SUMMARY:

• 10+ Years of proficiency in business processing and software development life cycle (SDLC) analysis, design, testing, and implementation of software application and different SDLC methodologies such as Agile Scrum and Waterfall.
• Good experience in Tandem Non Stop SQL, Product Testing, Functional Testing, HP Web Inspect Security testing, Embedded Testing, Mobile Application, Web services using SOAP UI Testing & NFR Testing.
• Expert in performance Testing using load runner.
• Good experience in Infrastructure testing with installation of new software package with Desktop and laptop configuration.
• Good experience in Infrastructure testing, Master data management with database services using web services with SOAP UI.
• Experience in JCR using JSR 170 to test Adobe CQ5 with CMS.
• Experience in CMS API,JS API,Workflow API,SLING for Adobe.
• Good experience in Loan application for both mortgages and personal loan systems
• Good experience in load and NFR testing for various infrastructure components.
• Strong knowledge on Infrastructure testing using Authentication, Authorization services.
• Good experience in System Integration Testing in Software application involves various domain includes Healthcare, BFSI - - Retail Loan Banking & Credit Cards.
• Good experience in CRM - Order Handling/Management, Customer History, Operational/Financial Reporting.
• Good experience in Retail banking, Telecommunications, Mortgages loans, Cash management, Brokerage testing.
• Lead a Testing organization of 30+ testing resources over offshore delivery center
• Testing leadership for client-facing interaction of customer providing an accurate view to the business around customer experience issues.
• Collaborate cross-functionally with the Product Management, Development, and Application Support teams to provide feedback and work to resolve user experience, functionality, and performance issues. Good working exposure with multiple vendors’ effort model and Management
• Define and enforce Quality Assurance (QA) policies and procedures, Participate in the planning, design, and requirements gathering phases of the project life cycle, Have a good experience in Test Management tools
• Experience in parallel testing from ICD-9 to ICD-10 to perform the claim payment, member liability, and health care analytics
• Adept in domain experience(s) are Health Insurance and Banking areas, Faster payments, TM Diebold, Brokerage application, Mobile Apps Testing, Web service Testing, CRM Product Testing, Payments products Testing
• Working on several releases at Client location and hold a real time experience of Implementation day & Production incidence and Managed Test program and Siebel product,

TECHNICAL SKILLS:

Platforms: WP, Android, iOS, Win 95/98, WinNT and UNIX

Database/tools: MS-SQL 2000, Oracle, Microsoft Access, Toad, DB2

Tools: QTP, TFS, MTM, Test Link, HP QC, Bug Rat, Remedy, RTC, Star TeamLoadrunner, Mingle, Clear quest, clear case, HP WebInspect, Load runner, Nesses

Middleware: Web services, SOAP UI

Documented Tool: DQL Editor, Samson 6.5, and WebTop & Captive

PROFESSIONAL EXPERIENCE:

Confidential, Reston VA

Test Lead

Technologies |. Net, Java Web service(s), SAP, Oracle and DB2

Responsibilities:

• Worked on effort kickoff from scratch on IT infrastructure related projects across horizontals.
• Analyzed MRD, PRD, and FRS & SRS on new products/portal development.
• Constructed and performedWeb-TestingDemos for Win Runner to assist billing
• Identified performance issues with Web Servers and app servers using load runner analysis and helped clients to improve the performance of their applications to support concurrent traffic.
• Responsible for setting up monitors to monitor network activities and bottlenecks.
• Analyzed business requirements and presented QA strategy to delivery team.
• Testing area - HA cluster Interactive testing, Active 2 Active testing, Web Service(s) Testing, Security Testing, Master Data management, Regression Testing.
• Preparation of Test Plan, Run Plan each release.
• Involved in crud cycle for analyzing the test data management cycle.
• Worked on identify source of master data and collect and analyze the master data.
• TO capture the storage of inputs received from various ways like 834 template and VAS using AWD.
• To capture the hardware standards using OS configuration includes security components testing for the infrastructure components.
• To install and configure applications from various infrastructure
• Preparing and executing the desktop/laptop configuration variations for each release
• Monitoring the database services for different web services.

