opportunity. Perform day to day User Management on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and Profiles. Extensive knowledge and good working experience with the Lightning Process Builder, Lightning.component framework, Events, Open - source Aura framework, developer Console and workflow tool.
• Developed prototypes on SFDC environment for Proof-of-Concept demo and for customer endorsement. Create custom report types, custom reports, and dashboards to meet the reporting requirements of the decision makers in the organization. Created and maintained the email templates to be used in the
• Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud. Conduct knowledge transfer sessions for associate resources working in SFDC technology. Worked with the sales partners and sales engineering executives to identify and pursue opportunities.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Integrate salesforce with other applications via real-time batch jobs. Configured the community cloud to enable real-time collaboration and communication across entire team. Implemented salesforce best practices while writing triggers, controllers and Batch jobs avoided reaching Governor limits exceptions. Written SOQL, SOSL queries with consideration to Governor Limits for the data manipulation needs of the application using platform database objects in Apex Classes and Apex Triggers. Worked with various standard salesforce.com objects like Accounts, Contacts, Leads, Opportunities and Cases. Exposed other outside applications over
• Salesforce utilizing Canvas applications. Worked in salesforce Production Support to identify the root cause of the issue and fixed the same. Work on complex data migration projects using Data Loader tool and Cast Iron. Develop Visualforce pages, Visualforce custom components, portal pages with JavaScript for validation. Design and develop APEX classes, APEX triggers, Custom Controllers, Controller extensions. Integration of Sales cloud with external information systems using SOAP API web services.
• Deploy changes from SFDC sandbox environment to Production environment using change sets.Environment:Saleforce.com platform, Apex Language, Visual Force Pages, Visual Force Components & Controllers, App Exchange, Cast Iron (5.6), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Dashboards, Custom Objects & Tabs, SOAP API, Email Services, Sandbox, Force.com Eclipse IDE Plug-in, Windows 7.

Confidential

Salesforce Admin and Developer

Responsibilities:

• Implemented Web - to-Lead and custom Lead conversion using custom Visualforce and Apex Extension controller class. Implemented integration between Salesforce to Outlook and Outlook to Salesforce successfully. Wrote an Apex Trigger on Contact for cross object field update for reporting purposes. Served as the primary point of contact for direct sales and channel partners who required maintenance, configuration, reporting and . Used Velocity Communications includes Sales, Marketing, Service, Retail, EPC, CPQ, Contract and Order Management applications.
• Design/Develop the Force.com database model, Apex and Visualforce User Interface Code. Validate deployment by running all Apex test runs for all classes to ensure the code coverage is above the threshold required 75% for deployment into production. Worked on writing
• Apex Triggers and Apex Classes, Batch Apex, Scheduled Apex. Enhanced Apex Class and Visualforce Page to create a custom Related List, showing activities for selected contacts or clients. Developed logic and utilized dynamic SOQL queries efficiently for retrieving records based on the user defined criteria saved through the page. Customized the CRM to maintain Data Quality, accurate access to data, and facilitated other business requirements as needed. Created Visualforce Pages to override the standard functionality of New and Edit buttons. Created Sandbox, configured & deployed Components and Data from one environment to another using Snapshot Tool. Created the Technical Design Documents Based on the Requirement document from BA. Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign and Reports. Created various Custom objects, Tabs, Workflows,
• Reports, Apex triggers and validation rules for the application. Responsible for creating new salesforce users and assigned users to appropriate profiles. Created Email templates in Text, HTML and Visualforce necessary for the application. Analyzed and Created Custom Profiles as required for the business needs and implemented Object level, Field level and Record level security. Customized Page Layouts for Salesforce.com Standard and Custom objects. Implemented custom Validation rules, Formula Fields, Email Templates, Assignment Rules and Auto-Responses for Cases and Leads. Designed various
• Email Templates like Custom, HTML and Visualforce, these Email Templates will be used to manually send emails through standard email interface or send emails through workflow rule email alerts and apex code. Configured Security Assertion Markup Language (SAML 2.0) For Salesforce in single Sign-on.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files Created custom report types and generated report using the report types. For effective communication be

Confidential

Salesforce Admin and Developer

Responsibilities:

• Creating application to maintain the details of the product from demand phase to production phase. Interacted with various business user groups for gathering the requirements, designed UML and use - case diagrams. Configured & Designed Adoption Dashboard to keep an overview of Created reports, Logins and Users performance. Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports. Created & maintained detailed documents on changes in Salesforce org. Facilitated effective & efficient use of platform by creating Visual Force pages as per business requirements. Developed custom salesforce queries classes, triggers, and Batch process with Apex. Implemented custom Validation rules, Formula Fields, Email Templates, Assignment Rules and Auto-Responses for Cases and Leads. Designed various Email Templates like Custom, HTML and Visualforce, these Email Templates will be used to manually send emails through standard email interface or send emails through workflow rule email alerts and apex code. Configured Security Assertion Markup Language (SAML 2.0) For Salesforce in single Sign-on. Implemented Complex Workflow rules
• Workflow Approvals, Flows, Process builder, Validation rules, email alerts and field updates for business process automation. Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites. Defined objects and Field Level Security for different profiles. Responsible for
• Requirements gathering, Analysis, Data Modeling and create design document. Participated in meetings with Business Users, Analysts & Managers to discuss the Business requirements. Created Apex Classes, Apex Triggers and Visualforce Pages for various functional needs in the application. Deployed
• Sandbox salesforce.com application into Production using Force.com IDE. Periodic deployments to the Production environment using change sets according to deployment schedules. Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Territory
• Management, Reports and Dashboards. Created different workflow rules and Approvals, Email Templates to run the Territory and assignment rules. Designed and developed the Custom objects, Formula fields, validation rules, Page layouts, components to suit to the needs of the application. Created Many-to-
• Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE plug-in, Snapshot Deployment Tool, Visual force Pages, XML, Triggers, Java, SOAP, WSDL & RESTful Web Service Controllers, Salesforce.com Platform, Apex language, Apex Custom Controllers.

Confidential

Java Developer

Responsibilities:

• Involved in analysis and design of the several modules in the Project. Created use case diagrams, class diagrams, sequence diagrams, deployment diagrams.
• Designed and developed technical specifications using design patterns and OO methodology. Involved in the configuration, development, and deployment of EJBs, and JSPs & Servlets in Weblogic Test Environment. Responsible for documenting the causes, analysis and final resolution to the issues/errors using an Internal Web Portal.
• Assisted in process modeling; conducted and participated in JAD sessions with system users. Developed Servlets to process update information. Used JDBC for communicating with the database. Involved in design and development of the application in n - tier fashion based on MVC architecture standards and utilized Strut's framework. Used MS Visio to develop Use Cases, Activity and Sequence Diagrams. Developed the java beans (POJO) to represent the model classes and mapped them to the tables using the Hibernate Mapping files.
• Implemented the Control Layer by using Struts Actions classes like Action, and mapping Dispatch Action classes. Designed and developed Session Beans for implementing Business logic. Involved in all phases (Unit/Integration/System) of testing.

Environment: Java Server Pages (JSP), Struts 2.0, JSF, JavaScript, Java 1.4, Struts 2.0, Hibernate 3.2/ 3.3, Spring 2.0/ 2.5, Web Services, EJB, Servlets, SOAP, XML, IBM, Web Sphere 6.0 IRAD 6.0, CVS, ANT Build Scripts.