SUMMARY:

• I am an experienced Solutions Architect specializing in systems integration SOA and SCA using mostly TIBCO products. I have built an
• Enterprise Service Bus on multiple occasions and have experience with TIBCO ActiveMatrix Service Grid and Service Bus 2.x, ActiveSpaces
• Data Grid 1.x, 2.x, BusinessWorks 5.x and 6.x, Managed File Transfer, BusinessEvents 3.x, 4.x, and 5.x, BusinessConnect 5.x and 6.x,
• Enterprise Message Service 1.x - 8.x, ActiveMatrix BPM 2.x and corresponding BusinessStudio 3.x, Policy Agent 2.x, LogLogic 2.x,
• DataExchange 5.x, General Interface 3.x, Patterns, ADB Adapter, SAP Adapter, Siebel Adapter, File Adapter, and Kenon Adapter. Besides my
• TIBCO skills I am also proficient with Oracle API Exchange Gateway, WebLogic, SOA suite, ORACLE database, SQL Server, MYSQL,
• TimesTen, Java, J2EE, C++, C, Project Management, and Business Process Management. My professional motto is “Do it right the first time”.

TECHNICAL SKILLS:

Programming and Software/Tools: TIBCO BusinessWorks, TIBCO ActiveMatrix Service Grid, TIBCO BusinessEvents, TIBCO BusinessConnect, TIBCO Adapters, TIBCO BPM, TIBCO MFT, Java, J2EE, J++, C, C++, Visual C++, CORBA, SQL, PL/SQL, Oracle Stored Procedures,Oracle12g, Informix, MySql RDBMS, TIBCO, Vitria, MQ Series, LibE, Tuxedo, WebLogic, TIBCO Hawk, XML, XSLT, HTML, JSP, JDBC, ODBC, FrontPage, VisualAge for Java, JBuilder, UNIX, HP-UX, Solaris, Red Hat Linux, Windows 8, Excel, PowerPoint, Word, Project Management, MS Project, AutoPlan, UML, Rational Rose, Paradigm Plus, Orbix, Orbix Web, ClearCase, RogueWave, Oracle Fusion, Web Logic Studio

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

TIBCO Architect - Independent Contractor

Responsibilities:

• Guide the development of an Enterprise Service Bus using TIBCO products
• Design and Develop Web Services using SOAP over JMS on the ActiveMatrix BusinessWorks 5.12 and 6.1.1 integration platforms.
• Review architectures of other projects which were using a combination of the ESB and REST Web Services.
• Review Capacity Plan
• Review setup of Actives Spaces, work with Operations personnel on the setup of Active Spaces Security and setting up Agents.

Confidential, Oldsmar Florida

Architect Advisor - Independent Contractor

Responsibilities:

• Suggested improved uses for BusinessEvents at Nielsen
• Recommended increased use of SOA principles at Nielsen
• Evaluated TIBCO BusinessEvents Process Orchestration Software
• Designed and helped develop BusinessWorks solution for YourCause Project (Used integration of BusinessWorks and Managed File Transfer).
• Implemented multiple Managed File Transfer projects
• Developed template for the integration of TIBCO BusinessWorks with TIBCO Managed File Transfer
• Modified TIBCO’s Centralized Logging and Error Handling to use TIBCO Active Spaces in place of a database
• Developed POC for using TIBCO BusinessEvents Rule Templates
• Evaluated TIBCO Log Logic for use at Nielsen
• Evaluated TIBCO Enterprise Message Service 8.1 for use at Nielsen
• Implemented Java based xml editor, SOAPUI test scripts, Cascading Style Sheet and Command Line Interface deployment script using TIBCO BusinessStudio for BMP 3.6, DAA file running on TIBCO BPM 2.0
• Improved the performance to Nielsen Engineering’s WaterMark project based on TIBCO BusinessEvents 4.x
• Created development environment for TIBCO BusinessConnect 5.x
• Eliminated Errors generated by Hawk
• Provided architecture for One Global Data System (Uses Managed File Transfer, Active Database Adapter, BusinessWorks and Oracle Stored Procedures).

Confidential, Atlanta, GA

Technical Lead

Responsibilities:

• Created and presented TIBCO Roadmap, Implementation methodology and the typical project lifecycle with clear action items for both IT and the business.
• Created Design documents and prepared integration and functional test plans in conjunction with business analyst.
• Send Design documents to offshore teams and guide the development of the solution.
• Articulated the architectural vision, gathered client requirements, conceptualized and proposed alternative Business Integration architectural approaches and validated the architecture against requirements.
• Obtained buy-in from the client on proposed Business Integration solutions. Implemented Business Integration solution architecture, design, development and maintenance of Integration Solutions.