Confidential, SFO CA

Test Lead

Technologies |. Net, Web service(s), UNIX, Mainframe, Oracle and DB2

Responsibilities:

• Interaction with the business and the stakeholders for the requirements analysis and review.
• Test plan and test cases preparation.
• Certify the website in the iOS and android Mobile phone and tablets.
• Testing both for Native app and web app in iOS and Android.
• Prepare and maintain Requirement Traceability matrix
• Perform Browser compatibility testing for most widely used browsers in the industry
• UAT testing for the usability and Web testing.
• Performed Remote real device solutions often have the ability to record a test for subsequent replay, a capability that can be useful for regression testing
• Testing in Simulator for mobility platform.
• Review and update the regression suite for the overall application.
• Performed production deployment and the Business verification testing.
• Managed a team of offshore testers.
• Monitored different graphs like transaction response time and analyzed server performance status, hits per second, throughput, windows resources and database server resources etc.
• Found performance degradation issues like “Out of Memory” problems and improved Thread pool utilization, Memory Leaks, JDBC connection Pool size, & Transaction Rollbacks.
• Interacted with the Business Analyst and application teams to discuss the performance requirements and load test strategy
• Developed the performance Test Plans and Load Test Strategies
• Used Site Scope and Introscope to monitor the databases, application and web servers (at OS & Application level) for Performance bottlenecks while conducting Load, Stress, volume, and Memory tests.
• Performing load balancing for products and and MACD.
• Performing HA cluster interactive and Active to Active testing for UAT environments.
• Attending daily defect triage meeting and prioritized the defects and communicate to offshore
• Constant communication with stakeholders and sharing the Defect Report
• Providing support to the customer(s) for User acceptance Testing.
• Maintain regression test suites for Automation(s) and manual Testing.
• Assigned responsibilities of developing testing metrics and analyzing low performance software systems
• Preparing and executing the software package with different OS and ensure the availability.
• Using Test Management tool (QC) and proving Test Metrics report on Daily and weekly.

Confidential, Naperville IL

Technologies |J2EE, Web service(s), UNIX, Mainframe, Oracle and DB2

Responsibilities:

• Tracking billing and Effort and Preparing SOW
• Testing area - Database Testing, Web Service(s) Testing
• Worked on Test data management using MMT tool for capturing both new and mmt transactions.
• Creating, modifying and testing the form design.
• Adding a prebuilt form design to life cycle application.
• Creating sample data and generate automatically generate sample form data.
• Creating the Test Scenarios, executing and generating reports using Load Runner 12
• Performance Testing - Load testing, stress testing and soak testing of the application.
• Work closely with software developers and take an active role in ensuring that the software components meet the highest quality standards.
• Worked with different browsers using NVDA.
• Involved in create and deploy the XML based forms to PDF.
• Capture data and transfer it to core systems.
• Involved in adobe to save the data and tested with digital signatures.
• Testing with web services for adobe PDF forms.
• Involved in capturing the data and the return the key application via web services using adobe.
• Involved in sending and receiving by outlook mail using NVDA.
• Involved in JCR repository and servlet engine using Adobe CQ5.
• Testing with create, edit and publish the CMS files.
• Provide support to the development team in identifying real world use cases and appropriate workflows.
• Involved in preparation of estimation, capacity matrix, testing plan and details, capacity plan and performance strategy docs and conducted assessments and data modeling using excel.
• Performed in-depth analysis to isolate points of failure in the application
• Assist in production of testing and capacity reports.
• Created comprehensive analysis and test results report.
• Investigate and troubleshoot performance problems in a lab environment. This will also include analysis of performance problems in a production environment.
• Configured Application Performance Analyzer for monitoring system resources and activity
• Maintaining the master data list using single and multiple copy approach
• Worked on different system to compare the test data comparison-using interface.
• Worked on matching the master data records to eliminate the duplicates on both new and MMT transactions.
• Reusing the Test data with master data management systems.
• Using MDM merging the test data in to different application by using different web services.
• Preparing for T&M Estimation, Test Plan, Run Plan each release.
• Maintain AWD User Roles and work type priority levels working in conjunction with CSD unit managers and Information Security
• TO capture the storage of inputs received from various ways like 834 template and VAS using AWD.
• To capture the hardware standards using OS configuration includes security components testing for the infrastructure components.
• To install and configure applications from various infrastructure
• Preparing and executing the desktop/laptop configuration variations for each release
• Monitoring the database services for different web services.
• Executing the network infrastructure components for provider and MMT transactions.
• Using web services to send out the updated information to different system by AWD supports.
• Worked on Claim processing Claim, Claim editing, Medical policy, care management, provider performance.
• Worked on large volume data nonidentity test all of the business processes affected by the ICD-9 to ICD-10 changes.
• Attending daily defect triage meeting and prioritized the defects and communicate to offshore.
• Performing regression testing for different module when any changes in the infrastructure components.
• Performing load balancing for both new member and MMT enrollments.
• Constant communication with stakeholders and sharing the Defect Report
• Providing support to the customer(s) for User acceptance Testing.
• Maintain regression test suites for Automation(s) and manual Testing.
• Successful implement the Value - add(s)
• Documents infrastructure plan and publish for team discussion.
• Using Test Management tool (QC) and proving Test Metrics report on Daily and weekly report

