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Salesforce.com Techno-functional Consultant Resume

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Boston, MA

SUMMARY:

  • Over 8+ years of IT experience in application design, customization, development, support which includes 4+ years of experience in SalesForce.com CRM and expertise in J2EE.
  • Administration, Configuration, Implementation experience on Salesforce.com CRM.
  • Advance noledge of Software Development Life Cycle (SDLC) and Software testing methodology.
  • Expertise in standard Salesforce configuration that include workflow rules, page layouts, Record Types, Approval Processes, Assignment rules, Validation rules, bulk Triggers, etc.
  • Experienced in building Custom Applications that includes administration, configuration, implementation and support experience wifSalesforce.com platform.
  • Experience in Apex Classes, Controllers & Triggers considering governor limits and various other components as per teh client and application requirements.
  • Worked on Eclipse IDE wif Force.com Plug - in for writing business logic in Apex programming language.
  • Expertise in Force.com technology stack: APEX, Visualforce, SOQL, SOSL.
  • Worked on teh designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards.
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Experience in implementing Web-to-Case, Email-to-Case to generate cases for Case objects.
  • Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
  • Experience in implementing design pattern methodologies.
  • Experienced in scripting languages like HTML, XML and Java Script.
  • Experience in Database Design, writing stored procedures, functions, triggers, DDL, DML SQL queries.
  • Ability to quickly master new software and apply its full range of capabilities
  • Self motivated, Hardworking and sincere towards goal.

TECHNICAL SKILLS:

SFDC Technologies: Standard objects, Workflow & Approvals, Apex Classes/Controllers, Apex Triggers, Visualforce

Pages, Data Loader, Reports, Dashboards, Force.com IDE, and Eclipse.

Web Technologies: Web Services, HTML, DHTML, XML, AJAX, Java script.

Languages: Java J2SE, APEX, SQL.

RDBMS: Oracle, SQL Server.

Tools: & Technologies: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer,Force.com Platform(Sandbox and production).

Operating Systems: Windows 98/NT/XP/Vista/7, Windows CE, Linux, UNIX.

PROFESSIONAL EXPERIENCE:

Confidential - Boston, MA

Salesforce.com Techno-Functional Consultant

Responsibilities:

  • me played teh role of a Salesforce Consultant.
  • me was involved in teh business requirement gathering sessions.
  • Did teh Analysis of all requirements understood business needs and provided solutions.
  • Was a key participant of teh Design Review Sessions.
  • Worked on teh data modelling of new requests and entities.
  • Worked wif teh Business and resolved all their day to day issues.
  • Reviewed and validated teh code.
  • Done teh testing for several modules in ANF.
  • Attended all teh Pre UAT sessions to ensure teh readiness of teh system for UAT
  • Done teh UAT testing along wif business users to sign off.
  • Gave User by giving demo of what is going to release in teh implementation

Technologies Used: APEX, Visual Force, Salesforce.com.

Confidential - Austin, TX

Salesforce.com Techno-Functional Consultant

Responsibilities:

  • me played teh role of a Salesforce Consultant.
  • me was involved in all teh business requirement gathering session (Scope CRP sessions )
  • Did teh Analysis of all requirements understood business needs and provided solution.
  • Worked on POC as per teh analysis session and business requirement
  • Was a key participant of teh Design CRP session
  • Created FDD and Presentation for teh Design CRP sessions
  • Gave teh design presentations to teh business and worked in getting teh sign off
  • Worked on teh data modelling of new requests and entities
  • Worked wif SaasPMO tool for updating capabilities and mile stones
  • Worked wif teh Business and resolved all their day to day issues
  • Helped teh offshore team in all teh design, build and testing activities and got teh Build CRP done successfully.
  • Created Build documents for Build CRP sign off
  • Reviewed teh code before testing
  • Created Test cases for SIT
  • Uploaded teh test cases in ALM
  • Done teh testing for several teams in HP
  • Attended all teh Pre UAT sessions to ensure teh readiness of teh system for UAT
  • Helped Business for UAT team for performing their testing
  • Gave User by giving demo of what is going to release in teh implementation

Technologies Used: APEX, Visual Force, Salesforce.com.

Confidential, Bloomington, IL

Salesforce.com Developer/ Administrator

Responsibilities:

  • Involved in various activities of teh project, like information gathering, analyzing teh information, documenting teh functional and non-functional requirements.
  • Worked on various Salesforce.com standard objects like Leads, Accounts, Contacts, Cases, Roles, Opportunities, and Products.
  • Worked on Wealth Management, Accounting, Revenue recognition.
  • Designed, developed and deployed Apex Classes, Controller Classes, VisualForce Pages and Apex Triggers for various functional needs in teh application.
  • Involved in Unit Testing, Test Coverage, Code Review and User Acceptance Testing.
  • Deployed teh Classes, Triggers, Objects, Components, and Pages from one environment to another environment using Change Sets and Force.com IDE.
  • Created Page Layouts, Search Layouts to organize fields, Custom Links, Related Lists, and other components on a record detail and edit pages.
  • Worked wif teh Salesforce to Salesforce functionality and automate teh process for record sharing from one organization to another organization.
  • Created Workflow Rules and defined Related Tasks, Time Triggered Tasks, Email Alerts, Filed Updates to implement business logic.
  • Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application.
  • Hands on experiencein Administration setup like manage Users, Profiles, Security Controls and Data Management.
  • Worked on Sales Cloud and Service Cloud wif functionalities like Opportunity Management and Case Management.
  • Created Profiles and implemented Object-level, Field-level and Record-level security.
  • Provided support ongoing salesforce.com maintenance and administration services including Custom Objects, Workflows and Triggers.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects.