Confidential, Sacramento, CA

TIBCO Architect - Independent Contractor

Responsibilities:

• CA DMV is upgraded their DMV Web offering using TIBCO ActiveMatrix Service Grid. My responsibilities were as follows:
• Discovery and review of the current set of TIBCO Software components configurations.
• Identification of gaps in the current set of TIBCO Software component configurations from TIBCO Software best practices.
• Assessment, guidance and assistance with modifications to the current set of TIBCO Software components configurations to follow TIBCO Software best practices.
• Assessment, guidance and assistance with additional TIBCO Software component configuration as identified to help meet WSI project objectives.
• Guidance and assistance within go-live readiness activities.
• Knowledge transfer and assistance as it relates to TIBCO Administration to identified DMV resources.
• Participation in enterprise discussions relating to IBM policy or other vendor technologies working in conjunction with TIBCO Software components.
• Lead the configuration of identified TIBCO components with support from the IBM project team.
• Help IBM in test and deployment planning, and procedural documentation.
• Assistance with setting up test cases if desired by IBM.
• Assistance with issues resolution which may arise during the engagement duration.
• Review current overall system architecture to evaluate and make sure it can meet performance requirements
• Review and assist with Performance Testing plan and execution.
• Assist with changing the current configurations of TIBCO Software components with the goal to ensure it satisfies reaching Performance metrics
• Assist in designing the EForms solution using TIBCO Software Collaborator components
• Assessment and guidance on Application and Infrastructure monitoring by using the common logging and error framework ("CLE") and TIBCO Hawk.
• Review Monitoring requirements and assist in setting up TIBCO Hawk rules to monitor and manage environment.
• Review Clustering and High availability configurations to evaluate and make sure it meetings the performance requirements.
• Assessment of potential additional needs of application error handling and logging and configuration of TIBCO CLE.
• Assist with client requirements on WS-* standards specifically Interoperability, and implement TIBCO Software configuration changes to help meet the requirements. to achieve them.

Confidential, Dallas, TX

Solution Architect - Independent Contractor

Responsibilities:

• Development of an Enterprise Service Bus using TIBCO products (i.e. BusinessConnect, TIBCO EMS, Smartmapper, BusinessWorks)
• Creation of Common Object Model based on Oncor's Common Information Model and the Xpath and XSLT to parse and transform the Common Object Model into the Application Specific Interface format.
• Assisted the project manager, providing technical expertise in regards to SOA, SOA governance, Enterprise Service Bus, Complex Event Processing.
• Learned TIBCO BussinessEvents version 3.0 for a phase two development effort to determine if various EDI documents were sent or received within a specified timeframe.
• Tuned BusinessConnect for improved performance and a greater degree of fault tolerance.
• Provide requirements for Hawk Rulebase and tested the developed rulebases and custom micro agents.
• Developed TIBCO BusinessWorks processes to support cutover (retrieve in-flight transactions and move them to the TIBCO architecture from a SeeBeyond solution) and Parallel testing.
• Developed scheduler in Java using Quartz API which runs within the JBOSS application server as a generic servlet.
• Developed a Secure FTP program in java to transfer data from production environment to testing environment so that tests could be run using live data.
• Developed 5 web services which allowed the customer to see the health of the Enterprise Service Bus and to allow the ESB to send and receive email.
• Created Configuration Management Best Practices Guide
• Supervised Configuration Management Team
• Learned Active Matrix for Phase two upgrade of the Enterprise Service Bus
• Learned Oracle Enterprise Service Bus and Oracle SOA.

Confidential, MD

Senior Developer/Architect

Responsibilities:

• Integrated Oracle Financials (Oracle 11i) using Oracle App Adapter, BusinessWorks 5.4, TIBCO EMS, and HP PPM System Web Services and database
• Created SOA Architecture as a member of the Integration Center of Excellence.
• Developed, Location Service (JMS Web Service) using Archibus, Atlas, PeopleSoft and Access Management application as the backend applications, ADB Adapter, BusinessWorks 5.4, TIBCO EMS.
• Created architecture and development guidelines and best practices as a member of the Integration Center of Excellence team.
• Integrated Native workflow application and HP PPM System using TIBCO EMS, BusinessWorks 5.4, and Web Services in Hewlett Packard's Project and Portfolio Management System
• Developed Audit, Logging and Error handling process internal to Hewlett Packard's Project and Portfolio Management System.
• Reviewed and recommended a Centralized Logging and Error Handling application which was developed using TIBCO by Ultimo Software Solutions Inc.
• Used XML Canon as source code control and configuration management tool.
• Provided production support and maintenance of TIBCO processes in production.