Confidential

Test Lead

Technologies: Java, J2EENet, and Mainframe

Responsibilities:

• Interacted with Business Analysts, Sourcing and Modeling teams and Project Managers during all phases Prior to QA phase.
• QA lead for the project responsible in planning and mentoring the Onshore and Offshore QA team.
• Developed QA Estimates for test planning and execution
• Preparation of Master Test strategy for the project
• Executed the mobile testing cases using Print Agent tool for new software upgrade on IOS and Android devices.
• Network infrastructure that tunnels the packet-based protocols used by mobile networks into TCP-IP protocols
• Review and Preparation of Master Test plan for the monthly release.
• Created and Reviewed detailed Test plan, Test cases/Test scenarios for Manual Testing
• Used HP Quality Center as a test management tool in defining releases, documenting requirements and test cases and mapping requirements with test cases, defect reporting and analyzing test results.
• Performed Component Integration, Regression and End to End testing to ensure readiness for user acceptance testing
• Responsible for Sanity testing of SOR File loads done by the Modeling team
• Chair the Application level weekly QA meeting to discuss project updates, defects, design gaps, brainstorm possible solutions.
• Involved in ALL review meetings and walk through.
• Worked closely with Sourcing and Modeling teams during the entire project lifecycle.
• Participated in Walkthrough and Periodic Meetings with Clients, Business and Development team leads to coordinate, resolve and schedule testing efforts.
• Worked on Android and IOS mobile and Tablet, Phones using print agent application.
• Worked on Voice and Video Testing for IOS, Tablet, Phones and Android phones.
• Analyzing the production defects ticket and regression suite for the same based on the fixes and impact analysis document.
• Worked on Native and web application on both mobile and Tablet.
• Identify opportunities on company social network using jive software
• Preparing, Executing and Documenting the Test Strategy and Management Plan.
• Preparing for Story point Estimation, Test Plan, Run Plan and Test cases for each release.
• Providing critical support to the Users for User acceptance Testing.
• Mobile Apps for Native Apps and Customized Apps Testing through Perfecto mobile
• Testing in XML validation, Involving Batch jobs, Good experience in Different type Processing like Batch and Online.
• SIT scheduling and tracking. Actively coordinated with My Stake holder and Involved in Sanity Testing, SIT, UAT Reported and tracked bugs.
• Used a Test Management tool (QC) Involved POC Using the automation tool QTP for regression testing. Involved in PQA -Internal Audit

Confidential

Test Coordinator

Technologies |J2EE, DQL, Mainframe, DB2, Web service(s)

Responsibilities:

• Analyzed the Story Points and IA documents.
• Worked on GCPS, GMAS, Guidance, EPS, Surveyor, Prepaid, Falcon, Triad and Distribution
• Preparing for Fixed bid Estimation, Test Plan, Run Plan and Test cases for each release.
• Performed Native App mobile testing using emulator.
• Performed Mobile testing for loan processing system and customer maintenance app.
• Preparing and Executing PSQA, CSQA, LSQA infrastructure component testing.
• Providing Critical support to the Users for User acceptance Testing.
• Involved in User Interface Testing and Web Services Testing using Soap Scope and MQ tools like IR360 for Multichannel Printing System including consumer document printing.
• Testing in XML validation, Involving Batch jobs, Good experience in Different type Processing like Batch and Online and Validated Web Service(s) Testing methods through Soap-UI tool
• Using a Test Management tool (QC) Involved POC Using the automation tool QTP for regression testing.

Confidential

Senior Tester.

Technologies: Java, J2EE, Oracle and DB2

Responsibilities:

• Database level testing.
• Performed System testing, Functional testing, Integration testing, Regression testing
• Web application testing, Integration testing has been done.
• Understanding the functional behavior for Proc concepts.
• Involved in development activities at critical time.
• Process documentation was prepared for each model.