SUMMARY

• Over 6 years of experience in IT industry. Strong experience in JIRA, CONFLUENCE and other Atlassian products administration for large user base.
• Strong experience with managing JIRA in highly available environment.
• Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments.
• Administration and management of Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.).
• Supports the integration of existing and new applications within the current infrastructure, including but not limited to: Fisheye, Crucible, Crowd, Bamboo, and Stash.
• Configure and/or manage bilateral integration between applications and platforms.
• Created SCM Process, policies, procedures and Release Notes to follow Development and allow QA teams to Release or Deploy highest quality product for the enterprise.
• Manage and Configure Various Atlassian Tools like JIRA, Greenhopper, Confluence, Crowd, Stash, and Fisheye for Agile development in the organization.
• Developed ANT scripts to build and deploy Java web applications and Experience in using frameworks like JUnit for unit testing of the modules, and version control management tools like CVS, Subversion and log4J for logging.
• Hands - on experience to SCRUM Agile model, XP Practices like Pair Programming and Test Driven Development (TDD).
• Extensively used Jenkins for continuous integration to setup the nightly builds and for deploying artifacts into corporate archive repository.
• Experience in using DOM, SAX, DOM4J and XmlBeansparsers to process, validate, parse and extract data from XML files.
• Improved the stability and performance of the Atlassian tool suites. TestRail supports integrating with all major JIRA versions, including JIRA Cloud, JIRA Server 5.x - 7.x and any future versions.
• Implementing JIRA, JIRA Agile and Confluence best practices.
• Provided multiple branching models for different Application release models.

TECHNICAL SKILLS

Operating Systems: MS Windows XP/2000/NT/98, UNIX, Linux, MS DOS.

Database: Oracle 12c, 10g and 9i, PL/SQL, Linux 2005 and Enterprise.

Scripting Languages: JavaScript, XML, HTML, PERL, Shell Programming.

Middleware: Apache Tomcat, JBoss, IBM WebSphere (WAS), Weblogic.

Tools: MS Office Suite, Nexus, Confluence.

PROFESSIONAL EXPERIENCE

Confidential, Beaverton, OR

Sr. JIRA Admin

Responsibilities:

• Responsible for supporting Engineers with the entire software tool DevOps development and managing all projects for Tools and Infrastructure team.
• Created and worked on JIRA customization-Issue types/schemes, Workflow/Field Configuration.
• Permissions and Notification schemes for all projects.
• Worked on JIRA installation and upgrade and Performed JIRA configuration.
• Managed JIRA Add-ons and Worked on Setup JIRA for HelpDesk/Tickets.
• Worked on JIRA & Agile (formerly known as Greenhopper) Best Practices.
• Worked on Integrating JIRA with Confluence, Fisheye, Crucible.
• Created customized Versions/ Components for all projects.
• Created Dashboards for customer leadership and functional areas.
• Created custom screens, screen schemes, custom fields, issue filters to be used with customer dashboards and specific project queries.
• Trained users on Jira and Confluence for better understanding.
• Authored a customer JIRA standard practices document.
• Mentored several users in the use/functionality of JIRA/GREENHOPPER.
• Evaluated existing JIRA instance and resolved performance issues.
• Evaluated existing architecture and implemented changes based on Atlassian best practices.
• Integrated JIRA and Confluence as trusted applications.
• Implemented Crowd with Single Sign On for the Atlassian applications.
• Created Confluence pages detailing customer fiscal year goals/objectives and pertinent information regarding JIRA customer configuration.
• Created and implemented recommendations to improve scalability and performance.
• Installed software, patching, upgrading and maintenance of operating system.
• Worked as team JIRA administrator providing access, working assigned tickets, and teaming with project developers to test product requirements/bugs/new improvements.
• Maintained JIRA team and program management review dashboards.
• Maintained COP account and JIRA team sprint metrics reportable to customer.
• Maintained JIRA team Confluence System Engineering pages that included: Process Flow Management, Team Requirements, Roles and Responsibilities, and COP User Metrics.
• Created a test plan template that was accepted by the customer to use across all functional areas
• Maintained test plan and user guide documents.
• Created user accounts, and technical documents documenting JIRA project configurations provided training sessions.

Environment: Jira 6.1, Stash 3.3, Crowd 2.x, Confluence 3.0.x, GIT, UNIX, Linux.

Confidential, Pittsburgh, PA

Jira Admin/ Atlassian Tool Admin

Responsibilities:

• Experienced in Installing, Upgrading Atlassian products
• Support, compile and troubleshoot Atlassian tools
• Troubleshooting and fixing errors common to Applications and Application servers
• Version Control Software Setup, Administration, Configuration (GIT, Subversion, CVS)
• Involved in Atlassian Plugin Development using Java.
• Evaluated and repaired existing Atlassian Suite installation in preparation of upgrade.
• Creating updated work process for exchange parallel confirmation.
• Created formats and dashboards for tweaked perspectives of the information particular to every gathering and line of business.
• Produced scripts for viable combination of JIRA applications with different tools.
• Designed custom JIRA workflow
• Plan, evaluate, deploy, operate and maintain tools to suit the expanding user database
• Provided training to technical and non-technical teams to use Atlassian tools
• Managed various development tools, testing tools and monitoring tools
• Worked on JIRA for Bug Tracking.
• Worked on JIRA for Test Case Management.
• Worked on JIRA & Agile (formerly known as Green hopper) Best Practices.
• Worked on Integrating JIRA with Confluence.
• Created several customer accounts and maintained users.
• Creating plan for projects with Portfolio plugin
• Serve as a specialized advocate and the essential implementer for new capacities in JIRA.
• Created dashboards, reports and inquiries for all JIRA related administrations.
• Compile and analyze development and operational bug reports
• Proposed change forms for screens, work process methods and reports of uses.
• Integration of Tempo Time Tracking Tools in JIRA

Environment: JIRA, SCM, VCS Triggers, OOA, OOD, JSTL, Linux Server, Junit, HTMLS and CSS.

Confidential, Bloomington, IL

Jira Admin/ Atlassian Tool Admin

Responsibilities:

• Managed Atlassian tools JIRA and Confluenceadministration.
• Contracted to serve as the JIRA Systems Administrator for the international JIRA/Confluence infrastructure, including all associated programs, plugins and systems.
• Customized both JIRA and Confluence to integrate into the pre-existing systems with an eye towards making the programs extensions of their systems, and not hindrances to their systems.
• Worked closely with management to implement sweeping changes to their development processes and procedures, customizing JIRA and Confluence to take the forefront of the new systems.
• Created user accounts, and technical documents documenting JIRA project configurations provided training sessions.
• Created projects on JIRA and assigned JIRA Agile boards.
• Created Custom workflows, custom screens and custom fields on Jira.
• Maintained JIRA backups.
• Involved in JIRA and QC integration, bi-directionalreplications.
• Supports two directional synchronization between HP QC (ALM) and JIRA, the connection supports both REST API and SOAP service.
• Involved in HPQC objects (created from JIRA) will now populate the jira Project Field (Step 3 of a property file) defined ALM field.
• Knowledge of LDAP / Active Directory authentication.
• Involved in NTH AG Jira to create the dashboards.
• Enhanced JIRA application to customize as required.
• Troubleshoot any JIRA issues for users.
• Created events, email notificationschemes and assigned project roles on JIRA.
• Worked on confluence- Assigned user personal space and provided assistance in using Confluence.
• Installed various JIRA plugins such as JIRA client, JIRA importer plugin, JIRA Charting Plugin, the connector for Microsoft project and JIRA Misc Custom fields.
• Migrated JIRA across environments and worked on JIRA database dumps.
• Worked on JIRA Cloud as part of evaluation.
• Worked on generating reports for senior management on JIRA.
• Created custom dashboards, advance filters and formula based fields.
• Implemented and managed, as Configuration Manager, builds and source code branching as well as QC and integration testing environments.
• Worked on JQL (Jira Query Language) filters, Dashboards, Gadgets.
• Developed complex JIRA project workflows, field configurations, screen schemes, permission schemes and notification schemes.
• Created custom templates for use within Confluence.
• Acted as POC for all JIRA/Confluence/Agile related questions, problems and activities.
• Coordinated the installation of client specific applications and systems.
• Determined the appropriate methods for installing applications and systems; resolved matters of significance and implemented corrective course of action as needed.
• Upgraded system software and hardware components as required to meet business needs; coordinated backups, ensured upgrades were occurring in accordance with established company parameters.
• Expanded the use of JIRA to many other divisions, making JIRA the system of record.
• Involved in deployment of hotfixes/patches that are released from time to time.

Environment: JIRA, Bamboo, Confluence, Crowd, Java/J2EE, Tomcat, Jboss, Sub version, SVN, Anthill Pro, Ant, Maven, shell, bash, Unix, Sonatype Nexus.

Confidential

Java Developer

Responsibilities:

• Gathered user requirements followed by analysis and design. Evaluated various technologies for the Client.
• Developed HTML and JSP to present Client side GUI.
• Involved in development of JavaScript code for Client Side Validations.
• Designed the HTML based web pages for displaying the reports.
• Developed Java classes and JSP files.
• Extensively used XML documents with XSLT and CSS to translate the content into HTML to present to GUI.
• Developed dynamic content of presentation layer using JSP.
• Develop user-defined tags using XML.
• Developed Java Mail for au tomatic emailing and JNDI to interact with the Knowledge Server.
• Used Struts Framework to implement J2EE design patterns (MVC).
• Developed, Tested and Debugged the Java, JSP and EJB components using Eclipse RCP.
• Developed Enterprise Java Beans like Entity Beans, Session Beans (both Stateless and State full Session beans)
• Developed JSP as the view, Servlets as Controller and EJB as model in the Struts Framework.
• Worked on Web Logic application server to deploy JSP and EJB applications.
• Created and implemented PL/SQL stored procedures, triggers.

Environment: Core Java, J2EE, EJB, JSP, Servlets, JNDI, Java Mail, JDBC, Struts, HTML, XML, XSLT, Java Script, Eclipse, Eclipse RCP, Oracle, Weblogic.