Confidential

Senior Developer

Responsibilities:

• This project focused on the integration of Tribold's Product Catalog System with Telstra's Siebel CRM and Kenon billing system using TIBCO BusinessWorks 5.4, EMS Server 4.6, Kenon Adapter and a Siebel Webservice.
• Designed and developed Web Client which interfaced with Web services on Siebel CRM
• Designed and developed Integration solution with Kenon billing system.
• Developed xpath and xslt to transform Tribold's native XML document into Telstra common data model.
• Made suggestions to Tribold Enterprise Engineer to improve archictecture and performance of the Tribold product and its integration to other systems
• Performed Integration Tests
• Modified solution as needed
• Creation of Common Object Model based on Oncor's Common Information Model and the Xpath and XSLT to parse and transform the Common Object Model into the Application Specific Interface format.

Confidential, Atlanta, GA

Lead Developer

Responsibilities:

• Converted the requirements and functional specifications into low-level design documents for development and implementation.
• Represented TIBCO team in finalizing the integration architecture, functional specifications and Impact Assesments.
• Designed and lead the development 22 web services using transports HTTP for entity layer and TIBCO Rendezvous as for the application specific interfaces (task layer). These were developed using and HTTP/SOAP adapter, TUXEDO Adapter and BusinessWorks 5.3. These were developed using Service Oriented Architecture principles.
• Designed and developed test suites using Oracle BPEL Process Manager. This was done for unit tests and enabled me to test the Business Processes which call the services.
• Provided production support and maintenance of TIBCO processes in production.
• Creation of Common Object Model based on Oncor's Common Information Model and the Xpath and XSLT to parse and transform the Common Object Model into the Application Specific Interface format.

Confidential

Solutions Architect/Senior Developer

Responsibilities:

• Developed Architecture for an enterprise service bus.
• Repaired a project that took information provided by a point of sale system and converted the data into IXRetail format to be placed on a mainframe.
• Repaired mappings and reduced size of memory footprint and CPU usage.
• System involved TIBCO BusinessWorks, MQSeries, TIBCO EMS server, TIBCO HAWK, TIBCO Administrator, Oracle 10g, and TIBCO SmartMapper.
• Developed Performance Test Plan and implemented performance tests.
• Tuned EMS and BusinessWorks process for maximum performance
• Requested various Kernel and configuration changes for IBM AIX system.
• Ran performance comparisons between Dell Linux system and IBM AIX system. The results lead to the reordering of the IBM system to be configured in a manner that would provide the best performance.
• Configured EMS Server for fail over and load balancing.
• Documented the installation procedures and configurations for the Middleware (TIBCO) components.
• Deployed and managed different types of applications using TIBCO Administrator and Domain utility
• Configured and managed queues and topics on TIBCO EMS.
• Involved in Designing the Monitoring and Management components leveraging the built in capabilities of Hawk.
• Designed the Deployment Model and mentored the team in Deploying Components
• Mentored the team in development of the BW Processes
• Used XML Canon as source code control and configuration management tool.
• Creation of Common Object Model based on Oncor's Common Information Model and the Xpath and XSLT to parse and transform the Common Object Model into the Application Specific Interface format.

Confidential

Technical Architect/Senior Developer

Responsibilities:

• Used TIBCO BusinessWorks, TIBCO Active Database Adapter and TIBCO Rendezvous to integrate AS400 systems using DB2 database with Work Management Systems.
• BusinessWorks was used for FTP, receiving messages from ADB and forwarding these messages to the work Management System, TIBCO EMS was used to implement centralized error handling.
• Aided Elektra employees in implementing centralized error handling processes and understanding TIBCO's suite of products.