Environment: Saleforce.com platform, Apex, Visual Force Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, SQL, Custom Tabs, Email Services, Security Controls, Sandbox data loading and Force.com IDE Plug-in Eclipse.

Confidential, Arlington, VA

Salesforce.com Consultant

Responsibilities:

  • Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
  • Worked on Spend Management, Fixed Assests.
  • Worked wif various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
  • Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on teh needs in teh organization.
  • Developed Custom Objects, Custom Reports and configured teh Analytic Snapshots to dump teh data on regular basis for teh sales performance and lead generation statistics.
  • Created and deployed Several Reports, Report types and Dashboards using salesforce.com platform.
  • Developed Apex Classes, Controller Classes and Apex Triggers in accordance wif teh Governor limits for various functional needs in teh application.
  • Developed and deployed workflows and approval processes for opportunities and products / assets management.
  • Created and used HTML and Visual force Email templates.
  • Integrated teh web services by generating teh necessary stubs from teh WSDL files for extracting teh data from teh home grown applications by using teh home grown web services.
  • Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
  • Interacted wif teh Salesforce.com premium tech support team on a regular basis.
  • Deployed various changes from one sandbox to another using Change sets and Force.com IDE.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, HTML, XML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP, Ajax, SQL

Confidential, NY City, NY

Salesforce.com Consultant

Responsibilities:

  • Closely worked wif SalesForce.com consultants while implementing teh solutions for teh needs of organization.
  • Designed, developed and deployed teh Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to teh needs of teh application.
  • Customized teh Dashboards to teh track usage for productivity and performance of business centers and their sales teams.
  • Customized tabs for among different business users groups and business centers.
  • Integrated teh web services by generating teh necessary stubs from teh WSDL files for extracting teh data from internal systems.
  • Create various profiles and configured teh permissions based on teh organizational hierarchy requirements.
  • Designed and developed workflow rules, validation rules, and customizations wifin Sales force.
  • Implemented Apex Classes & Triggers and linked them to manage teh workflows implemented in teh system.
  • Implemented S-controls to manage sales plan call sheets wifin Sales force, capturing prep data and call activity.
  • Implemented various Custom Reports and deployed them for different business user levels.
  • Involved wif Salesforce.com Premier Support and handled teh support cases wif teh halp salesforce.com support.

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Confidential - Dover, NH

Sr. Java/J2EE Developer

Responsibilities:

  • Involved in requirements gathering, designing, coding, and testing of teh Application.
  • Developed teh prototype screens demonstrated to teh users.
  • Created user friendly layout using HTML, CSS, and JavaScript to enter different search criteria.
  • Used Struts Tag Libraries to implement teh presentation layer of teh Application.
  • Implemented struts frame work, configured struts configuration file, used Action servlet and Action form beans.
  • Used struts validation frame work to validate teh user input data and configured in teh configuration file.
  • Used Struts tiles to design templates and embedded in JSP.
  • Implemented Abstract DAO Factory pattern to implement teh DAO classes for data base operations.
  • Used WebLogic server for development and deployment.
  • Created and configure connection pools and JDBC Data sources in WebLogic for Oracle data base.
  • Used Maven to implement Project Object Model (POM) to manage project artifacts, repositories and
  • Dependency management.

Environment: Java 1.4, J2EE, Struts, Linux, JSP, HTML, Java Script, DB2, PL/SQL, Web Sphere 5.1, RAD 5.0, CVS version repository and Web Services.

Confidential

Java/J2EE developer

Responsibilities:

  • Diagnose and fix existing issues.
  • Design, implement and test new features.
  • Monitor, maintain and manage development, staging and production systems.
  • Liaise wif product management and marketing to ensure teh business goals are met.
  • Writing test cases in selenium IDE and testing teh application.
  • Deploy teh developed application in Heroku (cloud application platform).
  • Worked on Git version control system (Eclipse IDE).

Environment: Eclipse IDE, Git version control system, Heroku, Java and Selenium (Play Framework), HTML

Confidential

Java/J2EE developer

Responsibilities:

  • Built base framework, common critical reusable classes for dependent modules.
  • Code development for Report module.
  • Understood teh business process and developed presentation layer components, using Velocity, HTML and JavaScript
  • Coded Velocity and HTML for teh presentation layer
  • Coordinated wif teh back end team for integration issues
  • Participated in code review and testing of teh enhancements done
  • Handled teh escalations were handled and rectified teh error immediately
  • Planned for teh releases, analyzed teh bugs and also did teh effort estimation
  • Completed teh coding in estimated time and halped teh QA team in completing teh testing
  • Participated in Unit testing and performance testing
  • Involved in teh Release Process.

Environment: JSP, Struts, Swings, JavaScript, JDBC, Servlets, EJB1.1, SQL Server 2000, Eclipse.

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