Confidential, Washington DC

Senior Devloper/ TIBCO Architect

Responsibilities:

• Put Siebel UAN 4.2 Architecture in place as the architecture of the Enterprise Service Bus.
• Made the necessary architectural changes to allow TIBCO EMS to operate in a load balanced, fault tolerant manner.
• Designed and developed a query orchestrater to be used in a federated query process.
• Developed transformation processes for all systems connecting to the Enterprise Service Bus to continue to allow those systems to continue to output messages in their native format.
• Installed and configured Siebel UCM for the development environment.
• Configured the TIBCO Siebel Adapter to work with Siebel UCM.
• Designed and configured TIBCO DataExchange to take data from the legacy systems, pass the data through Trillium Software to be cleansed and perform the initial load of the UCM system.
• Configured Trillium Software to perform data cleansing.
• Creation of Common Object Model based on Oncor's Common Information Model and the Xpath and XSLT to parse and transform the Common Object Model into the Application Specific Interface format.

Confidential, Atlanta, Georgia

Senior Developer

Responsibilities:

• Migration of TIBCO Processes and SAP/R3 Adapter to version 5.2 from version 2.05.
• Development of TIBCO process and java code to encrypt Coca Cola data using PGP (Pretty Good Privacy) encryption and forwarding this data to an external customer's mainframe using secure FTP.
• Develop error handling processes for the TIBCO middleware.
• Proposed a Service Oriented Architecture and Enterprise Message Bus to improve the performance of integrated systems and reduce the time needed to develop new integration interfaces.
• Provided production support for TIBCO processes in production.

Confidential

System Engineer/Subject Matter Expert

Responsibilities:

• Reviewed Operational requirements
• Gap Analysis
• Review use cases
• Provid information regarding to proper use of the rational unified process. .
• Provided clarification on use of BusinessWorks in terms of Enterprise Application Integration and the current best practices.
• Diagramed architecture for CapGemini based on the architectural guidelines document.
• Made recommendations regarding what TIBCO provided out of the box and what customizations were needed.
• Provided TIBCO EMS and BusinessWorks

Confidential

Systems Engineer

Responsibilities:

• Advised Austin on how to create a Web Service. Provided sample WSDL.
• Developed integration processes between Siebel UCM and Austin Tetra web services using BusinessWorks 5.1.3, 5.2, and Siebel UAN 4.0.1.
• Developed error monitoring processes using BusinessWorks 5.2, Oracle 9i and Java Server Faces using Tomcat Servlet engine in TIBCO Administrator environment.
• Creation ofCommon Object Model based on Oncor's Common Information Model and the Xpath and XSLT to parse and transform the Common ObjectModel into the Application Specific Interface format.

Confidential

Senior Developer, Solutions Architect

Responsibilities:

• Used TIBCO BusinessWorks 5.x and Siebel UAN Process and TIBCO smartmapper to integrate their billing system with Siebel CRM.
• Developed 3 Web service using TIBCO BusinessWorks 5.x and TIBCO LDAP adapter version 5.x.
• Developed Java JMS application on WebLogic which retrieved messages from an Oracle Streams Queue and published them to BusinessWorks via TIBCO EMS server.
• Developed Stored Procedures in Oracle which produced Logical Change records in XML format.
• Created HTTP server in BusinessWorks which received Logical Change Records in xml format and published them to Siebel UAN processes.
• Developed UAN processes which connected to TIBCO Tuxedo Adapter and Siebel Adapter.
• Developed Adapter using TIBCO adapter SDK to connect TIBCO to sockets in order to receive messages from TCP/IP based system.
• Developed High Level and Low Level design documents for various projects.
• Developed JSP application using WebLogic Studio and Struts (WebLogic 8.1) which interfaced with TIBCO BusinessWorks project to determine the health of the processes and the LDAP adapter.
• Developed application using WebLogic, MDB and Servlets and TIBCO Rendezvous libraries which used WebLogic's ability to manage Database Connection pools while allowing client programs to send requests via Rendezvous and JMS.
• Upgraded provisioning processes from BusinessWorks 2.6 to BusinessWorks 5.1.3.
• Upgraded LDAP Adapter from version 4.x to 5.2. Upgrades required a lot of testing ensuring that functionality and performance were not diminished.
• Developed and maintained WebLogic application which authenticated Confidential .com subscribers against an LDAP Directory.
• Developed Web Services which allowed Confidential .com subscribers to access and configure the types of services and features they wanted.
• Creation ofCommon Object Model based on Oncor's Common Information Model and the Xpath and XSLT to parse and transform the Common ObjectModel into the Application Specific Interface format.

Confidential, Houston, TX

SeniorArchitect/Senior Developer

Responsibilities:

• Hired as an EAI specialist using TIBCO and BEA products.
• Developed Seibel Adapter, Siebel E-Script and error handling software using TIBCO BusinessWorks, Siebel Adapter, ADB,
• Developed a Java and XML. Solution which connected Siebel to Oracle Federal HR System (Oracle 11i) and Oracle Federal HR to TSA mainframe system aiding TSA in its ability to hire airport security personnel.
• Developed Web application using Bea's WebLogic, SAP integration using SAP Adapter, data synchronization using various BusinessWorks Tasks.
• Worked at Samsung in South Korea for 8 months. My Previous assignments were in China working with Legend Computers (currently called Linovo Group) integrating SAP, I2, and creating web services using TIBCO's BusinessWorks product.
• In Korea, for Samsung, completed Architecture Analysis and Topology Evaluation for the client, developed TIBCO interface library in C++ and Java which gave the client's applications Fault Tolerance, load balancing and virtual circuit capabilities. Evaluated and made changes to the clients TIBCO Hawk implementation. Implementing an EAI Framework for the client. Created Custom Adapters using TIBCO's Adapter SDK. Developed adapter in JAVA for versions RV versions 7.1 and 5.3. 5.3 version developed using Rendezvous Java API and HAWK API. Adapters for Rv5.3 were written using RV libraries since SDK is will not work on versions older than 6.9. Configuration for rv5.3 adapter uses XML. Developed JNI interface and C++ library to interface with FactoryWorks MBX messaging system. Adapter routes messages between the EAI rv 6.9 environment and Clients Manufacturing System's rv5.3 and 6.9 subnets. The MBX servers are not RV aware and the adapter bridges these servers to the EAI subnet. The Adapters also handle queries, updates, inserts and the execution of stored procedures and functions on the manufacturing servers for the EAI layer.
• Developed Web based solution for Qualcomm using BusinessWorks 5.0 CA (Conditionally Available), ADB and JMS.

Confidential

Technical Consultant

Responsibilities:

• Support and maintain Web site

  Maintain telephone system install and maintain COTS software

  Improve system architecture and make software recommendations

Confidential

Senior Consultant

Responsibilities:

• Prepared and delivered effective presentations and reports.
• · Communicated opportunities for improving engagement profitability
• Team Lead and architect for the integration of Ariba Buyer, Oracle Financials (Oracle 11i) and SAP using TIBCO middleware, portal features, and Message Broker to produce an Executive Management System.
• Setup and configured Oracle Financials
• Configured TIBCO adapters to connect to SAP and Oracle Financials systems.
• Used AML and Java to configure screens for Ariba Buyer.
• Used administrative screens to set up suppliers for CXML downloads in Ariba Buyer.
• Scheduled and tracked project activities using MS project.
• Team lead and architect for the development of an On-Line Income tax filing system Using HTML for help and general information pages and an digitally signed swing applet for Income tax form. Used oracle Database to store data.
• Lead developer, architect and DBA for a multi channel retail solution using WebSphere Commerce Suite on NT and Solaris Platforms. WebLogic used for inventory management. Used CORBA to connect to Vitria to messages to Seibel. DB2 (on NT) and Oracle (on Solaris) used as relational databases. Developed Macros, Commands (Visual C++ and ANSI C++), Overidable Functions (Visual C++ and ANSI C++), Enterprise Java Beans and Java Server Pages on NT and Solaris. Developed static HTML welcome page, registration page and login page using HTML and WebSphere Commerce Suite Macros. Developed Catalog, product info, shipping info and order info pages using JSP. Developed commands and Macros for wireless connection. Tracked and scheduled project activities using MS project.
• Lead Developer developing a Revenue Tracking system using TIBCO adapters, TIBCO Message Broker, and XML connecting to a Siebel front end, WorldSpan's TPF based airline reservation system and an AS400 based Lodging Management System. System provide users with "one stop shopping" for hotel reservation, car rental, and airline tickets. Systems also tracked spending and gambling habits of customers and other hotel revenue. Communication with WorldSpan system used XML, TIBCO's adapters for LMS written in Java. Adapter for Siebel written in Visual Basic.

  Developed Excel/Access application which enabled Senior Managers partnered with SUN Microsystems to calculate client's Mass Storage (SANS) and disaster recovery requirements. Assisted Senior Manager with the creation of proposals. Application migrated to HTML/JSP's using Tomcat Servlet engine and Oracle database to store client information.

Confidential

Senior Developer

Responsibilities:

• Lead large development and support team on CRM project using HTML, Java, and Visual C++, Data Mart project using Aspect's Data Mart, Aspects CTI, Java and Oracle RDBMS. Responsible for architecture, design and GUI development.
• Senior Architect for baggage handling system using JSP, EJB and Oracle Relational Database, JNI, C++, MQ Series Connected to MVS backend. XML used to format data. WebLogic used as EJB container.
• Lead Developer on a Database Conversion project, which used Java and JDBC to connect to a Java Front end and Oracle Database, converted Sybase Stored Procedures into Oracle Stored Procedures.

  · Coordinated project activities across functions. Influenced technical designs.

• Facilitated analysis, design, architecture and programming of viable solutions to high complexity business problems according to user specifications.
• Developed detail program specifications.
• Developed, tested and implemented Flight monitoring systems using ANSI C++ and the HP-UX 11.0 operating system connecting to Delta's TPF based flight management and reservations system additionally adding enhancements using techniques that preserved system integrity. ·
• Lead and participated in system and acceptance testing.

  Ensured systems were functionally appropriate, technically sound, and well integrated.

• Responsible for immediate response to production program problems.

  · Worked with business in recommending process or system enhancements.

• Analyzed and resolved complex problems. ·
• Lead development team through project life cycle.
• Develop time estimates for project schedules.
• Worked across projects to synchronize project plans and deliverables.
• Set aggressive plans, monitored progress and reported appropriately while architecting, designing and developing prototype reservation system using Iona's Orbix and Orbix Web, Java Servlets, ANSI C++ and HTML on a HP-UX 10.3 system.
• Developed Java based File Transfer Protocol Application
• Developed Java application to access AT&T secure site, Update information and generate report on telephone usage. Developed C++ application to reformat report so that the resulting data could be automatically downloaded into Oracle database using Oracle's SQL Loader.
• Planed and architected disaster recovery plan using Hewlett Packard McService Guard and Oracle's database replication capability.
• Provided production support for applications in production.

8 AT&T/Bell Labs/AT&T Labs Alpharetta, Georgia

Member of Technical Staff

Enjoyed a long career at AT&T. Some of my s while employed at AT&T are as follows:

• Member of architecture, Design and development team for AT&T's Intelligent Network Expert System.
• Release Manager for phases I and II of expert system, responsible for integration, systems, and customer acceptance testing.
• Expert System Development Using R++ (a rule based extension of C++), C, C++, OSPS 5, Java, CORBA, MQ Series to AC and R MVS system.
• 5ESS support applications using Tuxedo, Informix 4GL, PL/SQL, OCI on Oracle database on an AT&T Starserver FT fault tolerant Unix System.

  Developed Architected and implemented disaster recovery plan for Remote Work Centers using FDDI rings, Oracle database replication, Oracle parallel server technology and MC Service Guard.

• Developed API for Expert System database access and error reporting using C++. Developed Alarm Monitor program using Java AWT.
• Lead effort to make the Advanced Technology and Expert Systems department of Operation Technology Center ISO 9000 compliant.
• Member of Development Process creation team, specializing in System Architecture.
• Manager of Applications Software Group for the Switching Control Center Systems and Total Network Management Systems.
• Developed applications for the support of the 4ESS, 5ESS, 2STP, STP International, DACS I, DACS II, DACS IV, Conversant Systems, 3B20 D, Primary Clock, Work Centers, On-Site Work Force and the Network Operations Center. Applications allowed monitoring, generated alarms, and provided a means to input commands to the network elements. Applications developed in C and C++.
• Developed Ticketing system to allow Remote Work Centers and Switching Control Centers to track and resolve reported troubles. Developed in C.
• Developed and taught courses on the use and functionality of the Expert System, HTML and the Total Network Management System.
• Developed browser to allow end users to browse Network Element and Expert Systems logging data using Motif.
• Developed socket interface for expert system to receive data from Total Network Management System and to send alerts to TNM to be displayed in work centers using C++.
• Worked at Atlanta Summer Olympics performing installation and maintenance of IBM PC's running OS2 software and peripheral devices.
• Receive in Project Management from George Washington University.
• Provided Tier 4 production support for applications in production.